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InternetNews
November 1, 2005
Jim Wagner |
Good Tidings For Online Retailers in 2005 Online shopping is expected to increase this holiday season.   |
CRM
March 2006
Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
CRM
December 12, 2014
James Keller |
Use Personalization to Convert Online Sales Emulate the in-store experience with e-commerce tools. |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
CRM
September 2012
Kelly Liyakasa |
Retailers Are Rethinking Their Mobile Strategies Smartphone users are not as purchase-driven as you might think. |
CIO
October 25, 2012
Maryfran Johnson |
Offline-Online Convergence Is Shaking Up the Retail Sector CIOs are at the center of the 'omnichannel retail' revolution, where the customer expects the same great shopping experience whether the venue is a store, website, smartphone or tablet, says the author. |
CRM
August 2013
Kelly Liyakasa |
How to Beat Showrooming Retailers don't have to feel powerless against the Internet. For traditional brands to succeed in the race against online mega-shops such as Amazon, the more seamless the experience between online and in-store buying, the better. |
Entrepreneur
July 2003
Kim T. Gordon |
Cross-Training Join the multichannel marketing revolution, and get ready to pump up your sales. |
CRM
April 2012
Kelly Liyakasa |
Keeping the "Retail" in Retail Stores Will Smith, CEO of Euclid Elements, may share his moniker with the Hollywood star, but he is also making headway in the retail industry by delivering digital analytics to the standard brick-and-mortar store. |
CIO
October 25, 2012
Mary K. Pratt |
Retail CIOs Need to Step Up Their Game To win in the new world of omnichannel retail, CIOs will need to focus on the customer experience and collaborate in the C-suite. |
InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
InternetNews
September 4, 2009 |
E-Commerce Service Lets Users Pay in Person Alternatives to using credit cards for e-commerce aren't new, but a walk-in option aims to capitalize on untapped markets. |
CRM
December 20, 2013
Scott Hays |
The Nightmare After Christmas Use post holiday returns as a customer service opportunity. While the holiday shopping season brings more chances to engage customers, it also brings more chances to lose them. |
CRM
March 2015
Leonard Klie |
Mobile Payment Evolution Is Underway Mobile spending projected to reach $1.42 billion by 2019. |
The Motley Fool
January 5, 2010
Alyce Lomax |
A Tiny Victory for Big Retail The holidays are over, but retail's problems may have just begun. |
