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CIO
November 1, 2003
Elana Varon |
Getting the Best from Your Vendors (What Really Works) It may be tempting to squeeze vendors for every dollar. But research shows that lowball tactics eventually boomerang into poor service and support.   |
CIO
October 10, 2008
Diane Frank |
How to Renegotiate an Outsourcing Contract CIO tips for getting what you want from the vendor. |
CIO
September 24, 2008
Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
Bank Systems & Technology
July 29, 2008
Maria Bruno-Britz |
Banks Increasingly Are Creating Vendor Management Offices When one considers that large banks can have thousands of vendor relationships, it's no wonder vendor management is a growing trend in the industry. |
CIO
April 27, 2009
Karl A. Hochkammer |
Plan an Outsourcing Deal's End at Its Beginning Plan ahead to ensure a successful exit for you and the vendor. |
InternetNews
May 17, 2011 |
Supply Chain Management Software Grows SAP and Oracle lead the vendor list as overall revenues reach $6.8 billion. |
Bank Systems & Technology
September 22, 2007
Ken Veach |
Vendor Management Organizations Maximize Vendor Value and Reduce Risk An SVB Financial IT manager says a careful approach to managing vendors can help banks lower risk. |
CIO
June 1, 2003
Ben Worthen |
No Tolerance for High Maintenance Fed up with rising costs of software maintenance, CIOs are finding they have the power to negotiate better terms up front and get more bang for their buck. |
CIO
November 30, 2011
Maryfran Johnson |
Make Your Vendors Work For You Our magazine editor in chief discusses vendor relationships and our story on how to truly partner with your vendors through a vendor collective |
CIO
January 1, 2003
Christopher Koch |
Vendor Smackdown CIOs have been squeezing vendors for more than a year now, and in 2003 any vendor wanting to win new business or renew contracts will need to respond to very tough questions about ROI and demands for concessions that would have been unheard of a few years ago. |
CIO
February 27, 2009
Diane Frank |
Sounding Board: Global Sourcing Management Global sourcing is becoming standard operating procedure for many companies. That's why you need to do a better job of vendor management. |
CIO
September 15, 2005
Michael Schrage |
Contract Sadness Too many CIOs cut enterprise software deals that look fabulous to the CEO and CFO but commit the people who do the real work to a nightmare of unrealistic expectations. |
CIO
July 15, 2003
Michael Schrage |
Squeeze Now, Pay Later A wounded vendor may turn around and bite the CIO who squeezes it too hard. |
CIO
July 1, 2005
Carrie Mathews |
How to Improve Outsourcer Relationships A panel of IT professionals shares tips and insights on improving outsourcing relationships. |
CIO
August 1, 2002
Sarah D. Scalet |
The Truth About Customer References: How Sweet Deals Can Be Rotten Business CIOs who accept favors in return for saying good things about vendors are putting themselves and their career in jeopardy. And so are the CIOs who listen to them. |
CIO
September 9, 2009
Albert Eng |
Getting More Value from Offshore Vendors Apply these simple criteria to evaluate potentially strategic offshore partners. |
CIO
October 27, 2009 |
Setting Rocky Vendor Relationships Right CIOs rely on education, peer relationships, and warnings to restore contracts gone wrong. |
CIO
August 26, 2009 |
How to Sever Bad Vendor Relationships Maryland Automobile Insurance Fund CIO Cindy Warkentin advises mid-market CIOs on how to walk away. |
CIO
November 7, 2007
Thomas Wailgum |
CIOs Want a Single-Vendor Supply Chain CIOs would love to have a single vendor's set of applications running up and down their supply chain. But does one actually exist? A Forrester Research report wades through the players and offers a surprising answer. |
Bank Systems & Technology
May 7, 2007
Peggy Bresnick Kendler |
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. |
CIO
December 23, 2008
Mark Grossman |
Vendor Management: How to Negotiate Contracts Don't accept "standard" vendor contracts until you weigh the risk and potential costs. These tips will help you negotiate contracts that offer protection to you - the purchaser - as well as the vendor. |
CIO
May 30, 2012 |
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts |
CRM
November 19, 2004 |
The Pulse: What Was the Most Critical Factor in Your Choice of CRM Vendor? Here's a chart showing what the deciding factor was in choosing a CRM vendor. |
CIO
February 1, 2004
Gregoire & Urwiler |
Sweet Deals or Bitter Meals? Should you agree to be a poster reference in return for preferential treatment? Two CIOs take opposing sides in this ongoing debate. |
CIO
