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InternetNews July 12, 2010	Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September.
InternetNews March 15, 2007 Andy Patrizio	Ballmer Pushes The Dynamic in SaaS First promised last year, Dynamics CRM as a service looks and behaves just like the on-premises version.
InternetNews February 17, 2011	Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options.
CRM June 2, 2011 Brittany Farb	SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch.
InternetNews September 9, 2010	Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements.
InternetNews July 12, 2010	Dynamics CRM 2011 Beta Due in September Among the new features for beta testers of Microsoft's CRM software will be stronger integration with Outlook and SharePoint.
InternetNews July 11, 2006 Andy Patrizio	Microsoft Dynamics CRM Becomes a Service Microsoft has to gives its customer relationship management software an upgrade that will make it viable as a service.
CRM August 2010 William Band	Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace.
InternetNews December 18, 2007 Stuart J. Johnston	Microsoft Dynamics CRM 4.0 Ready for Download Microsoft is releasing for download this week the latest update to its customer relationship management package.
InternetNews December 6, 2005 Jim Wagner	Microsoft's CRM For The Divisional Set Microsoft's Dynamics CRM 3.0 fills divisional roles within the enterprise.
CRM August 2011	The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders.
CRM December 1, 2006	The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc.
InternetNews January 10, 2007 Michael Hickins	MSFT Dips Another Toe in SaaS Microsoft is encouraging its partners to familiarize themselves with the next version of Dynamics CRM for a number of reasons.
CRM January 1, 2006 David Myron	Microsoft 3.0 Is a Go The company beats the release's expected launch date with aplomb. Microsoft Dynamics CRM 3.0 comes chock full of upgrades and adds much needed marketing functionality.
InternetNews February 2, 2006 David Needle	SAP Plays On-Demand Field SAP's on-demand solution is for customer relationship management and builds on the company's mySAP CRM software, a more traditional on-premises software solution.
InternetNews December 28, 2010	Software Year in Review: Top CRM Stories of 2010 When it comes to the popular topic of CRM, Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's most popular articles.
CRM March 2012 Jim Dickie	Are the CRM Wars Really Over? Existing CRM users would be well advised to test the waters to see if something that would work better for them exists.
CRM September 1, 2009	The 2009 Market Leaders - Enterprise Suite CRM Here are the top five rated companies in the enterprise suite CRM market.
InternetNews February 20, 2009 Richard Adhikari	Can Oracle's CRM Moves Make Waves? The tough economy and the lure of big bucks may be behind push into on-demand CRM. Is Salesforce.com feeling the pressure?
CRM October 2006	The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc.
CRM October 2013 Barton Goldenberg	Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore.
InternetNews May 16, 2011	Microsoft Set to Boost Dynamics CRM Updates Microsoft says it will update its customer relationship management software much more often than in the past.
CRM February 6, 2012	Microsoft Unveils Microsoft Dynamics CRM Mobile Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application.
CRM August 2012	The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards.
InternetNews August 25, 2006 Michael Hickins	Software Vendors Jumping on SaaS Wagon Traditional vendors may no longer be willing to cede the on-demand space to their pure-play rivals.
CRM March 1, 2004	Hot Seat: The Demand for On-Demand CRM CRM magazine posed the question, "Will hosted CRM ever eclipse on-site CRM in terms of popularity?"
CRM January 21, 2005 Jason Compton	Enterprise CRM: Change Is Inevitable Vendors, strategies, and focus are all certain to evolve in 2005.
InternetNews May 25, 2004 Clint Boulton	Siebel Exec Proposes 'Customer-driven Enterprise' A Siebel EVP touts the firm's hybrid theory of large enterprise application centers and hosted, on-demand CRM applications to fulfill customers' needs.
CRM January 2006 Barton Goldenberg	CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way.
CRM October 1, 2007 Coreen Bailor	Oracle's Name Game The latest Siebel CRM On Demand highlights the software giant's interest in the on-demand market and underscores the strength of the Siebel name.
CRM April 1, 2005 Jason Compton	Waiting for Wireless Can on-demand CRM developers cleanly cross over into offline operation?
CRM June 30, 2010 Lauren McKay	7 Surf Atop the Forrester Wave of CRM Suites for Large Organizations For large organizations, there are myriad product choices in the CRM suite arena to choose from, 18 of which Bill Band sifts through in his annual "Forrester Wave: CRM Suites for Large Organizations" report.
CRM July 2004 Joshua Weinberger	5 Ways to Ensure CRM Success Want to predict whether your CRM project will falter or thrive? Chances are the quality of your technology won't be the deciding factor.
CRM January 1, 2008 Joshua Weinberger	CRM Market Set to Double Recent studies predict the global CRM market will double within six years, and suggest explosive growth in CRM adoption across every segment - especially on-demand CRM.
CRM November 2009 J. David Lashar	The Partner-Proliferation Problem An on-demand CRM platform involves a partner-selection process as well.
CRM September 9, 2011	Live Chat Software Is Now Integrated with Microsoft Dynamics CRM Parker Software's WhosOn live chat software is now integrated with Microsoft's Dynamics CRM 2011 version.
CRM March 1, 2004 Ginger Conlon	CRM Strategy Is Taking Center Stage Organizations are increasingly adopting CRM as a business strategy rather than as simply a technology
InternetNews August 17, 2010	Wall Street Hopes Salesforce Stays Hot The on-demand CRM and business applications provider is trading at a rarefied price and, thus far, its sales and earnings have justified the lofty valuation.
CRM August 2013	The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions.
InternetNews January 20, 2004 Jim Wagner	Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service.
CIO August 30, 2010 John Brandon	CRM: What to Consider When Choosing Between SaaS and On-Premise Systems SaaS-based CRM applications may cost less, but on-premise software is more easily integrated with other enterprise systems.
CRM September 24, 2013 Sarah Sluis	Simplify360 Announces Integration with Salesforce.com Update will let companies create leads or cases from social media conversations.
CRM September 30, 2011 Leonard Klie	U.S. SMB SaaS CRM Market Set to Triple by 2015 Rapid-growth in the SaaS CRM market is paving the way for social CRM adoption.
InternetNews November 4, 2005 Jim Wagner	English-Version Microsoft CRM 3.0 to Arrive Early Microsoft is moving up the time line for its release of Dynamics CRM 3.0 for English-speaking users to early December.
InternetNews July 5, 2005 Jim Wagner	Microsoft Previews Upcoming CRM Customer relationship management package has a simple user experience based on Microsoft Office. The package is fast, customizable, and has a low cost.
CRM July 1, 2004	The Pulse: Does Your CEO Use the CRM Tools Your Company Has in Place? Graph shows that 53% of CEOs don't use CRM tools.
CRM August 2, 2004	Who's Who in CRM In May CRM magazine presented a list of some of the industry's key players. This month we continue that recognition with a look at two executives from Microsoft.
InternetNews October 28, 2005 Jim Wagner	Dynamics Beta Debuts Partners will get an early look at Microsoft's new CRM offering, re-branded under the new Dynamics product line.
CRM December 2004 Jason Compton	It's Not Business As Usual As the CRM industry reinvents itself, 2005 promises both new opportunities and new challenges. Here are seven trends driving the transformation.
CRM July 1, 2004 Ginger Conlon	CRM: Alive and Kicking Instead of complaining about the confusion with CRM, we should educate people interested in implementing CRM--the strategy--in their companies.