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PHONE+
April 13, 2010
Frank J. Ohlhorst |
Hosted PBX Providers Can Lead the Way to Profits The number of hosted PBX providers is growing exponentially, creating a threat to solution providers that sell and service traditional premise based IP PBX products.   |
PHONE+
December 28, 2009
Glenn Goldberg |
Aculab Helps PBX Central With TDM-IP Integration Aculab's software-based host media processing platform provides a flexible and reliable foundation for providers looking to expand their service offerings |
PHONE+
Charlene O'Hanlon |
Partners' Best Bets for Cloud Services Channel partners looking to get into cloud services can hedge their bets on four technologies sure to sell. |
| PHONE+ |
A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose. |
PC Magazine
June 22, 2004
Charlotte Wolter |
VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses. |
PHONE+
Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
PC World
September 26, 2007
Mark Sullivan |
How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you. |
PHONE+
July 21, 2009
Khali Henderson |
Hosted UC Catches Up to Hype Businesses of all sizes are embracing UC as a service. |
PHONE+
June 16, 2009
Khali Henderson |
Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP. |
Inc.
May 2008
Darren Dahl |
Clip Here and Save Big How to trim your IT budget without making sacrifices. |
PHONE+
September 23, 2009
Khali Henderson |
Desktops in the Clouds What do you get when you cross a virtual desktop and a cloud? A hosted virtual desktop. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
PHONE+
March 10, 2010
Kelly M. Teal |
Rapidly Expanding Hosted IP Provides Opportunities The unified communications industry will claim $30 billion in market share by 2013. |
PHONE+
January 6, 2010
Tara Seals |
Hosted VoIP Becoming a Player ... Now Unified communications and convergence have been predicted to change the voice game for years now, and changes now surfacing could make 2010 the year that actually happens. |
PHONE+
Jon Heaps |
Top 7 Targets for Hosted Contact Centers Identifying the right targets for hosted contact center solutions. |
PHONE+
Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
PC Magazine
September 4, 2007
Matthew D. Sarrel |
Virtual Phone Systems for Better Customer Service An inexpensive service lets SMBs look like mega-corporations. |
PHONE+
Doug Allen |
Are Carriers Contenders for the Cloud Services Channel? Take a look at several carrier's basic cloud service offerings and market strategy, as well as their thoughts on the channel. |
Inc.
November 2008 |
Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you. |
PHONE+
February 4, 2010
Khali Henderson |
Up in the Air About Cloud Computing? This article discusses how channel partners can profit from companies utilizing cloud computing. |
| PHONE+ |
Master Agents Gear Up Two leading master agencies have become VARs selling IP PBX solutions. |
| PHONE+ |
PHONE+ Asks: Is Cloud Computing a Viable Opportunity for the Channel? Cloud computing is not a passing fad that will soon be gone. It is here to stay and many of the nation's major colocation companies are now offering cloud computing. |
InternetNews
November 15, 2005
Colin C. Haley |
Small Business a Cisco Target Cisco's Linksys division unveils a new offering to deliver broadband, hosted business software and VoIP. |
PHONE+
April 1, 2010
Peter Thornycroft |
Moving Communications Into the Cloud Cloud computing already has solid momentum, so CIOs should be preparing the necessary adjustments to their business models. |
PC Magazine
September 13, 2006
Matthew D. Sarrel |
VoIP Sends the Message If you're opening a new office or looking to switch out your phone system, an IP PBX VoIP system could save you money. |
CRM
May 2012
Donna Fluss |
Making Sense of the Hosted Contact Center Infrastructure Market A 2012 buyers' guide. |
PHONE+
December 30, 2009
Khali Henderson |
What Products Can Agents Sell? This article is a summary of the services agents can offer to their clients. |
PHONE+
September 25, 2009
William Bumbernick |
Selling VoIP as a Disaster Recovery Solution Hosted VoIP improves telecommunications continuity and brings profit opportunity to channel partners. |
Insurance & Technology
October 29, 2003
Julie Gallagher |
