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CRM
December 1, 2006
The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. mark for My Articles similar articles
CRM
March 2014
Jim Dickie
The Adoption Rate Challenge Give sales reps the right tools to drive CRM success. mark for My Articles similar articles
CRM
July 2006
Jim Dickie
Demystifying CRM Adoption Rates Sales, marketing, and support teams will have to consistently leverage technology if they are going to achieve the performance levels necessary to do their jobs. Ensuring that you cover these factors will take you a long way toward realizing the full promise that CRM holds. mark for My Articles similar articles
CRM
April 2007
Jim Dickie
Fueling the CRM Engine Sales reps are spinning their wheels waiting for sales knowledge and relevant management tools to be integrated. mark for My Articles similar articles
CRM
October 2007
Jim Dickie
Analyzing the Sales Process We often find that CRM systems give sales managers numbers when what they really want is insight. Is CRM finally ready to demystify sales management? mark for My Articles similar articles
CRM
April 2008
Jim Dickie
The Poker Dynamics of CRM Today's companies are finding a full house of technology options. mark for My Articles similar articles
CRM
February 2003
Ginger Conlon
Can't Get No Dissatisfaction In an exclusive survey conducted, CRM magazine finds that a surprising number of executives are pleased with their CRM system -- and with their results. mark for My Articles similar articles
CRM
January 2010
Barton Goldenberg
Assessing Your CRM Situation You can't know where you are unless you look - and look hard. mark for My Articles similar articles
CRM
April 2003
Ginger Conlon
Making CRM Pay Off Like any worthwhile endeavor, it takes a great deal of planning and effort to get real results from CRM. mark for My Articles similar articles
CRM
July 1, 2004
Ginger Conlon
CRM: Alive and Kicking Instead of complaining about the confusion with CRM, we should educate people interested in implementing CRM--the strategy--in their companies. mark for My Articles similar articles
CRM
July 1, 2004
The Pulse: Does Your CEO Use the CRM Tools Your Company Has in Place? Graph shows that 53% of CEOs don't use CRM tools. mark for My Articles similar articles
CRM
April 1, 2008
The Pulse How Does Your Company Handle its CRM Solution? mark for My Articles similar articles
CRM
August 2005
Jim Dickie
Demystifying the ROI of CRM Know your firm's biggest pain points and determine how damaging they can be to your business if left untreated. First identify the problem, then find the solution -- and CRM ROI will then become a much simpler matter. mark for My Articles similar articles
CRM
November 6, 2012
Leonard Klie
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. mark for My Articles similar articles
CRM
February 2, 2004
Why CRM? An exclusive survey reveals the primary motivators for deploying CRM. mark for My Articles similar articles
CRM
June 2005
Jim Dickie
A Little Help From Your Friends A new crop of CRM services firms help solve data-related frustrations. mark for My Articles similar articles
CRM
January 2007
Jim Dickie
Nobody Can Stop the Shopping The CRM watchwords in the new year may well be shop till you drop. Many companies will continue to purchase additional technology throughout 2007, despite previous large-ticket expenditures. mark for My Articles similar articles
Wall Street & Technology
March 19, 2007
Evaluating CRM Solutions When Companies Merge CRM systems are not one-size-fits-all. Those that have features specific to financial industries will more easily reveal their value to users and deliver greater ROI. mark for My Articles similar articles
CRM
January 2006
Barton Goldenberg
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. mark for My Articles similar articles
CRM
March 3, 2003
Ginger Conlon
Take My Advice, Please Several CRM industry executives answer the question: If you could give one piece of advice to CRM project leaders, what would it be? mark for My Articles similar articles
CRM
May 2006
Jim Dickie
What Does CRM Really Do to Help Salespeople? In a recent survey of sales executives, more than 70% of participating firms show positive results from using CRM systems. mark for My Articles similar articles
CRM
September 1, 2006
The Pulse: Is Your Company Using or Planning to Use Open Source CRM? A Reader Poll: We Use an Open Source CRM Solution: 22%... We Are Planning to Implement an Open Source CRM Solution in 2006: 14%... etc. mark for My Articles similar articles
CRM
October 2013
Barton Goldenberg
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. mark for My Articles similar articles
CIO
June 29, 2011
Todd R. Weiss
Is Your CRM System Meeting Your Enterprise's Needs? Your customer needs have been changing. Is your CRM system keeping pace? If you deployed your system 10 years ago, chances are that it's probably not. mark for My Articles similar articles
CIO
May 1, 2002
Lafe Low
