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CRM
September 30, 2011
Leonard Klie |
U.S. SMB SaaS CRM Market Set to Triple by 2015 Rapid-growth in the SaaS CRM market is paving the way for social CRM adoption.   |
CRM
August 2010
Lauren McKay |
On the Scene: Sage Insights '10 -- Sage Succumbs to Cloud Computing One of the last vendors to dive into on-demand, Sage partners with Amazon.com for SalesLogix Cloud. |
CRM
November 2009
J. David Lashar |
The Partner-Proliferation Problem An on-demand CRM platform involves a partner-selection process as well. |
CRM
October 2013
Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
CRM
July 13, 2012
James Wong |
Change Is the Name of the Game How current technology trends are affecting CRM. |
CRM
August 1, 2009
J. David Lashar |
Servicing Software-as-a-Service Trade-Offs, Part 2 - The Technology Side: "The end of software" doesn't mean the end of software headaches. |
CRM
August 2011 |
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. |
IndustryWeek
September 1, 2007
Brad Kenney |
A Sampling Of SaaS Hosted software offerings are taking root across the manufacturing business model. |
CRM
December 2005
Jim Dickie |
What's Hot, What's Not, and What's Next At year end we evaluate the impact of Software as a Service (SaaS), Siebel, and knowledge sharing and analytics. |
CRM
March 2012
Jim Dickie |
Are the CRM Wars Really Over? Existing CRM users would be well advised to test the waters to see if something that would work better for them exists. |
CRM
April 2008
Jim Dickie |
The Poker Dynamics of CRM Today's companies are finding a full house of technology options. |
InternetNews
December 20, 2006
Michael Hickins |
The Year of SaaSing Dangerously? This was the year that SaaS finally broke out of the small business-oriented, CRM silo to become a true force in the enterprise application space. |
CRM
October 1, 2005
David Myron |
Back to Double-Digit Growth There will likely come a time when not one, but all CRM application vendors in the large enterprise category offer a hosted solution. |
CRM
August 2012
David Myron |
Where Are CRM Investments Going? The CRM industry is continuing its climb. Various factors are contributing to this growth, such as investments in social, mobile, and analytical applications. The biggest investments, however, are still in software as a service. |
CRM
May 2012
Kelly Liyakasa |
Greater CRM Adoption Predicted A surge in cloud-based and multichannel customer interaction contributes to the uptick, but obstacles remain. |
CIO
March 1, 2007
John Edwards |
SaaS Appeal Where does software as a service most help midsize enterprises today? Think key business functions like accounting and CRM. For CIOs with lean staffs, the advantages of SaaS add up. |
CRM
June 2, 2011
Brittany Farb |
SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch. |
InternetNews
February 20, 2009
Richard Adhikari |
Can Oracle's CRM Moves Make Waves? The tough economy and the lure of big bucks may be behind push into on-demand CRM. Is Salesforce.com feeling the pressure? |
InternetNews
July 23, 2010 |
Enterprise SaaS Surges in 2010: Gartner Businesses are poised to spend more than $8.5 billion this year on cloud and hosted solutions. |
CRM
July 18, 2005
Colin Beasty |
SMBs Are Upping Tech Spending Technology developments are enticing SMBs to invest more in CRM and ERP applications. |
InternetNews
August 21, 2006
Michael Hickins |
Study: SaaS Adoption Accelerating A new study from Aberdeen Group shows that companies of all sizes have begun adopting SaaS in order to get solutions implemented more quickly, achieve faster ROI and lower their IT costs. |
CRM
September 2011
Brittany Farb |
Cloud Expected to Keep Rising SaaS revenue will surpass $21 billion by 2015 |
InternetNews
December 4, 2007
Larry Barrett |
Just In Time: SAP Delivers CRM 2007 SAP rolls out its latest CRM suite, featuring Web 2.0 technologies for the enterprise. |
CRM
August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
InternetNews
August 17, 2010 |
Wall Street Hopes Salesforce Stays Hot The on-demand CRM and business applications provider is trading at a rarefied price and, thus far, its sales and earnings have justified the lofty valuation. |
CRM
April 1, 2007 |
destinationCRM Dashboard Enterprise CRM Is Three Sheets to the Wind... Sage Unveils a New Taste of CRM... VoIP Has Too Much Variation for SMBs... Verint: Can I Get a Witness?... etc. |
