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CRM
August 2010
William Band
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. mark for My Articles similar articles
CRM
October 1, 2007
Coreen Bailor
Oracle's Name Game The latest Siebel CRM On Demand highlights the software giant's interest in the on-demand market and underscores the strength of the Siebel name. mark for My Articles similar articles
CRM
December 2011
Leonard Klie
SMB Hosted CRM Market Set to Triple by 2015 Rapid growth in the SaaS CRM market is paving the way for Social CRM adoption, according to new research from AMI-Partners. mark for My Articles similar articles
CRM
June 2, 2011
Brittany Farb
SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch. mark for My Articles similar articles
CRM
October 2006
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc. mark for My Articles similar articles
CRM
October 2007
Jim Dickie
Analyzing the Sales Process We often find that CRM systems give sales managers numbers when what they really want is insight. Is CRM finally ready to demystify sales management? mark for My Articles similar articles
CRM
September 30, 2011
Leonard Klie
U.S. SMB SaaS CRM Market Set to Triple by 2015 Rapid-growth in the SaaS CRM market is paving the way for social CRM adoption. mark for My Articles similar articles
CRM
August 2012
David Myron
Where Are CRM Investments Going? The CRM industry is continuing its climb. Various factors are contributing to this growth, such as investments in social, mobile, and analytical applications. The biggest investments, however, are still in software as a service. mark for My Articles similar articles
CRM
September 2007
The 2007 Market Awards: Midmarket Suite CRM The landscape among midmarket suite vendors is loaded with firms vying for increasingly limited technology-budget dollars. mark for My Articles similar articles
CRM
October 2005
Bailor et al.
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. mark for My Articles similar articles
CRM
June 2005
Jim Dickie
A Little Help From Your Friends A new crop of CRM services firms help solve data-related frustrations. mark for My Articles similar articles
CRM
April 2008
Jim Dickie
The Poker Dynamics of CRM Today's companies are finding a full house of technology options. mark for My Articles similar articles
CRM
August 2012
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. mark for My Articles similar articles
CRM
August 2011
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. mark for My Articles similar articles
CRM
October 2013
Barton Goldenberg
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. mark for My Articles similar articles
CRM
July 2010
Lauren McKay
CRM Is No Longer a Four-Letter Word Things started to change, however, with the emergence of software-as-a-service and on-demand offerings; mobile computing; and the application of data and business intelligence and analytics. mark for My Articles similar articles
InternetNews
September 12, 2005
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. mark for My Articles similar articles
CRM
December 2005
Marshall Lager
The Year in (P)review Looking back, and to the future: CRM trends and events to watch: Would you like fries with your subsidiary?... And Oracle acquired everybody else... We're not going to say "On-demand is in demand" again, but... Information, please... mark for My Articles similar articles
CRM
June 30, 2010
Lauren McKay
7 Surf Atop the Forrester Wave of CRM Suites for Large Organizations For large organizations, there are myriad product choices in the CRM suite arena to choose from, 18 of which Bill Band sifts through in his annual "Forrester Wave: CRM Suites for Large Organizations" report. mark for My Articles similar articles
CRM
March 2012
Jim Dickie
Are the CRM Wars Really Over? Existing CRM users would be well advised to test the waters to see if something that would work better for them exists. mark for My Articles similar articles
CRM
November 2009
J. David Lashar
The Partner-Proliferation Problem An on-demand CRM platform involves a partner-selection process as well. mark for My Articles similar articles
CRM
August 2010
David Myron
Social CRM Gains Social Acceptance The emerging tools and technologies have already influenced the outcome of this year's CRM Market Awards. mark for My Articles similar articles
CRM
October 1, 2005
David Myron
Back to Double-Digit Growth There will likely come a time when not one, but all CRM application vendors in the large enterprise category offer a hosted solution. mark for My Articles similar articles
InternetNews
September 13, 2005
Jim Wagner
Oracle + Siebel = CRM Consolidation Oracle's $5.85 billion acquisition bid of Siebel Systems stirs another debate over best-of-breed vs. integrated suite in software deployment. mark for My Articles similar articles
Inc.
