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InternetNews
December 2, 2003
Susan Kuchinskas |
Trust Issues Loom Over E-Commerce A new survey conducted for TRUSTe shows consumer fears about privacy and information safety could hurt sales for online retailers.   |
InternetNews
November 11, 2009 |
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. |
CRM
December 2012
Kelly Liyakasa |
Is Your Web Site Optimized for Mobile Devices? Reaching customers via smartphones and tablets requires a cross-channel strategy and investment. |
CRM
November 2012
Kelly Liyakasa |
Connecting Retail and E-tail More retailers are combining CRM data, social media, and personalization to improve the customer experience. |
CRM
June 2006
Marshall Lager |
E-commerce Best Practices Make Perfect Commerce is as old as human want -- and e-commerce is growing up. Here are some best practice recommendations: Do's -- Do think about your e-business as a business... Do use customer data... Don'ts: Don't treat online customers as second-class citizens... etc. |
CRM
September 2012
Kelly Liyakasa |
Retailers Are Rethinking Their Mobile Strategies Smartphone users are not as purchase-driven as you might think. |
CRM
July 2011
David Myron |
Our New e-Commerce Reality All's fair in love and war - and retail. Three fast-moving developments are threatening to disrupt e-commerce as we know it. |
InternetNews
November 23, 2010 |
IDC: Mobile Shoppers Set for Record Spree IDC's new mobile shopping report predicts big sales for e-tailers catering to consumers using mobile devices. |
CRM
May 2014
Sarah Sluis |
Mobile Sales to Represent Half of E-Commerce by 2018 Retailers need to focus on mobile user experience and responsive design to capitalize on growth. |
CRM
April 15, 2011
Carsten Thoma |
Mobile Commerce: It's More Than Just an iPhone App Mobile truly has created an "always on" society, where people are online and accessible 24 hours per day. Do you understand what mobile means for your business? |
CRM
March 29, 2012 |
Demandware Releases Pinterest Integration for Retailers Plug-in lets retailers incorporate Pinterest into their social commerce strategies to extend brand interactions and drive traffic. |
CRM
July 2014
Sarah Sluis |
Are Consumers Willing to Share Private Data? Privacy seekers share demographic and behavior traits, according to IDC. |
The Motley Fool
August 20, 2004
Alyce Lomax |
Clicking on Profits E-commerce sales continue to climb. Companies such as Amazon.com, Overstock.com, and eBay are becoming tried-and-true parts of people's shopping experiences and likely will continue on their upward trajectory. |
AskMen.com
July 9, 2003
Steve Richer |
How To: Make Secure Purchases Online You want to make things easy on yourself and shop online but you're afraid because you think the Web is a breeding ground for fraud. Truth be told, it's no more dangerous to use a credit card at a place like Amazon.com than it is at restaurant. |
InternetNews
May 11, 2009
Michelle Megna |
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. |
InternetNews
February 8, 2008
Kenneth Corbin |
For e-Tailers, It's a Wide, Wide Web As e-commerce choices abound, nearly all online shoppers report site-hopping in a survey from JupiterResearch. |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
CRM
December 2015
Leonard Klie |
E-Commerce Gets Social Salesforce.com and SAP bring e-commerce capabilities to social communities |
Search Engine Watch
January 31, 2007
Kevin Newcomb |
Search Presents Challenges for Retailers In addition to paid search, retailers should pay attention to search engine optimization and shopping search engines, according to a new study from TrafficLeader. |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
The Motley Fool
May 2, 2011
Sarosh Nicholas |
Can Rivals Ignore Wal-Mart's Social Media Campaign? Will Wal-Mart's acquisition of Kosmix push other retailers into the realm of social media? |
CRM
June 1, 2007
Coreen Bailor |
Market Focus: E-Retail: Buying Into the Customer Experience The retailers that focus on delivering a seamless customer experience have a markedly stronger chance of cultivating customer loyalty. Top 3 Vendors in E-commerce: ATG... Comergent... IBM... |
InternetNews
November 28, 2008
Kenneth Corbin |
The Social Side of Shopping Online retailers and advertisers look to 'widgetize' your holiday shopping experience, and maybe save you money in the process. |
InternetNews
June 18, 2010
David Needle |
Google Commerce Search 2.0 Reups e-Tail Play Search giant refreshes search optimization offering for online retailers with a host of new features to drive e-commerce and compete with heavyweights like Amazon. |
Searcher
August 2000
Josh Duberman & Michael Beaudet |
Privacy Perspectives for Online Searchers: Confidentiality with Confidence This article presents some of the issues and questions involved in online privacy from the information professional's perspective. We offer it as a resource for making more informed decisions in this rapidly changing area. |
InternetNews
November 15, 2005
Susan Kuchinskas |
Social Shopping at Yahoo Yahoo Shopping introduced the Shoposphere in time for the holiday shopping season. It aims to be a world where users connect and link in multiple ways. |
