| Similar Articles |
|---|
 |
CRM
March 1, 2004 |
Just 1 Question Should companies expect their CRM vendors to help them use CRM to determine who their most profitable customers are?   |
CRM
March 2006
Jim Dickie |
It May Cost More Than You Think Many companies say their CRM system implementations are surpassing their initial time and budget expectations. |
CRM
October 2011
Brian Walker |
Harnessing Customer Experience Management Solutions New software helps to handle multiple consumer touch points. |
CIO
October 20, 2008
Stephanie Overby |
Finding a Way to the Cloud Bechtel has bet its IT future on cloud - or on-demand - computing. But for many IT organizations, the concept remains pie-in-the-sky, according to our survey. |
CRM
November 6, 2012
Leonard Klie |
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. |
CRM
December 2, 2010
Lauren McKay |
How Socially Intelligent Are Business Intelligence Vendors? In August, Allen Bonde, industry blogger and managing director of consultancy Evoke CRM, decided to put today's "social CRM" vendors to the test, by ranking companies on just how social they are. |
CRM
October 2006 |
The 2006 CRM Market Awards--Table of Contents and Introduction At the crux of the success of CRM software are the vendors, consultants, and end-user companies focused on creating and cultivating rewarding customer experiences and relationships. Their efforts and achievements are recognized here. |
CIO
September 14, 2008
Margaret Locher |
The Wisdom of Cloud Computing A hot technology like cloud computing must weather stability, security, and support issues to win over large enterprises. |
CRM
February 1, 2006
David Myron |
Experiences Versus Relationships Good relationships, over time, generate more value for customers and, as a result, more revenue for businesses. |
CRM
January 2011
Lauren McKay |
Most Vendors Embrace Social CRM A study evaluates the performance of leading vendors |
CIO
November 30, 2011
Maryfran Johnson |
Make Your Vendors Work For You Our magazine editor in chief discusses vendor relationships and our story on how to truly partner with your vendors through a vendor collective |
CIO
May 30, 2012 |
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts |
CIO
September 23, 2009
John Brandon |
Cloud Computing: Is it Time to Invest in Cloud Storage? Cloud vendors are touting their storage offerings. IT leaders are intrigued, but wary. |
InternetNews
November 18, 2010 |
Looking at the Advantages of a True Saas Solution As demand for cloud services grows, many established vendors are selling old wares as new. |
CIO
July 23, 2009
Michael Friedenberg |
Customer-Vendor Alignment Customers and vendors need to work together to align strategies and strengthen partnerships. |
CIO
May 15, 2010
Kim S. Nash |
Cloud Computing: What CIOs Need to Know About Integration When combining cloud computing services with internal systems, confusion reigns. The reasons: lack of standards, concerns about availability and the potential for vendor lock-in. |
InternetNews
December 31, 2008
Richard Adhikari |
Social Networks Among Trends in CRM for 2009 Customer relationship management projects in 2009 will be all about business value, and that includes adding social networks to the mix. |
CIO
February 15, 2003
Mohanbir Sawhney |
The Problem with Solutions To get business value out of new IT solutions, vendors have to get them right. |
CRM
September 2004
Britt et al. |
The 2004 Market Leaders CRM vendors have individually and collectively worked to build confidence in the discipline, and those efforts are paying off. Read on to see what companies prevailed from 2003, and how others are leaving an indelible mark on the industry. |
CRM
May 1, 2003
Lisa Picarille |
Market Watch: SFA The biggest thing in sales force automation isn't based on new business processes or the latest hot technology, but on good old-fashioned communication -- or the lack thereof. |
CIO
July 28, 2009 |
Mid-Market CIO Wish List for Vendors Although relationships between mid-market CIOs and their IT vendors have generally improved, there is still a significant disconnect between what CIOs want and what their vendors deliver. Top requests include tailoring offerings and better communication. |
Insurance & Technology
May 16, 2007
Peggy Bresnick Kendler |
Effective Vendor Management Enables Insurance Companies to Get the Most Out of Software, IT Services and Outsourcing Contracts Questions and answers about insurer/vendor relationships. |
CRM
September 1, 2009
Ian Jacobs |
The Lessons of the Magic Curry Kart Larger companies can learn many lessons from sole proprietors - and remembering to bring the fun is just one of them. |
PHONE+
Charlene O'Hanlon |
Picking an Online Partner Community Partner communities are everywhere on the Web, but their proliferation may be working to their disadvantage. |
CRM
January 2006
Barton Goldenberg |
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. |
InternetNews
August 25, 2006
Michael Hickins |
