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InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone.   |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
CRM
August 2013
Kelly Liyakasa |
How to Beat Showrooming Retailers don't have to feel powerless against the Internet. For traditional brands to succeed in the race against online mega-shops such as Amazon, the more seamless the experience between online and in-store buying, the better. |
CRM
July 2011
Brittany Farb |
Smartphone Shopping Sprees on the Rise Half of Americans use their mobile devices to make purchases, study shows. |
CRM
November 2012
Kelly Liyakasa |
Connecting Retail and E-tail More retailers are combining CRM data, social media, and personalization to improve the customer experience. |
CRM
December 2013
Sarah Sluis |
At Shop.org, Retailers Prepare for a Mobile Future The mobile and tablet experience is augmenting e-commerce and in-store sales. |
CRM
March 2006
Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
InternetNews
December 6, 2005
Jim Wagner |
Online Shoppers Buying it All Online shopping got off to a quick start this holiday season, with e-tailers reporting a consumer spending increase of 24 percent over last holiday season, according to a survey. |
Fast Company
April 2008
James Kuczmarski |
Journal-ist: Freedom of Choice From the journals, studies on why we shop online, how clicks-and-mortar stores can build trust, and how negative reviews can be overcome. |
InternetNews
November 1, 2005
Jim Wagner |
Good Tidings For Online Retailers in 2005 Online shopping is expected to increase this holiday season. |
InternetNews
February 8, 2008
Kenneth Corbin |
For e-Tailers, It's a Wide, Wide Web As e-commerce choices abound, nearly all online shoppers report site-hopping in a survey from JupiterResearch. |
CRM
December 30, 2015
Sam Del Rowe |
Retail Predictions for 2016 Mobile will continue to dominate, but businesses need to be aware of the platform's risks. |
The Motley Fool
October 11, 2011
Tamara Rutter |
Stocks to Dump This Holiday Season Which retailers have the most to lose this holiday season? |
InternetNews
December 19, 2006
Nicholas Carlson |
ECommerce Will Always Have Procrastinators ECommerce might make Americans put off shopping just a little longer before Christmas. |
CRM
January 17, 2012 |
Epicor Releases New Clienteling App to Enhance Retailer-Customer Interactions Sales associates are now just one touch away from key insights on shoppers' habits, patterns, and preferences. |
InternetNews
February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
CRM
December 20, 2013
Scott Hays |
The Nightmare After Christmas Use post holiday returns as a customer service opportunity. While the holiday shopping season brings more chances to engage customers, it also brings more chances to lose them. |
The Motley Fool
November 28, 2011
Tim Beyers |
Facebook's Growth Is Just Getting Started Fresh data from social media consultant Sociable Labs says that 50% of e-commerce site shoppers are logged into Facebook when walking the e-aisles. |
CRM
July 2014
Leonard Klie |
Walmart's Omnichannel Strategy Keeps It on Top Today's large retailers are connecting with customers in new ways. |
CRM
November 2014
Maria Minsker |
More E-Commerce Experiences Are in Store New technology enables retailers to bridge the physical and digital divide for the holiday shopping season |
InternetNews
November 11, 2009 |
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. |
CRM
November 2012
Judith Aquino |
Understanding the Shopper Economy How marketers can turn behavior into currency. Liz Crawford, a senior industry analyst at the Path to Purchase Institute, shows how to motivate shoppers in her new book, The Shopper Economy. |
InternetNews
August 17, 2004
Sean Michael Kerner |
Online Shopping Up, Along With Abandoned Carts DoubleClick's e-commerce survey tells the tale of why e-shoppers are leaving their carts in the virtual aisle. |
CRM
May 2014
Sarah Sluis |
Retailers Bring the Digital Experience In-Store Using smartphones, tablets, and creative displays, retailers can give consumers the best of both worlds. |
The Motley Fool
July 28, 2010
Srikanth Srinivasa |
Amazon Partners With Facebook to Make Online Shopping More Social Amazon is now offering its shoppers a connect with Facebook accounts that allows movement of Facebook friends to Amazon to get recommendations from friends on what to buy. |
InternetNews
November 28, 2008
Kenneth Corbin |
