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InternetNews March 30, 2006 Michael Hickins	On-Demand Value of The Supply Chain The use of software-as-a-service for supply chain management is gaining traction, and early adopters are reaping the rewards of faster implementation times, quicker returns on investment and lower costs.
CRM May 1, 2008 J. David Lashar	The Hidden Cost of SaaS Software-as-a-service fulfills its value proposition -- sometimes.
InternetNews December 20, 2006 Michael Hickins	The Year of SaaSing Dangerously? This was the year that SaaS finally broke out of the small business-oriented, CRM silo to become a true force in the enterprise application space.
InternetNews August 25, 2006 Michael Hickins	Software Vendors Jumping on SaaS Wagon Traditional vendors may no longer be willing to cede the on-demand space to their pure-play rivals.
CRM February 1, 2008 J. David Lashar	Are You Ready for SaaS? Are you ready for SaaS? Here's a look at functionality, data conversions, and systems integration.
InternetNews April 11, 2006 Michael Hickins	The Power in the Cloud The question is not if, but when and where software-as-a-service will replace on-premise as the dominant application software model.
CRM September 2011 Brittany Farb	Cloud Expected to Keep Rising SaaS revenue will surpass $21 billion by 2015
IndustryWeek September 1, 2007 Brad Kenney	A Sampling Of SaaS Hosted software offerings are taking root across the manufacturing business model.
InternetNews October 11, 2010	SaaS Deals Lack Full Adoption? Survey indicates a decline in the number of companies using SaaS for critical applications.
InternetNews February 20, 2009 Richard Adhikari	Gartner Warns on SaaS's Hidden Costs Think SaaS is cheap and quick to deploy? One analyst says that might not be the case.
CRM September 30, 2011 Leonard Klie	U.S. SMB SaaS CRM Market Set to Triple by 2015 Rapid-growth in the SaaS CRM market is paving the way for social CRM adoption.
InternetNews May 5, 2006 Michael Hickins	SaaS Players Jostle For Position Salesforce.com, Jamcracker, and others jockey to define and dominate the SaaS 2.0 ecosystem.
InternetNews December 31, 2008 Richard Adhikari	Social Networks Among Trends in CRM for 2009 Customer relationship management projects in 2009 will be all about business value, and that includes adding social networks to the mix.
CRM November 2009 J. David Lashar	The Partner-Proliferation Problem An on-demand CRM platform involves a partner-selection process as well.
CRM December 2011 Leonard Klie	SMB Hosted CRM Market Set to Triple by 2015 Rapid growth in the SaaS CRM market is paving the way for Social CRM adoption, according to new research from AMI-Partners.
InternetNews March 6, 2007 Michael Hickins	Vendors Missing The SaaS Wave Customers have embraced software-as-a-service so quickly that traditional vendors have been left grasping at air, but they still have time to catch up.
InternetNews June 1, 2006 Michael Hickins	Bonus Your Way to a Retention Strategy On-demand software vendors evangelize their business model for investors, but say they no longer have to convince their customers.
InternetNews March 9, 2007 Michael Hickins	Unexpected Salesforce Shutdown Hurts Partners Salesforce.com partners had some explaining to do as a result of some inconvenient maintenance issues.
InternetNews March 27, 2009 Alex Goldman	IDC Eyes SaaS Opportunities SaaS has definitely established itself in niche areas, but IDC explains why it has much broader potential.
InternetNews July 8, 2009 Alex Goldman	Gartner: Many Users Dissatisfied With SaaS While many are touting SaaS as the solution to enterprise software issues, a new report sounds a note of caution.
CRM August 1, 2009 J. David Lashar	Servicing Software-as-a-Service Trade-Offs, Part 2 - The Technology Side: "The end of software" doesn't mean the end of software headaches.
CRM January 1, 2008 Joshua Weinberger	CRM Market Set to Double Recent studies predict the global CRM market will double within six years, and suggest explosive growth in CRM adoption across every segment - especially on-demand CRM.
IndustryWeek September 1, 2007 Brad Kenney	Life Beyond CRM: SaaS Grows Up On-demand software expands in function and application across the enterprise.
Wall Street & Technology April 14, 2006	SaaS Model Proving Versatility The second-largest market for SaaS models is governance, risk and compliance management, which has become a permanent element of the financial services industry.
InternetNews February 20, 2009 Richard Adhikari	Can Oracle's CRM Moves Make Waves? The tough economy and the lure of big bucks may be behind push into on-demand CRM. Is Salesforce.com feeling the pressure?
CRM August 2012 David Myron	Where Are CRM Investments Going? The CRM industry is continuing its climb. Various factors are contributing to this growth, such as investments in social, mobile, and analytical applications. The biggest investments, however, are still in software as a service.