InternetNews
December 31, 2008
Richard Adhikari |
Social Networks Among Trends in CRM for 2009 Customer relationship management projects in 2009 will be all about business value, and that includes adding social networks to the mix. |
CRM
May 1, 2008
J. David Lashar |
The Hidden Cost of SaaS Software-as-a-service fulfills its value proposition -- sometimes. |
CRM
October 2012
David Myron |
A Look at Oracle's New Direction Some industry experts are impressed with what they're seeing so far. "Their Fusion strategy has some real advantages," says Eric Pozel, president of consultancy CRM Northwest. "They've got the ability to market to any CRM scenario, whatever your industry, B2C, B2B, or a combination of both." |
CRM
September 1, 2009
David Myron |
CRM Bucks the Downward Financial Trend The CRM industry grew 12.5 percent in 2008, to $9.15 billion. |
CRM
August 2012 |
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. |
CRM
May 1, 2007 |
destinationCRM Dashboard SaaS Is a Four-Letter Word for SMBs... Siebel Continues to Fly Solo as a Leader... Virtual Customer Contact... etc. |
CRM
February 1, 2008
J. David Lashar |
Are You Ready for SaaS? Are you ready for SaaS? Here's a look at functionality, data conversions, and systems integration. |
CRM
August 13, 2010
Umberto Milletti |
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind. |
CRM
July 2010
Joshua Weinberger |
CRM: Then and Now Over the last 15 years, CRM projects and plans may have changed dramatically, but the overarching goal of improving the customer relationship has remained a straight shot. |
CRM
July 2, 2010
Juan Martinez |
CDC Pivotal Now Offers Social and Small Business CRM Capabilities CDC Software climbs out of the shadows with two important product releases. |
InternetNews
March 29, 2011 |
40 Percent of Small Businesses to Move to Cloud Survey shows growth in cloud apps and services among small and medium businesses. |
InternetNews
April 3, 2009
Andy Patrizio |
NetSuite Builds a Bridge to Salesforce.com NetSuite has announced new integration functionality between its enterprise resource planning and financials software and Salesforce.com customer relationship management on-demand software. |
InternetNews
July 5, 2005
Jim Wagner |
Microsoft Previews Upcoming CRM Customer relationship management package has a simple user experience based on Microsoft Office. The package is fast, customizable, and has a low cost. |
CRM
October 2010
Lauren McKay |
A Healthy Dose of User Adoption UnitedHealthcare overhauls its CRM program to embrace an on-demand solution that users will actually use. |
CRM
January 1, 2008
Joshua Weinberger |
CRM Market Set to Double Recent studies predict the global CRM market will double within six years, and suggest explosive growth in CRM adoption across every segment - especially on-demand CRM. |
CRM
August 2011
David Myron |
CRM Recovers with Low-Cost Options Being agile in today's competitive market enables organizations to better respond to customers' changing needs. |
CRM
July 2010
Lauren McKay |
CRM Is No Longer a Four-Letter Word Things started to change, however, with the emergence of software-as-a-service and on-demand offerings; mobile computing; and the application of data and business intelligence and analytics. |
InternetNews
February 20, 2009
Richard Adhikari |
Gartner Warns on SaaS's Hidden Costs Think SaaS is cheap and quick to deploy? One analyst says that might not be the case. |
InternetNews
August 2, 2010 |
SAP Delivers Business ByDesign Update After months of delays, SAP finally rolls out its refreshed SaaS suite for enterprise and SMB customers looking for on-demand ERP and CRM apps. |
CRM
December 1, 2006 |
The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. |
CRM
July 2013
Leonard Klie |
SMB Mobile Adoption Is on a Fast Track Sixty-eight percent will increase mobile spending in the next year. |
InternetNews
July 11, 2006
Andy Patrizio |
Microsoft Dynamics CRM Becomes a Service Microsoft has to gives its customer relationship management software an upgrade that will make it viable as a service. |
CRM
November 6, 2012
Leonard Klie |
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. |
CRM
July 14, 2015
Javier Peralta |
Choose the Right CRM Solution for Your Small Business Mobility, flexibility, and automation will help you get the most out of your system. |
