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| PHONE+ |
From One Partner to Another Business tips from PHONE+ readers.   |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
PHONE+
December 22, 2009 |
How Will Communications Technology Be Transformed in the Next 10 Years? Video integration, increased mobility with wireless networks, and cloud computing are a few advancements to look for in the near future. |
PHONE+
January 6, 2010
Tara Seals |
Hosted VoIP Becoming a Player ... Now Unified communications and convergence have been predicted to change the voice game for years now, and changes now surfacing could make 2010 the year that actually happens. |
PHONE+
Charlene O'Hanlon |
Partners' Best Bets for Cloud Services Channel partners looking to get into cloud services can hedge their bets on four technologies sure to sell. |
| PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
PHONE+
December 30, 2009
Khali Henderson |
What Products Can Agents Sell? This article is a summary of the services agents can offer to their clients. |
PHONE+
Doug Allen |
Are Carriers Contenders for the Cloud Services Channel? Take a look at several carrier's basic cloud service offerings and market strategy, as well as their thoughts on the channel. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development -- Positive or Negative -- in the Competitive Landscape in the Last Decade? Telecom executives weigh in on good and bad developments among telecom providers. |
| PHONE+ |
PHONE+ Asks: Is Cloud Computing a Viable Opportunity for the Channel? Cloud computing is not a passing fad that will soon be gone. It is here to stay and many of the nation's major colocation companies are now offering cloud computing. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in Communications Technology in the Last Decade? Fiber optics, graphical interfaces, and the rapid adoption of IP are only a few significant developments in communications technology. |
PHONE+
December 28, 2009
Cara Sievers |
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. |
PHONE+
Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
PHONE+
March 10, 2010
Kelly M. Teal |
Rapidly Expanding Hosted IP Provides Opportunities The unified communications industry will claim $30 billion in market share by 2013. |
PHONE+
Jon Heaps |
Top 7 Targets for Hosted Contact Centers Identifying the right targets for hosted contact center solutions. |
PHONE+
February 4, 2010
Khali Henderson |
Up in the Air About Cloud Computing? This article discusses how channel partners can profit from companies utilizing cloud computing. |
PHONE+
March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
PHONE+
May 19, 2009
Cara Sievers |
Trading Gigabits for Kilowatt Hours What better time for agents to contemplate playing in the energy field as current and prospective customers reevaluate their utilities spend? |
PHONE+
November 13, 2009
Dan Vidal |
Growing a `Lifestyle' Business One very specific key challenge we telecom agents are facing is the pace we're moving at and the breadth of knowledge we need to maintain. |
PHONE+
May 19, 2009 |
Thinking Out of the Telecom Box To survive the recession, telecom agents need to take a long, hard look at their businesses. |
| PHONE+ |
A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose. |
PHONE+
December 7, 2009
Michael Murphy |
Get Your Head in the Cloud Cloud computing can can provide additional value to new and existing clients. |
PHONE+
June 16, 2009
Khali Henderson |
Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP. |
PHONE+
Doug Allen |
Q&A With Motorola Channel Chief Mark Kroh Motorola tapped Mark Kroh to become vice president of global channels for its Enterprise Mobility Solutions (EMS) division. In this interview, Kroh talks about his new role, his plans for the PartnerEmpower program, as well as other channel initiatives. |
PHONE+
April 1, 2010
Peter Thornycroft |
Moving Communications Into the Cloud Cloud computing already has solid momentum, so CIOs should be preparing the necessary adjustments to their business models. |
PHONE+
September 25, 2009
William Bumbernick |
Selling VoIP as a Disaster Recovery Solution Hosted VoIP improves telecommunications continuity and brings profit opportunity to channel partners. |
PHONE+
January 26, 2010 |
Ethical Dilemmas in the Channel, Part 2 Should agents share commissions with customers? |
PHONE+
Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
| PHONE+ |
Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. |
PHONE+
January 29, 2010
Khali Henderson |
On-Demand CRM for Telecom Agents Debuts After a year in beta testing, Qudex announced in fall 2009 a new on-demand CRM package just for telecom. The software as a service application was designed for customers, carriers and agents to manage telecom assets. |
Inc.
November 2008 |
Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you. |
InternetNews
September 24, 2010 |
IBM Experimenting With Cloud-Based UC Service IBM is weighing the pros and cons of expanding its Integrated Communications Services to include a cloud-based unified communications offering. |
PHONE+
July 21, 2009
Khali Henderson |
Hosted UC Catches Up to Hype Businesses of all sizes are embracing UC as a service. |
PHONE+
March 4, 2010 |
What Must Agents Have in Their Portfolios in 2010? In order to ensure a successful 2010, agencies should focus on application-driven solutions. |
InternetNews
June 15, 2009
Alex Goldman |
IBM's Cloud Computing Starts With Developers IBM's CloudBurst and Smart Business products recognize that today's businesses focus on developing and deploying software fast, cheaply, and with as few bugs as possible. |
PHONE+
December 30, 2009 |
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. |
PHONE+
September 23, 2009
Khali Henderson |
Desktops in the Clouds What do you get when you cross a virtual desktop and a cloud? A hosted virtual desktop. |
PHONE+
October 28, 2009
Trent & Troy McCracken |
How to Sell a TEM Solution Selling a TEM/TLM requires an agent to understand more than just the advantages of a new telecom service. |
PHONE+
January 19, 2010
Dany Bouchedid |
Is DR Pie in the Sky for Today's Clouds? Just how safe is the cloud computing? Can your data and mission-critical applications be trusted to the cloud? And can you trust the cloud to provide secure disaster recovery? |
Insurance & Technology
July 15, 2010
Anthony O'Donnell |
Survey: Value of the Cloud to Insurers Remains Nebulous While cloud computing's definition remains nebulous and concerns about security in the clouds persist, insurers ultimately will find the technology's ability to cost-efficiently scale up or down too hard to resist. |
PHONE+
December 30, 2009
Khali Henderson |
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. |
CIO
May 27, 2009
Jarina D'Auria, Kim S. Nash |
Early Cloud Adopters Ride Out Hype Cycle Pressure for flexibility, savings, and speed are driving up CIO interest in cloud computing. |
PHONE+
September 16, 2009
Lynn McCullough |
Agents Identify 7 Best Practices for Channel Managers Agents share their points of view on what can be done on a daily basis to ensure the best possible customer experience. |
InternetNews
February 5, 2004
Roy Mark |
Lawmaker Sees VoIP Classified as Telecom Carrier U.S. Rep. John Dingell says FCC is not 'sufficiently aware' of issues involving Internet-based telephone service. |
CIO
February 24, 2010
Jim Hietala |
Compliance Under a Cloud Cloud services buyers beware: vendors must address security regulations. |
The Motley Fool
July 17, 2009
Anders Bylund |
Get a Handle on the Cloud Learn the basics of cloud computing, and why investors like you need to think about it. You should look at how the companies in your portfolio use the cloud, because it's starting to look irresponsible not to take advantage of these great tools. |
Pharmaceutical Executive
May 1, 2011 |
The Cloud and Beyond Cloud computing is becoming the IT platform of choice for pharma, affecting nearly every aspect of business. |
CRM
January 2013
Leonard Klie |
Building an Impenetrable Cloud Companies concerned about data security have more hybrid (public and private) cloud computing options. |
InternetNews
July 23, 2010 |
Enterprise SaaS Surges in 2010: Gartner Businesses are poised to spend more than $8.5 billion this year on cloud and hosted solutions. |