Software Vendors Jumping on SaaS Wagon Traditional vendors may no longer be willing to cede the on-demand space to their pure-play rivals. |
InternetNews
March 3, 2010 |
Cloud Computing the Highlight of RSA 2010 At RSA, most heads are in the cloud with everyone from Symantec to IBM delivering new cloud-based security solutions. |
CIO
April 17, 2008 |
The Vendor Management Bible Whether you're new to vendor management or a seasoned negotiator, these expert tips can help you learn more about the process, add value to your deal with any vendor and put you in the driver's seat. |
CRM
March 2010
David Myron |
Perseverance Pays Off in Service When the economy falters, one of the first areas to feel the squeeze is the contact center. This puts the onus on the CRM service vendor to make its offerings compelling enough to survive a prospect's cost-benefit analysis. |
CRM
October 2013
Leonard Klie |
More CPG Companies Are Selling Directly to Consumers Learning from Amazon.com's success, businesses leverage e-commerce to bypass retailers. |
CIO
July 1, 2004 |
Reader Q&A Is there enough energy to effectively resist the shift toward the emergence of a Microsoft-type vendor?... Majority of consulting houses make the lion's share of their revenue from enterprise software implementations... |
CFO
February 1, 2005
John Edwards |
Thumbscrew, 2.0 Software vendors unveil a new program designed to maximize revenues. Their revenues. |
CRM
December 5, 2014
Grant Halloran |
Overcoming Your Big Data Fears Five steps to put marketers on the right path. |
CIO
May 11, 2010
Kim S. Nash |
Cloud Computing: 5 Emerging Standards These major cloud computing standards efforts offer insight into how vendors may handle cloud interoperability |
InternetNews
March 31, 2009
Andy Patrizio |
Open Cloud Manifesto Has Notable Omissions The posting of the Open Cloud Manifesto on Monday was almost anti-climactic considering the brouhaha that erupted in the days before its release. While IBM, which is leading this effort, has assembled an impressive list of partners, equally notable is who's sitting it out. |
CFO
February 1, 2009
Robert Hertzberg |
Have They Got a Deal for You It's a buyer's market in IT. But landing a good deal requires knowing where vendors are flexible -- and what the risks are. |
CRM
January 2013
David Myron |
Remove Avoidable Customer Obstacles CRM cloud vendors are trying to eliminate one of their prospects' biggest obstacles -- concerns about data security. These vendors have recently improved their security efforts with more public and private cloud options. |
Bank Systems & Technology
May 7, 2007
Peggy Bresnick Kendler |
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. |
CIO
January 15, 2006
Michael Friedenberg |
Do Vendors Deliver? CIOs want fewer - and better - vendor partners. |
CRM
January 21, 2005
Jason Compton |
How to... Manage multiple CRM vendors in 5 steps. Avoid finger-pointing hangups and incompatibility holdups by remembering these key procedures: Start early... Communicate the plan to all involved... etc. |
CIO
January 28, 2010 |
Download Smarter Ways for Vendors to Reach CIOs A best-practices field guide and public teleconference exploring the problems of, and solutions for, IT vendors cold-contacting CIOs to win new business. |
Wall Street & Technology
April 14, 2006
Jerry Bartlett |
Trading Partners TD Ameritrade's CIO tightens vendor management in a consolidated environment. |
CIO
July 21, 2009
Thomas Wailgum |
Tech Vendors Say Ignore Those Dollar Signs Behind the Curtain Despite the recession, tech vendors are pushing customers buzzwords about innovation, value and ROI -- not lowering prices. |
CRM
November 2004
Jason Compton |
Anatomy of a CRM Analyst Industry analysts can make the perfect partner for building a CRM strategy--if you know how to capitalize on their services. |
InternetNews
August 31, 2006
Michael Hickins |
Thank SaaS For Flexible Financing Competitive pressures from SaaS vendors and tightening IT budgets are forcing vendors to get creative. |
CIO
January 1, 2002
Scott Berinato |
How to Cut Through Vendor Hype Tips from two whistle-blowing PR reps so that you don't squander another second of your valuable time. |
InternetNews
December 9, 2005
Clint Boulton |
Analysts: Utility Computing a "Developing Concept" Customers and vendors like IBM, Hewlett Packard and Sun Microsystems are only taking baby steps toward utility computing, according to new research. |
CRM
September 2011
Leonard Klie |
Market Focus: Financial Services--Retail Banks Need an Overhaul Changing consumers' habits requires financial institutions to sharpen their focus on service, according to report |
CIO
November 28, 2011
Kim S. Nash |
Rules of Engagement How Shell gets 11 vendors to play nicely together |
Bank Systems & Technology
July 29, 2008
Maria Bruno-Britz |
Banks Increasingly Are Creating Vendor Management Offices When one considers that large banks can have thousands of vendor relationships, it's no wonder vendor management is a growing trend in the industry. |
