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PHONE+
December 22, 2009 |
What Was the Most Significant Development in Communications Technology in the Last Decade? Fiber optics, graphical interfaces, and the rapid adoption of IP are only a few significant developments in communications technology.   |
PHONE+
December 22, 2009 |
How Will the Competitive Communications Environment Be Transformed in the Next 10 Years? Changes in technology will dramatically transform the competitive environment. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development -- Positive or Negative -- in the Competitive Landscape in the Last Decade? Telecom executives weigh in on good and bad developments among telecom providers. |
PHONE+
December 30, 2009
Khali Henderson |
What Products Can Agents Sell? This article is a summary of the services agents can offer to their clients. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
| PHONE+ |
In Your Opinion The results of polls regarding the channel's views on the economy, products, opportunities and challenges. |
| PHONE+ |
Roundtable: State of the Industry PHONE+ invited three of the industry's leading executives to share their perspectives on the opportunities and/or challenges for the communications industry. |
PHONE+
April 1, 2010
Peter Thornycroft |
Moving Communications Into the Cloud Cloud computing already has solid momentum, so CIOs should be preparing the necessary adjustments to their business models. |
eCFO
June 2001
Anthony Sibillin |
Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand... |
PHONE+
Doug Allen |
Are Carriers Contenders for the Cloud Services Channel? Take a look at several carrier's basic cloud service offerings and market strategy, as well as their thoughts on the channel. |
PC Magazine
June 22, 2004
Charlotte Wolter |
VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses. |
PHONE+
December 30, 2009
Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
PHONE+
Charlene O'Hanlon |
Hosted PBX Aids Channel Business Transformation Agents and VARs looking for a way to expand their businesses without having to invest a lot in education and infrastructure may find easy money in managed PBX services. |
CRM
September 2012
Leonard Klie |
HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space. |
IEEE Spectrum
March 2005
Steven Cherry |
Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs. |
PHONE+
Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
Home Toys
February 2004
Wayne Caswell |
Internet Telephony It's coming to a cable network near you |
InternetNews
September 20, 2005
Colin C. Haley |
'A Dinosaur's Perspective' on VoIP BellSouth's CTO says VoIP is an opportunity not a threat. |
IEEE Spectrum
January 2011
James Middleton |
Voice Over IP: Setting Phone Service Free How Ma Bell's cash cow became a free software app |
Bank Systems & Technology
October 6, 2006
Peggy Bresnick Kendler |
Converged Communications Traditionally touted for their cost savings and enhanced functionality, VOIP and IP telephony now are helping banks to improve resource management, business continuity, customer service and overall performance. |
PHONE+
September 21, 2009
Cara Sievers |
Seven Keys to the MPLS Kingdom The rise of cloud computing and virtualization is just one reason MPLS-enabled solutions are beginning to stir up more buzz. |
InternetNews
April 30, 2004
Colin C. Haley |
Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network. |
InternetNews
February 1, 2005
Jim Wagner |
IP Fueling Strong Telco Comeback Companies switching private telephone networks to converged technologies are key drivers of renewed growth in telecom spending, according to the TIA's annual outlook. |
PHONE+
June 16, 2009
Khali Henderson |
Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP. |
PHONE+
Charlene O'Hanlon |
Partners' Best Bets for Cloud Services Channel partners looking to get into cloud services can hedge their bets on four technologies sure to sell. |
InternetNews
February 27, 2007
Erin Joyce |
Siemens Claims Unmatched WiFi/Cellular Roaming Siemens wants a bigger piece of the fixed mobile convergence action. |
PHONE+
Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
PC Magazine
September 16, 2003 |
Networking: What's Next Innovative standards, technologies, strategies, and products will push networking -- for the home as well as the enterprise -- forward. Here's a look at the changes in store. |
T.H.E. Journal
December 2005
Jacob Milner |
VoIP to the Rescue Faced with the challenges hampering school communications nationwide, three districts forge into the 21st century with Web-based telephony. |
CIO
February 1, 2003
Fred Hapgood |
Net Talk Gets Real It is widely accepted that sooner or later VoIP will sweep the board, offering simpler management, lower costs and voice-application integration. However, at least for the moment, old-fashioned switched connection telephony is pretty good at its core mission. |
Bank Systems & Technology
October 30, 2007
Maria Bruno-Britz |
Telecom Technology Factors Into Banks' Competitive Strategies Banks are thinking more strategically about their telecom deployments. |
PHONE+
January 6, 2010
Tara Seals |
Hosted VoIP Becoming a Player ... Now Unified communications and convergence have been predicted to change the voice game for years now, and changes now surfacing could make 2010 the year that actually happens. |
InternetNews
January 2, 2004
Erin Joyce |
Q&A: Gopi Gopinath, President, Equant The president of the data networking company's products division talks about who's sitting on the fence about VoIP, and who isn't. |
PC Magazine
October 12, 2005
Oliver Kaven |
VoIP Gets Down to Small Business IP-based phone systems for businesses are expected to surpass traditional phone systems this year... Avaya IP Office 406 V2... ShoreTel telephony platform... Switchvox PBX... 3Com NBX V3000... Analog Telephony Adapter (ATA)... |
T.H.E. Journal
March 2005
Dan Young |
VoIP in a Campus Environment VoIP telephony increases efficiency and lowers costs for businesses. It is also a recruiting tool in higher education. |
Insurance & Technology
June 14, 2005
Anthony O'Donnell |
VoIP - Key to Convergence VoIP is a key milestone in the next generation of network technology in the insurance industry. |
PHONE+
July 27, 2009
Khali Henderson |
Making the Case for Carrier Ethernet If you are an agent looking for a bright spot in the gloomy U.S. economy, you might just find it in Carrier Ethernet. |
PHONE+
December 2, 2009
Tem Wu |
Why Wait To Add WiMAX? The opportunity for WiMAX will soon be growing at a rate that telecom agents will be struggling to keep up with. |
CIO
September 15, 2005
Susannah Patton |
Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web. |
Insurance & Technology
April 5, 2006
Maria Woehr |
Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP. |
HBS Working Knowledge
September 26, 2005
Kevin Werbach |
Dialing in the VoIP Strategic Advantage Since VoIP turns voice into Internet-friendly data packets, it can -- and will -- replace the rigid, packaged phone services that most companies still use. Deployment may be incremental, but companies should be thinking about where VoIP could take them. |
Wall Street & Technology
June 22, 2004
Jim Middlemiss |
Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors. |
CIO
September 15, 2001
Fred Hapgood |
Call of the Internet Voice over IP technology may finally get off hold... |
Insurance & Technology
May 18, 2004
Julie Gallagher |
Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential. |
InternetNews
February 16, 2006
Ed Sutherland |
Report: U.S. Telecom Enjoys Wireless Lift After taking a nosedive in recent years, telecom spending enjoyed a 9 percent boost in 2005. |
CFO
October 1, 2007
Elaine Appleton Grant |
Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match. |
| PHONE+ |
A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose. |
CIO
March 15, 2006
Thomas Wailgum |
Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way. |
CAUSE/EFFECT
Vol 22 Num 2 1999
Jim Williams |
The Case for Plain Old Internet Telephony ...Internet telephony as we know it today may have appeal only to small niche markets, but the Internet may change all that... |