November 1, 2000
Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
CIO
June 11, 2008
Thomas Wailgum |
Report: The Top Five Supply Chain Management Vendors A new Gartner report breaks down SCM vendors SAP, Oracle, JDA Software and others by 2007 revenue and market share, noting 18 percent worldwide revenue growth in the $6 billion market. |
CIO
January 1, 2002
Tom Field |
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. |
CIO
November 15, 2000
Eric Berkman |
Shark Repellent Discover how CIOs can help keep their companies out of court and the lawyers at bay... |
CIO
January 27, 2010
Kim S. Nash |
ERP: How and Why You Need to Manage It Differently Enterprise Resource Planning has become a legacy system. That means simpler implementation, reduced maintenance costs and integrating new technologies. |
CIO
January 1, 2002
Scott Berinato |
How to Cut Through Vendor Hype Tips from two whistle-blowing PR reps so that you don't squander another second of your valuable time. |
CIO
July 30, 2015
Adam Dennison |
CIOs are cutting back on the number of 'strategic' vendors they use In the past four years large enterprises (those with more than 1,000 employees) have reduced the number of vendors they consider to be strategic partners from six to three, on average. |
IndustryWeek
May 27, 2009
Josh Cable |
Tips for Selecting an ERP Software Vendor The right ERP software vendor will be equipped to offer the kinds of support services and tools that allow you to solve your most difficult business challenges, rapidly deploy applications and maximize your return on investment. |
CIO
May 7, 2009
Stephanie Overby |
Applied Materials: Looking to Flexible Offshoring Deals to Survive Applied Materials' CIO Ron Kifer had to get creative to cut costs, renegotiating with offshore providers and easing up on service levels. |
CIO
January 30, 2013 |
IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks |
Insurance & Technology
April 20, 2005
Anthony O'Donnell |
Negotiating Success Bitter experience and restricted budgets have made insurance technology purchasers more disciplined, and a buyers' market has encouraged them to drive hard bargains. |
CIO
July 27, 2009 |
Download Vendor Performance Scorecards Use these scorecards to evaluate vendor strengths, weaknesses and performance history. |
CIO
April 15, 2006
Stephanie Overby |
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. |
Searcher
June 2001
Seymour Satin |
Negotiating: From First Contact to Final Contract The information professional's job description changes so rapidly from day to day, it's hard to keep up. From researcher to Web designer to information guru, the latest skill set all information professionals need is how to negotiate... |
Investment Advisor
August 2009
Moseley & Spencer |
Ask These Questions Selecting a technology vendor is a key decision in the buying process. |
CIO
January 1, 2002
Tom Field |
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. |
Insurance & Technology
April 15, 2009
Anthony O'Donnell |
Insurers Seek Fewer, Deeper Partnerships With Technology Vendors Carriers seeking operational efficiency and growth are willing to invest in IT, but CIOs are cutting costs where they can and leveraging vendor capabilities for customized innovation. |
CIO
October 15, 2001
Joe Kendall |
Negotiation Skills People tend to think of negotiation as the alternative to competition. Yet to be a successful negotiator, you need to train, practice and have a game plan... |
CIO
December 1, 2000
Erik K. Clemons |
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... |
IndustryWeek
March 1, 2008
John Teresko |
Bookshelf: Selecting Warehouse Software from WMS and ERP Providers, Expanded Edition Being successful in evaluating, selecting and implementing new warehousing software is the focus of Philip Obal's efforts in his expanded second edition. |
CIO
February 1, 2004
David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
CIO
July 16, 2010
Adam Hartung |
You Are Not Your Vendor CIOs must be flexible -- willing and able to reject legacy applications and vendor relationships -- so they can apply new technologies to business problems quickly. |
CIO
July 1, 2004 |
Take Back Enterprise Technology It's time for CIOs to stand up to rapacious vendors. |
CIO
October 12, 2009
David F. Carr |
5 Things You Need to Know about Software-as-a-Service Contracts How CIOs can guarantee secure SaaS contracts. |
CIO
January 28, 2010 |
Download Smarter Ways for Vendors to Reach CIOs A best-practices field guide and public teleconference exploring the problems of, and solutions for, IT vendors cold-contacting CIOs to win new business. |
CIO
February 1, 2006
Stephanie Overby |
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. |
