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CRM
May 14, 2015 |
Tealium Integrates Tealium IQ Tag Management with IBM Commerce Tealium's collaboration with IBM Commerce enables retailers to drive richer omnichannel customer experiences across Web, mobile, and offline touch points.   |
CIO
July 2, 2012
Joab Jackson |
IBM to Pitch Augmented Reality as a Retail Sales Aid As part of the company's Smarter Commerce marketing effort, IBM is investigating the possibility of using augmented reality to help retailers provide more product information to their customers, as well as to gather more information about customers. |
CRM
July 7, 2011
Brittany Farb |
Mobile and Social Are Key Shopping Tools For Consumers Online Retail Holiday Readiness Report highlights key trends for marketers. |
InternetNews
April 4, 2005
Sean Michael Kerner |
IBM Shortens Time to Market IBM WebSphere Product Center version 5.2 is designed to help expedite the process of bringing companies' products to market. |
InternetNews
November 28, 2008
Kenneth Corbin |
The Social Side of Shopping Online retailers and advertisers look to 'widgetize' your holiday shopping experience, and maybe save you money in the process. |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
CRM
August 2013
Kelly Liyakasa |
How to Beat Showrooming Retailers don't have to feel powerless against the Internet. For traditional brands to succeed in the race against online mega-shops such as Amazon, the more seamless the experience between online and in-store buying, the better. |
CRM
March 14, 2011
Koa Beck |
IBM Makes Commerce Smarter New software and consulting service includes a university, cloud analytics, and personalized shopping strategies. |
CIO
January 11, 2010
Joab Jackson |
IBM: Consumers Demand More Interactivity Consumers want more retail stores to be more interactive and personalized online, a new survey from IBM has found. |
CRM
September 2012
Kelly Liyakasa |
Retailers Are Rethinking Their Mobile Strategies Smartphone users are not as purchase-driven as you might think. |
InternetNews
February 21, 2006
Clint Boulton |
Microsoft Commerce Server in Beta Microsoft this week issued the first beta of its Commerce Server 2006, unveiling the qualities that will help the software engine drive e-commerce sites to sell products. |
CRM
December 12, 2014
James Keller |
Use Personalization to Convert Online Sales Emulate the in-store experience with e-commerce tools. |
InternetNews
December 15, 2010
Kenneth Corbin |
Online Retailers Enjoying Brisk Holiday Season While the shoddy economy has kept many shoppers from checking everything off on their list this holiday season, online retailers are still enjoying a double-digit improvement over last year. |
InternetNews
May 24, 2010 |
IBM Snags AT&T's Sterling Commerce for $1.4B In a $1.4 billion all-cash deal, IBM agrees to acquire Sterling Commerce, AT&T's business-to-business unit specializing in integration software as it looks to build out its WebSphere division. |
BusinessWeek
December 12, 2005
Timothy J. Mullaney |
E-Tailers Try New Holiday Tricks Online retailers are tapping blogs, social-networking sites, and GPS technology to lure shoppers. |
CRM
June 1, 2007
Coreen Bailor |
Market Focus: E-Retail: Buying Into the Customer Experience The retailers that focus on delivering a seamless customer experience have a markedly stronger chance of cultivating customer loyalty. Top 3 Vendors in E-commerce: ATG... Comergent... IBM... |
InternetNews
July 8, 2005
Susan Kuchinskas |
Yahoo Expands Mobile Search Options SMS search and product comparisons aim to help mobile users find information while on the move. |
InternetNews
December 6, 2005
Jim Wagner |
Online Shoppers Buying it All Online shopping got off to a quick start this holiday season, with e-tailers reporting a consumer spending increase of 24 percent over last holiday season, according to a survey. |
CRM
March 2006
Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
The Motley Fool
December 8, 2011
Evan Niu |
Big Blue Does It Again IBM picks up cloud-based commerce software specialist DemandTec. |
CRM
September 2011
Brittany Farb |
Mobile Retail Entering Support Phase Smartphone trends demonstrate the need for an innovative strategy |
InternetNews
November 1, 2005
Jim Wagner |
Good Tidings For Online Retailers in 2005 Online shopping is expected to increase this holiday season. |
InternetNews
February 22, 2010 |
Mobile e-Commerce Market Accelerating New research from analyst firm eMarketer highlights emerging opportunity for retailers to tap into the mobile channel, though many consumers still have reservations. |
CRM
November 24, 2014
Maria Minsker |
IBM Launches B2B Commerce Tool New solution helps businesses bring B2C selling capabilities into the B2B space. |
CRM
July 2011
