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PC World
June 2006
Christopher Null
All-Star Tech Stores Who's got the best prices, selection, sales help, and return policies among online and brick-and-mortar stores? We surveyed more than 5000 readers to find the best places to buy tech gear. mark for My Articles similar articles
PC World
November 2004
Anne Kandra
Best Places to Buy We surveyed nearly 3500 readers and shopped 15 stores and sites to find out which ones have the smartest salespeople, lowest prices, and widest selection. mark for My Articles similar articles
PC World
December 23, 2007
Jeff Bertolucci
Best Places to Buy Tech Products Now and Post-Holidays You know which products you need. But where and when can you get the best deals? Our ratings of the best tech stores and our tips for timing your purchases can help. mark for My Articles similar articles
Entrepreneur
January 2005
Melissa Campanelli
Dare to Compare Will listing your products on comparison-shopping sites boost business? mark for My Articles similar articles
CRM
March 2006
Colin Beasty
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. mark for My Articles similar articles
PC World
June 1, 2000
Roberta Furger & Aoife McEvoy
The Buying Game: Best and Worst Places to Shop for a PC Almost moment by moment, computers get cheaper, faster, more feature-rich. So why don't they get any easier to buy? Alas, figuring out where to purchase a PC remains a tricky proposition. That's true even if you happen to know exactly what system you want--and only more so if you require some assistance zeroing in on the perfect PC. mark for My Articles similar articles
InternetNews
December 16, 2003
Susan Kuchinskas
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. mark for My Articles similar articles
Fast Company
April 2008
James Kuczmarski
Journal-ist: Freedom of Choice From the journals, studies on why we shop online, how clicks-and-mortar stores can build trust, and how negative reviews can be overcome. mark for My Articles similar articles
The Motley Fool
March 1, 2005
Dave Marino-Nachison
Circuit City Unplugs Amazon Changes in the way people buy online are moving the power back to the shopper. mark for My Articles similar articles
The Motley Fool
June 29, 2004
Alyce Lomax
Off Target? Like its rival, the discount retailer says it will miss its same-store sales forecast for June. mark for My Articles similar articles
InternetNews
May 11, 2009
Michelle Megna
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. mark for My Articles similar articles
Entrepreneur
June 2007
Kim T. Gordon
A Real Standout When customers ask "why should I buy?" you can win their dollars - and their loyalty - by showing your competitive advantage. mark for My Articles similar articles
The Motley Fool
November 25, 2008
Dayana Yochim
How to Win at Holiday Markdown Madness Seven ways to make sure you're really getting the best deal online. mark for My Articles similar articles
InternetNews
October 19, 2004
Susan Kuchinskas
Buy.com Makes Buy Online retailer Buy.com has acquired Metails, a site that combines affiliate marketing with social networking. mark for My Articles similar articles
Knowledge@Wharton The Failure of Customization: Or Why People Don't Buy Jeans Online Ever since the Internet emerged as a sales channel in the 1990s, it has been thought that one of the chief advantages of e-commerce would be its ability to facilitate the customization of goods and services for consumers. That promise, however, is not yet close to being realized... mark for My Articles similar articles
PC World
May 2006
Alan Stafford
Are Extended Warranties Worth It? With standard warranties dwindling, you need to decide whether to pay for coverage you used to get for free. Our survey of 2000 readers reveals some surprising data about extended plans. mark for My Articles similar articles
InternetNews
November 11, 2009
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. mark for My Articles similar articles
InternetNews
June 1, 2007
Stuart J. Johnston
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. mark for My Articles similar articles
InternetNews
January 23, 2006
David Ian Miller
Report: Online Retail on Easy Street Growth in online retail spending will be healthy over the next few years, but retailers will have to scramble for the attention of a maturing population of online shoppers, according to a forecast by JupiterResearch. mark for My Articles similar articles
InternetNews
January 13, 2005
Clint Boulton
Retailers Mixing Up E-tailing Tactics Online retailers used new tactics to boost sales during the end of year holiday shopping season, according to the results of a mystery shopping study conducted by the e-tailing group. mark for My Articles similar articles