InternetNews October 6, 2006 Clint Boulton	Gartner to Discuss SaaS Explosion at Show Software-as-a-service will catch 25 percent of the total software market by 2011, Gartner says.
CIO February 4, 2011 Chris Kanaracus	Forrester: SaaS Won't Succeed with Some Apps Given all the hype SaaS has garnered, you might be inclined to think every category of software will be delivered predominantly from the cloud at some point. Not so, says a new Forrester Research report.
CRM May 1, 2007	destinationCRM Dashboard SaaS Is a Four-Letter Word for SMBs... Siebel Continues to Fly Solo as a Leader... Virtual Customer Contact... etc.
CIO March 1, 2007 John Edwards	SaaS Appeal Where does software as a service most help midsize enterprises today? Think key business functions like accounting and CRM. For CIOs with lean staffs, the advantages of SaaS add up.
CRM April 2008 Jim Dickie	The Poker Dynamics of CRM Today's companies are finding a full house of technology options.
CRM May 2012 Kelly Liyakasa	Greater CRM Adoption Predicted A surge in cloud-based and multichannel customer interaction contributes to the uptick, but obstacles remain.
The Motley Fool July 6, 2006 John Finneran	SaaS: The Last Software Stunt The rise of software as a service ("SaaS") is inevitable -- but it's also reshaping the investment character of the software, services, and hardware sectors.
InternetNews May 1, 2006 Michael Hickins	Microsoft Plays The Room Microsoft was panned on Wall Street, but its announcement today of the availability of Hosted for Applications Version 1 was all about pleasing Main Street.
CRM April 2010 J. David Lashar	Customer Service Gets SaaSy The contact center can finally benefit from software-as-a-service.
InternetNews September 17, 2010	Appirio CloudWorks Targets SaaS Interoperability New offering from enterprise service provider Appirio aims to break down "SaaS silos" to enable businesses to switch from one cloud provider to another at minimal cost.
InternetNews March 15, 2007 Andy Patrizio	Ballmer Pushes The Dynamic in SaaS First promised last year, Dynamics CRM as a service looks and behaves just like the on-premises version.
InternetNews March 10, 2009 Alex Goldman	Oracle Sourcing Goes SaaS Oracle continues its adoption of the on-demand model.
InternetNews September 26, 2006 Andy Patrizio	Get Ready For SaaS 2.0 What will the next generation of software-as-a-service look like?
CIO October 29, 2008 C.G. Lynch	What SaaS Means to the Future of the IT Department As software-as-a-service offerings expand, IT jobs will change. Here's what the shift may mean to IT departments.
CIO January 22, 2009 Thomas Wailgum	GE CIO Gets His Head in the Cloud for New SaaS Supply Chain App Think a SaaS application can't handle GE's massive supply chain needs, including how to manage $55 billion in spending with suppliers? GE's CIO has already proven you wrong. One more thing: He's liking Google Docs, too.
InternetNews August 11, 2006 Michael Hickins	Employease Customizes Software-as-a-Service Employease is rolling out a new customizable user interface that is "tearing down another myth about SaaS."
InternetNews August 2, 2010	SAP Delivers Business ByDesign Update After months of delays, SAP finally rolls out its refreshed SaaS suite for enterprise and SMB customers looking for on-demand ERP and CRM apps.
CRM May 3, 2004 Jason Compton	CRM Gets Real No longer pie in the sky, CRM is settling into down-to-earth successes.
CRM February 1, 2008 Ryan Davis	Market Focus: Professional Services -- Consultants Adapt to Changing CRM Landscape On-demand CRM remains an ongoing challenge, but social networking promises to be the real wild card.
CRM March 1, 2008 Marshall Lager	SaaS X.0? The next wave of on-demand computing may just be another trendy "2.0" label.
CRM October 1, 2006 Jessica Sebor	Unicorns, Yetis, and SaaS Dangers Once industry leaders get past their own fears of software as a service, adoption will grow more rapidly than it already has.
InternetNews January 9, 2008 Larry Barrett	Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year.
InternetNews November 1, 2007 Larry Barrett	Verio Jumps On SaaS Bandwagon Verio this week launched what it's calling its Business Solutions suite, a fairly basic package of on-demand business applications geared for the small- and mid-sized business crowd.
Pharmaceutical Executive September 1, 2008 Matt Wallach	The Salesforce Software Shift To remain competitive, pharmaceutical companies need a more cost-efficient, consumer-type sales and marketing model that includes multiple avenues for customer interaction. The smart way to CRM is through SaaS.