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CRM
September 2013
David Myron |
Retailers Can Combat Showrooming As more people use smartphones, tablets, and e-commerce sites, showrooming will likely intensify.   |
CRM
December 2013
Sarah Sluis |
At Shop.org, Retailers Prepare for a Mobile Future The mobile and tablet experience is augmenting e-commerce and in-store sales. |
CRM
September 2012
Kelly Liyakasa |
Retailers Are Rethinking Their Mobile Strategies Smartphone users are not as purchase-driven as you might think. |
CRM
October 7, 2015
Oren Smilansky |
NRF's Shop.Org Digital Summit 2015: Mobile Is the Glue That Holds Omnichannel Together At Shop.Org, companies push for a mobile-first digital strategy. |
CRM
May 2014
Sarah Sluis |
Retailers Bring the Digital Experience In-Store Using smartphones, tablets, and creative displays, retailers can give consumers the best of both worlds. |
CRM
January 2012
Judith Aquino |
Tablets and Smartphones Transform the In-Store Customer Experience Retailers hope to give consumers new incentives to shop at brick-and-mortar stores. |
CRM
October 2, 2013
Sarah Sluis |
Keynote Speakers at Shop.Org Annual Summit Concur: Use Technology Strategically Omnichannel retailing is about giving consumers what they want, in-store and online. Content matters more than mode of delivery. |
CRM
July 2014
Leonard Klie |
Walmart's Omnichannel Strategy Keeps It on Top Today's large retailers are connecting with customers in new ways. |
CRM
April 2012
Kelly Liyakasa |
Keeping the "Retail" in Retail Stores Will Smith, CEO of Euclid Elements, may share his moniker with the Hollywood star, but he is also making headway in the retail industry by delivering digital analytics to the standard brick-and-mortar store. |
InternetNews
November 11, 2009 |
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. |
InternetNews
November 28, 2007
Kenneth Corbin |
Cyber Monday Sales Top $700 Million With all precincts now reporting, the first Monday after Thanksgiving turned out to be a landslide victory for online retailers, despite glitches. |
CRM
April 2013
Woody Driggs |
A Call for B2C Treatment in a B2B World Take time to re-examine your business practices. Leaders who embrace experience engineering can deliver consistently satisfying customer experiences that improve performance and drive profitable growth. |
The Motley Fool
December 30, 2011
Rebecca Lipman |
Online Retail: Amazon Trouble a Signal of Trouble for Other Online Retailers? Do you think these online retailers will take a hit? Are any of them on your watchlist?: Amazon.com... E-Commerce China Dangdang... eBay... IAC/InterActiveCorp... Overstock.com... |
InternetNews
September 1, 2009 |
Eying Amazon, Wal-Mart Expands E-Commerce The nation's largest retailer joins partners in unveiling a new e-commerce push that could see it better competing with Amazon. |
InternetNews
June 18, 2010
David Needle |
Google Commerce Search 2.0 Reups e-Tail Play Search giant refreshes search optimization offering for online retailers with a host of new features to drive e-commerce and compete with heavyweights like Amazon. |
The Motley Fool
December 18, 2011
Keki Fatakia |
Why This Company Can't Stop Falling Best Buy revenues increase 2%; profits crash. |
The Motley Fool
October 11, 2011
Tamara Rutter |
Stocks to Dump This Holiday Season Which retailers have the most to lose this holiday season? |
InternetNews
January 5, 2011 |
Is the PC Becoming Irrelevant? New study by Accenture sees consumers flocking to smartphones, tablets and other mobile devices. |
The Motley Fool
October 14, 2011
Tamara Rutter |
5 Companies Making Billions Online These retailers are leading in online sales. |
CRM
August 2014
Sarah Sluis |
Retailers Plan Investments in Real-Time CRM Mobile marketing, in-store customer ID, and analytics are on the real-time road map. |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
CRM
June 2011
Leonard Klie |
Post While You Shop or Eat Smartphones allow consumers to share their in-store experiences moments after they happen. |
InternetNews
November 1, 2005
Jim Wagner |
Good Tidings For Online Retailers in 2005 Online shopping is expected to increase this holiday season. |
BusinessWeek
October 15, 2009
Reena Jana |
Retailers Are Learning to Love Smartphones As apps have improved, m-commerce - buying all kinds of things via iPhone and BlackBerry - is rising. |
InternetNews
May 11, 2009
Michelle Megna |
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. |
CRM
December 2012
Kelly Liyakasa |