BusinessWeek
November 21, 2005
Robert Berner
Watch Out, Best Buy And Circuit City The real earnings engine at Best Buy and Circuit City is not the product sale, but in the sale of warranties. Now, Wal-Mart is trying to cut them off at the register. Will Wal-Mart's move also cut into their earnings? mark for My Articles similar articles
Search Engine Watch
December 1, 2005
Chris Sherman
New Players in Shopping and Comparison Search Although established players continue to dominate the shopping and comparison search space, a number of new companies have launched promising alternatives that offer even more features for searchers and merchants. mark for My Articles similar articles
Search Engine Watch
December 8, 2003
Chris Sherman
Shopping Search Week Shopping search has grown up. Once simple product search and price comparison engines now offer sophisticated tools designed to assist with all aspects of the shopping cycle. mark for My Articles similar articles
HBS Working Knowledge
October 10, 2011
Lal & Alvarez
Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. mark for My Articles similar articles
PC World
January 2004
James Oliver Cury
The Art of the Deal The right tech products at great prices from trustworthy merchants are out there. These 30 tips and sites will help you find them, online or off. mark for My Articles similar articles
PC World
May 2003
Michael Gowan
Public Opinions: Inside User Reviews All over the Web, all kinds of people write real-world reviews of tech products. Can you rely on them? Here's the straight scoop. mark for My Articles similar articles
Entrepreneur
April 2005
Melissa Campanelli
Happy Returns? E-tailers are rethinking their policies to curb return fraud. Should you? mark for My Articles similar articles
Search Engine Watch
January 31, 2007
Kevin Newcomb
Search Presents Challenges for Retailers In addition to paid search, retailers should pay attention to search engine optimization and shopping search engines, according to a new study from TrafficLeader. mark for My Articles similar articles
InternetNews
November 26, 2007
Kenneth Corbin
The Highs And Lows of Holiday e-Commerce With traffic up and site performance down, Black Friday is a mixed bag for many online retailers. mark for My Articles similar articles
InternetNews
February 15, 2008
Kenneth Corbin
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. mark for My Articles similar articles
Commercial Investment Real Estate
Sep/Oct 2013
Jennifer Norbut
Beyond the E-tail Era New factors are shaping retail's next phase. Research shows and many retail industry experts agree that consumers are settling into a preference for a "blended" shopping experience. mark for My Articles similar articles
HBS Working Knowledge
March 22, 2004
Manda Salls
Loyalty: Don't Give Away the Store Loyalty programs are profitable--if used correctly. Harvard Marketing professor Rajiv Lal discusses how grocery stores get it wrong. But you can get it right. mark for My Articles similar articles
The Motley Fool
March 12, 2007
Mike Cianciolo
Target's on Top Target continues to be the trendy pick among the discount retailers, as demonstrated by its sales growth. Unfortunately for those who don't already own it, its stock price has been just as strong and is trading near all-time highs. mark for My Articles similar articles
InternetNews
December 31, 2003
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. mark for My Articles similar articles
The Motley Fool
June 29, 2009
Alyce Lomax
As Inventories Shrink, Will Internet Retail Shine? Trimming inventory could help bricks-and-mortar stores cut costs -- or annoy shoppers. Will it help Internet stores? mark for My Articles similar articles
CRM
December 2014
Maria Minsker
UPS Calls on Marketers to Help Manage Holiday Peak A joint effort is designed to curb shipping slowdowns this year. mark for My Articles similar articles
Knowledge@Wharton Pay-for-Performance Trade Promotions Can Ease Friction Between Manufacturers and Retailers A common practice, trade promotion involves manufacturers giving cash or a discount to retailers in hopes that the retailer will in turn discount or promote their product to consumers. This arrangement can be a major source of friction between the two parties... mark for My Articles similar articles
BusinessWeek
November 8, 2004
Louise Lee
Santa's Feeling Strapped This Year Consumer confidence fell in October for the third month in a row. Income growth is sluggish. Energy prices are soaring. And retailers across the country are bracing for what could be a cheerless season. mark for My Articles similar articles