InternetNews
February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
InternetNews
May 15, 2009
Michelle Megna |
Mobile Commerce, Twitter to Save E-Comm Sales? comScore says mobile commerce and social marketing may be the savior of the future for online sales. |
CRM
December 12, 2014
James Keller |
Use Personalization to Convert Online Sales Emulate the in-store experience with e-commerce tools. |
CRM
March 14, 2011
Koa Beck |
IBM Makes Commerce Smarter New software and consulting service includes a university, cloud analytics, and personalized shopping strategies. |
CRM
August 2011
Esteban Kolsky |
Is Social Commerce Disruptive or Intrusive? Issues like privacy and fair use of data pose a formidable challenge. |
CRM
November 3, 2003
Kent Zimmerman |
Mastering Multichannel CRM The director of e-commerce at Finish Line explains how linking the retailer's sales channels improved customer service. |
The Motley Fool
November 28, 2006
Mary Dalrymple |
Window-Shopping on the Web Instead of standing in long lines and listening to the never-ending songs of the season, simply relax in your chair and enter the virtual shopping world. Your sanity will thank you later. |
CRM
May 2012
Leonard Klie |
White House Unveils Blueprint for a Privacy Bill of Rights Proposed legislation is a first step in the process to strengthen online consumer protections. |
CRM
April 16, 2015 |
Bronto Releases Socialite to Help Marketers Measure the Impact of Social Campaigns New software offering supports marketers on Facebook, Instagram, and Twitter. |
Search Engine Watch
December 8, 2003
Chris Sherman |
Shopping Search Week Shopping search has grown up. Once simple product search and price comparison engines now offer sophisticated tools designed to assist with all aspects of the shopping cycle. |
Searcher
September 2000
Simone Friedman |
E-Commerce by the Numbers: Research Sources and Solutions Traditional sources of quantitative industry data are not very useful when it comes to e-commerce and that can make research on e-commerce companies difficult. This article will try to show you where to start your search and to point out some caveats to keep in mind along the way... |
Wall Street & Technology
March 2, 2004
Brendon Lynch |
Web-Privacy Management Increases in Importance An organization's reputation is increasingly at risk online. Financial-services firms, in particular, are constantly updating their Web sites to provide readily accessible information, services and products to their customers and provide a high degree of visibility for the company and its brands.. |
PC World
June 1, 2000
Daniel Tynan |
Privacy 2000: In Web We Trust? In the real world, nobody knows what TV commercials you watch or which sitcoms you surf. When you go strolling through the mall, no one's making note of the stores you visit or the clothes you try on. But on the Internet, Web sites are doing all of this and more. And that makes some people mad as hell. |
CRM
June 2011
Leonard Klie |
Post While You Shop or Eat Smartphones allow consumers to share their in-store experiences moments after they happen. |
The Motley Fool
September 2, 2011
John Maxfield |
Retail Stocks That Could Make You Rich How the future of retail could make or break your portfolio. |
InternetNews
February 21, 2006
Clint Boulton |
Microsoft Commerce Server in Beta Microsoft this week issued the first beta of its Commerce Server 2006, unveiling the qualities that will help the software engine drive e-commerce sites to sell products. |
PC Magazine
February 17, 2004
Leon Erlanger |
Should You Trust TrustE? Does a privacy seal on a web site mean you don't have to read the privacy statement? Hardly. |
InternetNews
November 27, 2006
Nicholas Carlson |
E-Commerce Makes Hay on Black Friday Shoppers clicked their way to record revenues for Internet retailers. |
InternetNews
February 12, 2010 |
Holiday Season Saw Slight e-Commerce Rebound Capping off a year of flat growth, holiday online shopping showed modest improvement over disastrous 2008 season, according to new data from Web metrics firm comScore. |
CRM
February 2013
Kelly Liyakasa |
Social Pushes the Boundaries of Commerce Are Amazon and Facebook reprogramming the way companies market and sell? |
CRM
January 2011
Lauren McKay |
Eye on the Customer Are consumers comfortable with or creeped out by online data collection tactics? |
| The Family Room |
Shopping By An Open Fire By doing your shopping online, you'll be able to avoid that I've-been-shopping-in-the- mall-all-day gaze, you'll avoid the I-saw-it-first crowds and you won't end up purchasing the oh-you-already-got-one-of-those gifts... |
Entrepreneur
March 2007
Kim T. Gordon |
Social Butterfly Looking for ways to get people talking about your products? The new social shopping trend can help you build buzz. |
Search Engine Watch
August 18, 2009
Carrie Hill |
Don't Be That Site -- You Know the One Shopping online shouldn't hurt, cause excessive swearing, or annoy me into not spending money. Here's a list of annoying Web site habits that could be hurting your Web site conversions. |
