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InternetNews January 10, 2007 Michael Hickins	MSFT Dips Another Toe in SaaS Microsoft is encouraging its partners to familiarize themselves with the next version of Dynamics CRM for a number of reasons.
InternetNews January 31, 2008 Stuart J. Johnston	Microsoft Takes CRM 4 International A month after delivering the English edition of its latest CRM software, Redmond rolls out the first foreign language editions.
InternetNews February 17, 2011	Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options.
InternetNews May 16, 2011	Microsoft Set to Boost Dynamics CRM Updates Microsoft says it will update its customer relationship management software much more often than in the past.
InternetNews March 15, 2007 Andy Patrizio	Ballmer Pushes The Dynamic in SaaS First promised last year, Dynamics CRM as a service looks and behaves just like the on-premises version.
InternetNews November 4, 2005 Jim Wagner	English-Version Microsoft CRM 3.0 to Arrive Early Microsoft is moving up the time line for its release of Dynamics CRM 3.0 for English-speaking users to early December.
InternetNews March 26, 2010	Microsoft Shares More on Dynamics CRM Update The third community technology preview (CTP 3) for the next release of its Dynamics CRM software makes its debut.
CRM December 1, 2006	The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc.
CRM February 6, 2012	Microsoft Unveils Microsoft Dynamics CRM Mobile Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application.
CRM January 1, 2006 David Myron	Microsoft 3.0 Is a Go The company beats the release's expected launch date with aplomb. Microsoft Dynamics CRM 3.0 comes chock full of upgrades and adds much needed marketing functionality.
CRM July 18, 2010 Lauren McKay	Microsoft Puts a 2011 Face on Dynamics CRM At its Worldwide Partner conference, Microsoft presented partners with an application marketplace and a slew of new capabilities for Microsoft CRM users.
InternetNews March 12, 2008 Stuart J. Johnston	Ballmer Talks Up Microsoft ERP, Future 'Services' As Microsoft prepares the next version of its Dynamics AX ERP app, it's also exploring additional software-plus-services features.
CRM May 1, 2008 Marshall Lager	Is CRM Too Hard for Microsoft? Redmond's mighty software maker finally has what it needs for a great CRM program, Convergence 2008, but is it too late?
InternetNews July 11, 2006 Andy Patrizio	Microsoft Dynamics CRM Becomes a Service Microsoft has to gives its customer relationship management software an upgrade that will make it viable as a service.
InternetNews April 11, 2011	Microsoft Takes ERP to the Cloud ERP doesn't have to be on-premise anymore.
CRM September 1, 2006 Jessica Sebor	Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole.
InternetNews December 6, 2005 Jim Wagner	Microsoft's CRM For The Divisional Set Microsoft's Dynamics CRM 3.0 fills divisional roles within the enterprise.
InternetNews September 9, 2010	Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements.
InternetNews July 12, 2010	Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September.
InternetNews December 28, 2010	Software Year in Review: Top CRM Stories of 2010 When it comes to the popular topic of CRM, Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's most popular articles.
CRM August 2, 2004	Who's Who in CRM In May CRM magazine presented a list of some of the industry's key players. This month we continue that recognition with a look at two executives from Microsoft.
CRM April 1, 2008	The Pulse How Does Your Company Handle its CRM Solution?
CRM July 1, 2004	The Pulse: Does Your CEO Use the CRM Tools Your Company Has in Place? Graph shows that 53% of CEOs don't use CRM tools.
CRM December 4, 2012	Microsoft Updates Dynamics CRM Enhancements include visual guides through business processes, Yammer and Skype integrations, and Microsoft Office tie-ins.
CRM November 1, 2012 Judith Aquino	Microsoft to Update Dynamics CRM Enhancements include more social and video collaboration capabilities.
CRM March 1, 2004	Just 1 Question Should companies expect their CRM vendors to help them use CRM to determine who their most profitable customers are?
InternetNews July 5, 2005 Jim Wagner	Microsoft Previews Upcoming CRM Customer relationship management package has a simple user experience based on Microsoft Office. The package is fast, customizable, and has a low cost.