Brittany Farb |
Smartphone Shopping Sprees on the Rise Half of Americans use their mobile devices to make purchases, study shows. |
InternetNews
March 16, 2011
Stuart J. Johnston |
IBM Helps Commerce Companies Get Smarter Big Blue estimates that the market opportunity for its Smarter Commerce initiative could run as high as $70 billion. |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
CRM
October 23, 2015
Leonard Klie |
Vibes Brings Mobile Solutions to IBM's UBX Vibes is one of the launch partners for the IBM Universal Behavior Exchange, adding its mobile wallet and mobile marketing technologies to the IBM Marketing Cloud. |
InternetNews
December 30, 2005
Tim Gray |
More Shoppers Spending More Holiday shopping was robust across the board this year, as consumers spent more money at stores and online. |
InternetNews
December 9, 2010
Kenneth Corbin |
Online Holiday Spending up 12 Percent Propelled by free shipping offers, Internet retailers have been racking up strong sales through the early part of the holiday shopping season, according to comScore. |
CRM
July 2011
Brittany Farb |
Mobile Commerce: The New Retail Therapy Shopping trend empowers consumers and challenges business strategies. |
The Motley Fool
August 20, 2004
Alyce Lomax |
Clicking on Profits E-commerce sales continue to climb. Companies such as Amazon.com, Overstock.com, and eBay are becoming tried-and-true parts of people's shopping experiences and likely will continue on their upward trajectory. |
InternetNews
July 15, 2005
Sean Michael Kerner |
'Harry Potter' Brings Magic to E-commerce Muggles The intense demand created by thousands of online pre-orders, all at the same time, means that retailers must have the necessary infrastructure in order to scale up fast. IBM WebSphere helped publishers meet the demand. |
CRM
December 8, 2011
Leonard Klie |
IBM Plans to Acquire DemandTec The deal expands IBM's cloud-based analytics offerings and beefs up its Smarter Commerce portfolio. |
CRM
December 6, 2010 |
Bazaarvoice Data Indicates Dramatic Change in How People Shop and Buy As social and mobile technologies transform shopping, retailers embrace innovative strategies for using customer conversations to stay close to consumers. |
CRM
December 2013
Sarah Sluis |
At Shop.org, Retailers Prepare for a Mobile Future The mobile and tablet experience is augmenting e-commerce and in-store sales. |
CRM
May 2014
Sarah Sluis |
Mobile Sales to Represent Half of E-Commerce by 2018 Retailers need to focus on mobile user experience and responsive design to capitalize on growth. |
InternetNews
November 15, 2005
Susan Kuchinskas |
Social Shopping at Yahoo Yahoo Shopping introduced the Shoposphere in time for the holiday shopping season. It aims to be a world where users connect and link in multiple ways. |
The Motley Fool
October 11, 2011
Tamara Rutter |
Stocks to Dump This Holiday Season Which retailers have the most to lose this holiday season? |
InternetNews
February 8, 2008
Kenneth Corbin |
For e-Tailers, It's a Wide, Wide Web As e-commerce choices abound, nearly all online shoppers report site-hopping in a survey from JupiterResearch. |
InternetNews
December 16, 2003
Susan Kuchinskas |
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. |
InternetNews
April 1, 2010 |
IBM Offers Software, Expertise to Startups IBM announces it will give away free access to its software and technologists to startups as part of its Smarter Planet marketing strategy - and build its brand in the process. |
InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
CRM
November 2012
Kelly Liyakasa |
Connecting Retail and E-tail More retailers are combining CRM data, social media, and personalization to improve the customer experience. |
InternetNews
November 30, 2009 |
Black Friday E-Commerce Sales Jump 11% Early spending figures give rise to cautious optimism about holiday shopping season. |
InternetNews
December 16, 2009 |
IBM Adds Lombardi to its BPM Product Mix IBM expands its business process management line with the acquisition of a vendor specializing in business efficiency. |
CRM
September 7, 2012
Judith Aquino |
IBM Launches Cloud-Based Marketing Center New service combines analytics with real-time marketing execution capabilities. |
Search Engine Watch
November 12, 2010
Dan Yomtobian |
Keep the Holiday Gifts in Their Carts With Remarketing Want a huge lift in ad response for the holidays? A remarketing campaign can help you combat rising cart abandonment rates for online shoppers. |
JavaWorld
March 2001
James R. Borck |
WebSphere keeps world of e-commerce turning IBM's Java-based WebSphere Commerce Suite Pro 5.1 combines quick out-of-the-box setup with deep customization features, but its catalog management tool falls short. |
InternetNews
February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