January 2007
Michael Fitzgerald
CRM Made Simple New software to supercharge your sales. mark for My Articles similar articles
CRM
June 30, 2010
Lauren McKay
7 Named Leaders in Forrester Wave of CRM Suites for Midsize Organizations The Forrester Wave: CRM Suites for Midsized Organizations '10: In his annual evaluation, analyst Bill Band identifies the top-performing options for midmarket CRM. mark for My Articles similar articles
CRM
January 2012
Donna Fluss
Redefining CRM It's time to say good-bye to the old definition of CRM -- it is no longer viable as a leading business or even systems strategy. mark for My Articles similar articles
InternetNews
October 5, 2004
Michael Singer
Siebel Colors Its CRM Blue Siebel Systems partners with IBM and others to build its Customer Relationship Management and Business Intelligence businesses. mark for My Articles similar articles
CRM
July 2010
Joshua Weinberger
CRM: Then and Now Over the last 15 years, CRM projects and plans may have changed dramatically, but the overarching goal of improving the customer relationship has remained a straight shot. mark for My Articles similar articles
InternetNews
January 20, 2004
Jim Wagner
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service. mark for My Articles similar articles
CRM
December 1, 2006
The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. mark for My Articles similar articles
CRM
December 1, 2005
Coreen Bailor
Oracle's Quest for Siebel: Where Does NetSuite Stand? Commoditized technology puts the on-demand player in a fairly strong position. mark for My Articles similar articles
CRM
January 2006
Barton Goldenberg
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. mark for My Articles similar articles
CRM
August 2013
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. mark for My Articles similar articles
CRM
May 1, 2006
destinationCRM Dashboard It's Siebel in the Service and Support Leader Corner... CRM Will Sustain Its Uptake... SAS Buys a Build Out in the MRM Market... Decisions, Not Data, Drive CRM Improvements... Siebel and SAP Dominate Western European CRM... etc. mark for My Articles similar articles
CRM
May 2004
Emmy Favilla
Who's Who in CRM The full Who's Who in CRM list, including Oracle's CEO Larry Ellison. mark for My Articles similar articles
CRM
November 1, 2005
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. mark for My Articles similar articles
CRM
September 1, 2009
David Myron
CRM Bucks the Downward Financial Trend The CRM industry grew 12.5 percent in 2008, to $9.15 billion. mark for My Articles similar articles
CRM
October 2010
Lauren McKay
A Healthy Dose of User Adoption UnitedHealthcare overhauls its CRM program to embrace an on-demand solution that users will actually use. mark for My Articles similar articles
InternetNews
December 22, 2005
Jim Wagner
Green Light For Siebel-Oracle Merger The European Commission said a merged Oracle/Siebel offering wouldn't impede effective competition in its member countries and gave the purchase its blessing today. mark for My Articles similar articles
InternetNews
July 19, 2005
David Needle
Siebel Scores High CRM Marks Forrester Research recognizes Siebel Systems' performance in the CRM market despite a tough year in other areas. mark for My Articles similar articles
CRM
May 1, 2003
Jim Dickie
Is Less Better Than More? Small CRM implementations are often more successful than large ones. mark for My Articles similar articles
CRM
December 2003
Martin Schneider
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. mark for My Articles similar articles
CRM
July 1, 2004
Ginger Conlon
CRM: Alive and Kicking Instead of complaining about the confusion with CRM, we should educate people interested in implementing CRM--the strategy--in their companies. mark for My Articles similar articles
CRM
September 1, 2009
The 2009 Market Leaders - Enterprise Suite CRM Here are the top five rated companies in the enterprise suite CRM market. mark for My Articles similar articles
InternetNews
October 17, 2005
Colin C. Haley
Siebel CEO: No Slowing Down Despite the pending merger with Oracle, George Shaheen says Siebel Systems continues to innovate. mark for My Articles similar articles
CRM
September 1, 2009
Lauren McKay
The 2009 Influential Leaders - The Fast Follower Anthony Lye's vision for empowering enterprise employees with tools popularized on the consumer Web has dictated Oracle's social CRM roadmap. mark for My Articles similar articles
InternetNews
April 17, 2007
Michael Hickins
Oracle: On-demand is Now 'on The Grid' Oracle said version 14 of Siebel CRM On Demand is now 'a real player on the market.' mark for My Articles similar articles
InternetNews
February 20, 2009
Richard Adhikari
Can Oracle's CRM Moves Make Waves? The tough economy and the lure of big bucks may be behind push into on-demand CRM. Is Salesforce.com feeling the pressure? mark for My Articles similar articles
CRM
October 2012
Leonard Klie
Oracle's Latest Branding Initiative Central to its CRM strategy is the company's Customer Experience (CX) Suite. mark for My Articles similar articles