Is Your Web Site Optimized for Mobile Devices? Reaching customers via smartphones and tablets requires a cross-channel strategy and investment. |
The Motley Fool
December 5, 2006
Buz Livingston |
Just Another Manic Monday Cyber Monday is alive and kicking. Monday's unexpected results will go down (at least until next year) as the biggest single day of e-commerce sales. Is this just a flash in the pan where retailers juice the results with specials, or will it spur stronger holiday sales? |
InternetNews
February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
CRM
September 2011
Brittany Farb |
Mobile Retail Entering Support Phase Smartphone trends demonstrate the need for an innovative strategy |
CRM
December 30, 2015
Sam Del Rowe |
Retail Predictions for 2016 Mobile will continue to dominate, but businesses need to be aware of the platform's risks. |
CRM
November 7, 2014
Ken Bisconti |
Get on Your Customers' Holiday Wish Lists with Stellar Customer Service Equip your call center with the visibility to reduce customer struggles. |
InternetNews
November 26, 2007
Kenneth Corbin |
The Highs And Lows of Holiday e-Commerce With traffic up and site performance down, Black Friday is a mixed bag for many online retailers. |
CRM
November 2012
Kelly Liyakasa |
Connecting Retail and E-tail More retailers are combining CRM data, social media, and personalization to improve the customer experience. |
CRM
December 12, 2014
James Keller |
Use Personalization to Convert Online Sales Emulate the in-store experience with e-commerce tools. |
Fast Company
Neal Ungerleider |
Amazon Is Reportedly Debuting A $50 Tablet Amazon's budget tablet won't have phone capabilities, and will be the cheapest option among several new tablets the company plans to release. |
The Motley Fool
March 14, 2011
Shubh Datta |
Wal-Mart Turns to Web to Prop Up Sales Wal-Mart to expand online store to boost sales. |
CRM
July 2011
Brittany Farb |
Mobile Commerce: The New Retail Therapy Shopping trend empowers consumers and challenges business strategies. |
CRM
August 2013
Kelly Liyakasa |
How to Beat Showrooming Retailers don't have to feel powerless against the Internet. For traditional brands to succeed in the race against online mega-shops such as Amazon, the more seamless the experience between online and in-store buying, the better. |
CIO
July 2, 2012
Joab Jackson |
IBM to Pitch Augmented Reality as a Retail Sales Aid As part of the company's Smarter Commerce marketing effort, IBM is investigating the possibility of using augmented reality to help retailers provide more product information to their customers, as well as to gather more information about customers. |
CRM
September 2013
Eric Barkin |
Retailers' Next Biggest Threat In a showrooming world, more foot traffic does not equal more business. |
CRM
July 2014
Sarah Sluis |
Are Consumers Willing to Share Private Data? Privacy seekers share demographic and behavior traits, according to IDC. |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
CRM
August 2015 |
Real-Time Retail Is the New Imperative Retailers must identify customers when they walk in the store |
Commercial Investment Real Estate
May/Jun 2015
Sara S. Patterson |
Retail Forecaster The dynamic intersection of online and in-store sales is changing many dimensions of the retail marketplace, according to Gary M. Ralston. |
InternetNews
March 1, 2011 |
Mobile App Revenue Pegged at 38B for 2015 In the next four years, the mobile app market is slated for significant growth, amid other reports of tablets and e-readers topping smartphones in subscription revenue. |
InternetNews
November 23, 2010 |
IDC: Mobile Shoppers Set for Record Spree IDC's new mobile shopping report predicts big sales for e-tailers catering to consumers using mobile devices. |
HBS Working Knowledge
October 10, 2011
Lal & Alvarez |
Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. |
CRM
August 12, 2013
Maria Minsker |
Smartphone Users Spent More Time on Retail Sites, Study Reveals Time spent on mobile retail sites is up 400 percent since 2010. Results from a related study revealed that e-commerce in general is performing solidly this year. |
The Motley Fool
November 28, 2011
Tim Beyers |
Facebook's Growth Is Just Getting Started Fresh data from social media consultant Sociable Labs says that 50% of e-commerce site shoppers are logged into Facebook when walking the e-aisles. |
The Motley Fool
October 2, 2010
Eric Bleeker |
Let the Great Tablet Wars Begin Tablets are hot, but the profits from their growth lies in chip stocks. |