CRM June 2, 2014	Microsoft Updates Dynamics CRM Microsoft's latest Dynamics CRM release combines new marketing, social listening, and customer care capabilities with the power of productivity.
InternetNews August 4, 2010	Analysts Laud Microsoft's Dynamics CRM A pair of leading market analysts has given Microsoft's customer relationship management offering, Dynamics CRM, the highest rank in its category.
CRM November 2003 Ginger Conlon	How Do You Measure Success? Let us count the ways: Sales measures success one way, marketing another way, service another, and IT yet another. For this reason the first step of any CRM initiative should be to set mutually agreed-upon goals and metrics.
CRM July 2, 2013 Leonard Klie	Microsoft Plans New Dynamics CRM Version for Fall Release The new fall 2013 version features a new user interface, greater integration with social and collaboration tools, and more mobile support.
CRM July 1, 2004 Ginger Conlon	CRM: Alive and Kicking Instead of complaining about the confusion with CRM, we should educate people interested in implementing CRM--the strategy--in their companies.
InternetNews January 11, 2008 Stuart J. Johnston	Microsoft Widens Hosted CRM Preview Microsoft is widening the preview of its hosted CRM Live service and rolling out new and updated features for its Office Live Small Business offering.
CRM February 2, 2004	Why CRM? An exclusive survey reveals the primary motivators for deploying CRM.
CRM August 2010 Joshua Weinberger	Influential Leaders: The Dynamic Solo Brad Wilson, general manager, Microsoft Dynamics CRM, Microsoft Business Solutions, is infusing direction and vision to take the company into the enterprise while preserving its roots.
CRM May 23, 2011	Convergys Releases Convergys CRM Powered by Microsoft Dynamics CRM 2011 The solution is geared toward global utility and telecommunication providers.
InternetNews October 28, 2005 Jim Wagner	Dynamics Beta Debuts Partners will get an early look at Microsoft's new CRM offering, re-branded under the new Dynamics product line.
CRM March 1, 2005 David Myron	What Is CRM? Defining CRM as merely a technology solution only distorts its purpose and value. It is better to view CRM as a business process.
CRM October 21, 2013 Maria Minsker	Microsoft Dynamics CRM Forms Strategic Alliance with InsideView The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
InternetNews January 19, 2011	Microsoft Unveils Next Gen CRM in the Cloud Microsoft Dynamics CRM Online is delivered ahead of the company's server version.
CRM August 11, 2015	Melissa Data Brings Global Address Verification to Microsoft Dynamics CRM Data quality integration enables users to cleanse, verify, and enhance international customer data.
CRM April 2003 Ginger Conlon	Making CRM Pay Off Like any worthwhile endeavor, it takes a great deal of planning and effort to get real results from CRM.
CRM March 25, 2015	Good Technology Adds Data Security to Microsoft Dynamics CRM New version provides app-level security on corporate-owned or personal iPads.
CRM November 3, 2003	Insuring CRM Success A recent Aberdeen Group study found that CRM investment is on the rise in the insurance industry.
CRM September 1, 2005 DeFelice & Myron	Microsoft Says 2.No Version 3.0 focuses on the SMB market with hosting options, Outlook integration, and marketing automation tools.
CRM January 1, 2007	destinationCRM Dashboard CRM Vendors Get SOA Happy... Tailored Dynamics... Europe Eyes Mobility... DataFlux Accelerates the Path to MDM and CDI... SugarCRM Builds a Firm Foundation... etc.
CRM March 1, 2004	Hot Seat: The Demand for On-Demand CRM CRM magazine posed the question, "Will hosted CRM ever eclipse on-site CRM in terms of popularity?"
CRM March 1, 2004 Ginger Conlon	CRM Strategy Is Taking Center Stage Organizations are increasingly adopting CRM as a business strategy rather than as simply a technology
CRM September 2007	The 2007 Market Awards: Influential Leaders These influential leaders are the executives and CRM industry pundits with the strategy, product line, or visionary thinking needed to drive the market.
CRM July 2004 Joshua Weinberger	5 Ways to Ensure CRM Success Want to predict whether your CRM project will falter or thrive? Chances are the quality of your technology won't be the deciding factor.