What We're Buying When you look at the IT shopping lists of most companies, CRM technology is consistently at the top. In fact, CRM spending will outpace spending in other infrastructure technology categories such as content management and supply chain management... mark for My Articles similar articles
CRM
March 2006
Jim Dickie
It May Cost More Than You Think Many companies say their CRM system implementations are surpassing their initial time and budget expectations. mark for My Articles similar articles
CRM
June 2011
Jim Dickie
Mobile CRM: The Quiet Explosion Growth is sparked by the iPad's popularity among businesses and the ability to send actionable insights to sales reps mark for My Articles similar articles
CRM
March 2015
Jim Dickie
Can Configure, Price, and Quote Apps Be Sales' BFF? Add the power of knowledge to your reps' sales arsenal. mark for My Articles similar articles
CRM
March 1, 2004
Just 1 Question Should companies expect their CRM vendors to help them use CRM to determine who their most profitable customers are? mark for My Articles similar articles
CRM
August 2011
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. mark for My Articles similar articles
CRM
October 2004
Jim Dickie
What We're Not Putting Into CRM Systems As part of this study companies were asked to assess the information needs of their sales teams: What do they really need access to to sell effectively? mark for My Articles similar articles
CRM
November 3, 2003
Insuring CRM Success A recent Aberdeen Group study found that CRM investment is on the rise in the insurance industry. mark for My Articles similar articles
CRM
August 2, 2004
Who's Who in CRM In May CRM magazine presented a list of some of the industry's key players. This month we continue that recognition with a look at two executives from Microsoft. mark for My Articles similar articles
CRM
December 2003
Ginger Conlon
A Winning Formula Top executives from five leading vendors voice their opinions on how companies can unite sales and marketing to create a customer-centric organization. mark for My Articles similar articles
CRM
August 27, 2003
Lisa Picarille
Vertical Focus: Government Some of the major trends in government CRM include increasing the amount of services offered online and improving the metrics to gauge CRM efforts. mark for My Articles similar articles
CRM
December 2011
Leonard Klie
SMB Hosted CRM Market Set to Triple by 2015 Rapid growth in the SaaS CRM market is paving the way for Social CRM adoption, according to new research from AMI-Partners. mark for My Articles similar articles
CRM
March 1, 2004
Ginger Conlon
CRM Strategy Is Taking Center Stage Organizations are increasingly adopting CRM as a business strategy rather than as simply a technology mark for My Articles similar articles
InternetNews
July 12, 2010
Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September. mark for My Articles similar articles
CRM
August 13, 2015
Danny Estrada
Mobile CRM: Setting the Rules of the Road Establishing expectations and enabling intelligent data flow are key to your mobile blueprint. mark for My Articles similar articles
CRM
January 1, 2008
Joshua Weinberger
CRM Market Set to Double Recent studies predict the global CRM market will double within six years, and suggest explosive growth in CRM adoption across every segment - especially on-demand CRM. mark for My Articles similar articles
CRM
September 1, 2006
Jessica Sebor
Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole. mark for My Articles similar articles
CRM
September 19, 2014
Sameer Bhatia
5 Reasons Your CRM Is Failing (and What You Can Do About It) Don't let these common, but fixable, obstacles stand in the way of CRM success. mark for My Articles similar articles
CRM
September 8, 2010
Ed Jenks
So Many CRM Service Providers, So Little Time Whether your strategy is operational excellence, product innovation, or customer intimacy, CRM is essential to achieve customer satisfaction. So how do you choose? mark for My Articles similar articles
CRM
September 2006
Jim Dickie
Invest in CRM Beyond Applications The right end-user systems training -- not more training -- paves the road to CRM success. mark for My Articles similar articles
CRM
November 18, 2011
New Maximizer CRM 12 Goes Mobile and Social New release also contains expanded business intelligence functionality. mark for My Articles similar articles
CRM
August 13, 2010
Umberto Milletti
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind. mark for My Articles similar articles
CRM
March 1, 2004
Hot Seat: The Demand for On-Demand CRM CRM magazine posed the question, "Will hosted CRM ever eclipse on-site CRM in terms of popularity?" mark for My Articles similar articles
CRM
April 2004
Jim Dickie
What Will Wake You Up at 3:00 A.M.? Executives say data issues are their number one CRM concern. mark for My Articles similar articles
CRM
September 2015
Jim Dickie
Make Sure Your CRM Is Well Informed Sales reps won't adopt your software if they don't trust its data mark for My Articles similar articles
CIO
February 1, 2002
Danielle Dunne
Beware of the CRM Backlash Jill Dyche contends that CRM projects would work better if companies did a better job defining their specific needs... mark for My Articles similar articles