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CIO
April 17, 2008 |
The Vendor Management Bible Whether you're new to vendor management or a seasoned negotiator, these expert tips can help you learn more about the process, add value to your deal with any vendor and put you in the driver's seat.   |
CIO
May 1, 2001
Susannah Patton |
The Truth About CRM It's expensive, hard to implement, time consuming and it may not work. It's time to forget the hype and take a hard look at the reality of CRM... |
CIO
December 1, 2000
J. Brown |
Instant E-Commerce Take care when choosing off-the-shelf solutions... |
Searcher
April 2001
Barbara Quint |
Vendor Knowledge Management Even intermediary searchers these days find themselves doing primarily, if not exclusively, Web-based searching. So how does the dot-com burnout affect us? Well, it increases the critical need for knowledgeable and aggressive vendor management... |
CIO
February 1, 2004
Gregoire & Urwiler |
Sweet Deals or Bitter Meals? Should you agree to be a poster reference in return for preferential treatment? Two CIOs take opposing sides in this ongoing debate. |
CIO
February 1, 2004
Jack Keen |
Taking the Measure of Vendors Many vendors claim they can help CIOs make the case for ROI. Here's how to tell the good guys from the fakers. |
CIO
January 15, 2002
Simone Kaplan |
Cool Tool Content management software is hip, but is it more than document management with a fancy handle? |
CIO
October 10, 2008
Diane Frank |
How to Renegotiate an Outsourcing Contract CIO tips for getting what you want from the vendor. |
CIO
September 9, 2009
Albert Eng |
Getting More Value from Offshore Vendors Apply these simple criteria to evaluate potentially strategic offshore partners. |
CIO
July 27, 2009 |
Download Vendor Performance Scorecards Use these scorecards to evaluate vendor strengths, weaknesses and performance history. |
CRM
November 19, 2004 |
The Pulse: What Was the Most Critical Factor in Your Choice of CRM Vendor? Here's a chart showing what the deciding factor was in choosing a CRM vendor. |
CRM
August 27, 2003
Ginger Conlon |
Don't Initiate CRM Until You Ask These Questions I had the opportunity recently to meet with executives at five of the largest CRM vendor companies. They discussed vendor accountability and the one question companies must ask their prospective CRM vendors. |
Inc.
September 15, 2000
Sarah Fister Gale |
Credit Crunch Problem: Slow and costly credit checks
Solution: Automated online credit approval
Payoff: Customer satisfaction; better use of staff time |
CIO
November 1, 2003
Elana Varon |
Getting the Best from Your Vendors (What Really Works) It may be tempting to squeeze vendors for every dollar. But research shows that lowball tactics eventually boomerang into poor service and support. |
CIO
August 1, 2002
Sarah D. Scalet |
The Truth About Customer References: How Sweet Deals Can Be Rotten Business CIOs who accept favors in return for saying good things about vendors are putting themselves and their career in jeopardy. And so are the CIOs who listen to them. |
CIO
February 1, 2004
David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
CIO
January 1, 2002
Tom Field |
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. |
CIO
November 15, 2000
Eric Berkman |
Shark Repellent Discover how CIOs can help keep their companies out of court and the lawyers at bay... |
CIO
October 15, 2001
Meridith Levinson |
Let's Stop Wasting $78 Billion a Year Analysts estimate that American businesses end up spending billions for software that doesn't do what it's supposed to. Some CIOs are tired of playing the sap and are beginning to take action... |
Information Today
April 2001
Barbara Quint |
Possible-Recession Planning: Part Two What would this mean for information professionals and their vendors? At first glance, one can clearly see the ouch factor for already imperiled corporate and institutional librarians... |
PC World
September 27, 2001
Tom Mainelli |
Athlon PCs Grow Scarce in Mainstream Market Gateway's defection and HP/Compaq merger could drive AMD fans underground... |
CRM
May 2011
Barton Goldenberg |
Three Cheers for Honest CRM Vendors Dishonest practices that over-promise and under-deliver must be rooted out. |
CIO
January 1, 2003
Christopher Koch |
Vendor Smackdown CIOs have been squeezing vendors for more than a year now, and in 2003 any vendor wanting to win new business or renew contracts will need to respond to very tough questions about ROI and demands for concessions that would have been unheard of a few years ago. |
CIO
October 1, 2001
Fred Hapgood |
Using Unix Early fears fade into the success of open systems... |
PC World
November 6, 2001
Tom Mainelli |
LCD Prices Plummet Below $400 Prices continue to fall as more PC users choose to go flat... |
CIO
August 26, 2009 |
How to Sever Bad Vendor Relationships Maryland Automobile Insurance Fund CIO Cindy Warkentin advises mid-market CIOs on how to walk away. |
CRM
July 2013
Leonard Klie |
Enterprise Software Retools Customer Experiences Disruptions in the traditional sales model create urgency for vendors and opportunities for end users. |
CIO
October 27, 2009 |
Setting Rocky Vendor Relationships Right CIOs rely on education, peer relationships, and warnings to restore contracts gone wrong. |
Bio-IT World
April 16, 2004
Kirk Gallion |
Make Me A Match In the competitive life sciences industry, custom software development requires a flexible outsourcing strategy that balances inside and outside skills, and shortens time to delivery. |
CIO
December 1, 2000
Erik K. Clemons |
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... |
CIO
February 15, 2003
Mohanbir Sawhney |
The Problem with Solutions To get business value out of new IT solutions, vendors have to get them right. |
Financial Advisor
June 2007
Rebecca Pomering |
Building The Dream Team A performance management system is critical to the health and success of any financial advisory firm. A well-designed performance management system helps managers meet the need for individual challenge and motivation that aligns with the firm's strategic direction. |
CIO
October 15, 2000
Lauren Gibbons Paul |
Wired Times @ Sequoia High Silicon Valley technology titans are finally doing their bit to close the digital divide. But are they doing enough? |
CIO
December 1, 2000
Tom Field |
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... |
CIO
December 23, 2008
Mark Grossman |
Vendor Management: How to Negotiate Contracts Don't accept "standard" vendor contracts until you weigh the risk and potential costs. These tips will help you negotiate contracts that offer protection to you - the purchaser - as well as the vendor. |
Bank Systems & Technology
September 22, 2007
Ken Veach |
Vendor Management Organizations Maximize Vendor Value and Reduce Risk An SVB Financial IT manager says a careful approach to managing vendors can help banks lower risk. |
CIO
July 1, 2001
Lorraine Cosgrove Ware |
Consolidate Network Contracts to Cut Costs Your company's contracts for voice and data networking services should be one of the first places you check to cut costs... |
CIO
April 27, 2009
Karl A. Hochkammer |
Plan an Outsourcing Deal's End at Its Beginning Plan ahead to ensure a successful exit for you and the vendor. |
IndustryWeek
July 1, 2002
Nikki Goth Itoi |
Grab Your Partner Ask tough questions before choosing vendors, consultants and integrators. |