The Social Side of Shopping Online retailers and advertisers look to 'widgetize' your holiday shopping experience, and maybe save you money in the process. |
InternetNews
December 16, 2003
Susan Kuchinskas |
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. |
Search Engine Watch
November 12, 2010
Dan Yomtobian |
Keep the Holiday Gifts in Their Carts With Remarketing Want a huge lift in ad response for the holidays? A remarketing campaign can help you combat rising cart abandonment rates for online shoppers. |
CRM
February 2011
Koa Beck |
Stores' Tenuous Hold Fickle customers toting mobile devices are just one click away from taking their business elsewhere |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
CRM
October 18, 2010
Carsten Thoma |
5 Steps to Personalized Customer Contact How to tailor online customer experience to boost loyalty and drive revenue. |
CIO
November 15, 2000
Elana Varon |
Lose the Tie The company that set the American corporate dress code for the last century fell out of favor in the casual '90s. The Web may help it come back... |
CRM
October 2, 2013
Sarah Sluis |
Keynote Speakers at Shop.Org Annual Summit Concur: Use Technology Strategically Omnichannel retailing is about giving consumers what they want, in-store and online. Content matters more than mode of delivery. |
CRM
June 2011
Leonard Klie |
Post While You Shop or Eat Smartphones allow consumers to share their in-store experiences moments after they happen. |
InternetNews
December 30, 2005
Tim Gray |
More Shoppers Spending More Holiday shopping was robust across the board this year, as consumers spent more money at stores and online. |
The Motley Fool
July 3, 2008
Colleen Paulson |
Online Sales Could Stomp on Comps Same-store sales have traditionally been the must-have accessory in measuring retail sales effectiveness. But a new generation of consumers may be taking shopping online, and if so, we'll have to look at retail sales in a new light. |
CRM
November 7, 2014
Ken Bisconti |
Get on Your Customers' Holiday Wish Lists with Stellar Customer Service Equip your call center with the visibility to reduce customer struggles. |
Search Engine Watch
January 6, 2009
Carrie Hill |
E-mail Marketing Tips for Small Business Any well-rounded Internet marketing campaign must include a strong e-mail marketing campaign. Search plays a role when you use PPC or organic search to grow your subscriber list. |
CRM
February 2015
Leonard Klie |
The Keys to Countering Cart Abandonment Online retailers need to respond at the right time and with the right message. |
The Motley Fool
January 5, 2010
Alyce Lomax |
A Tiny Victory for Big Retail The holidays are over, but retail's problems may have just begun. |
InternetNews
December 15, 2010
Kenneth Corbin |
Online Retailers Enjoying Brisk Holiday Season While the shoddy economy has kept many shoppers from checking everything off on their list this holiday season, online retailers are still enjoying a double-digit improvement over last year. |
InternetNews
December 20, 2004
Susan Kuchinskas |
Holiday Shopping Surge is On Online shopping peaks on Mondays, while online spenders don't stop for the holiday. |
Fast Company
October 2005
Jennifer Vilaga |
High-Tech Runner-up: Talbots In February, classic-apparel retailer Talbots went high tech with a "fitting" solution that puts the inventories of more than 1,000 stores at the fingertips of online shoppers. |
InternetNews
May 11, 2009
Michelle Megna |
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. |
CRM
November 23, 2015
Sam Del Rowe |
Online Shopping to Increase Over Thanksgiving Weekend, Deloitte Says Black Friday will see a rise in cyber-shopping as the retailer advisory firm predicts more money spent -- and more of it online -- this year. |
CRM
September 2012
Judith Aquino |
Tread Cautiously with Personalization Retailers can look at customers' locations, past purchases, and even their computer brand to customize content. |
InternetNews
November 20, 2006
Nicholas Carlson |
'Tis The Season For e-Tailers' Extras The Monday after Thanksgiving traditionally kicks off the online holiday selling season, and it could be a big year for e-tailers. |
Inc.
February 2007
Ryan McCarthy |
The Power of Suggestion Social shopping sites turn online shopping into a group activity. |
InternetNews
December 21, 2005
Tim Gray |
Online Retailers Cashing In A new report says online shoppers have spent $18.6 billion in the first six weeks of the 2005 holiday season. |
The Motley Fool
March 14, 2011
Shubh Datta |
Wal-Mart Turns to Web to Prop Up Sales Wal-Mart to expand online store to boost sales. |