Insurers Speak Up for VoIP Intrigued by the possibility of lower costs and greater flexibility, a number of insurance carriers are moving toward IP-enabling their traditional PBX systems. |
InternetNews
November 6, 2008
Rob Enderle |
Tech Future: Facing Change and Risk From Downturn Over the next year people will be incredibly willing to explore change to cut costs and perhaps preserve their jobs and companies. Here are some of the areas businesses are likely to consider which might otherwise be on the back burner. |
PC World
August 2001
Michael Desmond |
Enterprise Technology: IP Telephony Goes to Work Net-based phone systems are finally catching on for business use. Here's the good, the bad, and the future... |
PHONE+
May 21, 2009
Adam Myers |
BCDR Basics for Agents Recommending backup links in case of a network outage is a sound strategy, but if that's the extent of your business continuity/disaster recovery advice for business customers, you are missing critical solutions and revenue opportunities. |
PHONE+
April 20, 2009 |
PHONE+ ASKS: What's the Next Killer App for Agents? Communications for emergency management and remotely hosted IP PBXs are hot topics for telecommunications. |
InternetNews
March 10, 2011 |
Why do SMBs Love Virtual Offices? Survey details some of key reasons small-to-mid-size business owners, CEOs and sales managers regularly leverage virtual office capabilities. |
eCFO
June 2001
Anthony Sibillin |
Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand... |
InternetNews
August 23, 2005
Jim Wagner |
VoIP Equipment Now Trumps Traditional Lines In-Stat's research cites comfort level with VoIP and converging voice and data departments for the move from traditional telephone networks to digital. |
CRM
January 2016
Donna Fluss |
Cloud-Based Contact Centers: The Sky's the Limit The market is starting to soar thanks to flexibility, cost-effectiveness, and ever-increasing reliability |
CRM
September 2011
Donna Fluss |
Future of Contact Centers Clearly Lies in the Clouds Too compelling to ignore, the benefits include low startup costs and no capital investment |
PHONE+
December 30, 2009
Khali Henderson |
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. |
PHONE+
December 30, 2009 |
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. |
PHONE+
December 22, 2009 |
How Will Communications Technology Be Transformed in the Next 10 Years? Video integration, increased mobility with wireless networks, and cloud computing are a few advancements to look for in the near future. |
Entrepreneur
April 2004
Mike Hogan |
Got It Handled? If your business needs to take call handling to the next level, an IP telephony system could be the answer. |
PHONE+
April 14, 2009
Khali Henderson |
Video Is Calling for SMBs The time may have come for video conferencing for small and medium businesses. The key variables of affordability and quality finally have aligned. |
PC Magazine
October 12, 2005
Oliver Kaven |
VoIP Gets Down to Small Business IP-based phone systems for businesses are expected to surpass traditional phone systems this year... Avaya IP Office 406 V2... ShoreTel telephony platform... Switchvox PBX... 3Com NBX V3000... Analog Telephony Adapter (ATA)... |
InternetNews
September 7, 2005
Sean Michael Kerner |
IP PBX and Carrier VoIP Equipment Sales Continue to Climb IP PBX sales are up and Carrier VoIP Equipment sales have broken yet another record, according to stats from research firm Infonetics. |
PC Magazine
August 7, 2007
Gary Berline |
Small Biz Talks Big These PBX (private branch exchange) appliances link external phone service with your data network, making your small business look like a Fortune 500 operation. |
Entrepreneur
January 2005
Amanda C. Kooser |
Come Together Is it time to combine your voice and data networks? We've got the latest buzz on IP-PBX phone systems. |
Entrepreneur
October 2004
Mike Hogan |
Calling the Shots Is a VoIP telephone system in your company's future? Here's how to find out--without breaking the bank. |
PHONE+
April 29, 2009 |
Agent Model Suits Hosted IT Services Many vendors are finally warming up to the idea that delivering their functionality as a service is not such a bad idea. |
CRM
June 1, 2004
David Myron |
Hosting Hits Call Centers ASP and traditional CRM vendors alike are in a race to capture share of the hosted contact center market. |
