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PHONE+ December 22, 2009 |
How Will the Competitive Communications Environment Be Transformed in the Next 10 Years? Changes in technology will dramatically transform the competitive environment. |
PHONE+ December 30, 2009 Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
PHONE+ December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
PHONE+ October 23, 2009 Khali Henderson |
Q&A With Broadview Channel Chief Chris Eldredge Broadview Networks' new executive vice president of alternate channels and carrier sales discusses his plans for their indirect sales channel program. |
PHONE+ December 22, 2009 |
How Will Communications Technology Be Transformed in the Next 10 Years? Video integration, increased mobility with wireless networks, and cloud computing are a few advancements to look for in the near future. |
PHONE+ November 30, 2009 Drew Allgeier |
Collaborating Within the Channel When the going gets tough, the telecom and networking industries and their channel partners get collaborative. |
PHONE+ August 21, 2009 Khali Henderson |
Broadview Taps Agents for Nationwide VoIP Rollout Broadview Networks is taking its hosted VoIP service national with a fully managed IP MPLS backbone. |
InternetNews March 3, 2004 Drew Robb |
Making the Switch to VoIP Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration and enable a variety of new applications that improve collaboration and productivity. |
InternetNews January 24, 2005 Colin C. Haley |
Is Google Searching For VoIP? A UK newspaper said the search giant is considering a broadband telephony offering that will rival British Telecom's, but experts aren't so sure. |
PHONE+ Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
InternetNews January 12, 2004 Colin C. Haley |
Broadview: From 'Me Too' to 'Me First' Broadview Networks and other CLECs have competed with larger carriers by offering similar services at lower prices. But VoIP could let them get the jump this time. |
PHONE+ December 22, 2009 |
What Was the Most Significant Development -- Positive or Negative -- in the Competitive Landscape in the Last Decade? Telecom executives weigh in on good and bad developments among telecom providers. |
The Motley Fool October 18, 2004 Chris Mallon |
For Sale: Giant Phone Company With the asset write-offs complete, AT&T should start looking for a suitor. |
PHONE+ April 2, 2010 Kelly M. Teal |
What a Merged Covad, MegaPath Means for the Channel The merger of Covad Communications and MegaPath Inc. will benefit agents if, together, the companies continue putting resources toward the channel. |
Entrepreneur April 2002 Mike Hogan |
Broad Horizons For a while, it looked like the sun was setting on broadband. Now be prepared for the dawn of a new, improved marketplace, with more options for small business owners... |
Home Toys February 2004 Wayne Caswell |
Internet Telephony It's coming to a cable network near you |
InternetNews August 16, 2005 Tim Gray |
Cell Phones May Hold Key to VoIP New report predicts widespread use of cellular Wi-Fi. |
PHONE+ December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
IEEE Spectrum March 2005 Steven Cherry |
Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs. |
PHONE+ |
PHONE+ Names Top 50 Channel Programs A spotlight on the Top 50 Channel Programs for 2010. |
PHONE+ |
A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose. |
Entrepreneur November 2003 Mike Hogan |
In the Fast Lane Broadband providers are racing to get your business -- in the end, you're the real winner. |
PHONE+ December 30, 2009 Khali Henderson |
What Products Can Agents Sell? This article is a summary of the services agents can offer to their clients. |
InternetNews February 23, 2005 Roy Mark |
Are ISPs Blocking VoIP Calls? Internet telephony firms Vonage, Nuvio claim broadband providers who offer competing VoIP services are degrading call quality on purpose. |
The Motley Fool August 24, 2004 Alyce Lomax |
Is VoIP Ready to Come Home? Word that AT&T will offer CallVantage through Best Buy's 600-plus stores could do a lot toward making voice over Internet Protocol a common household item. |
InternetNews February 10, 2004 Colin Haley |
Covad is Off to the VoIP Parade With all the competition in the space, why does the broadband provider think it has an edge among SMBs? |
InternetNews February 1, 2005 Jim Wagner |
IP Fueling Strong Telco Comeback Companies switching private telephone networks to converged technologies are key drivers of renewed growth in telecom spending, according to the TIA's annual outlook. |
CIO April 15, 2006 Ben Worthen |
The Net Neutrality Debate: You Pay, You Play? The democracy of the Web may soon be a relic of the past, a change that may have costly implications for doing business on the Net. |
PHONE+ March 9, 2010 |
Cable Is CLECs' Biggest Enemy in Economic Recovery An upturn in the economy means cable operators will continue to stalk CLECs' and Tier 2 providers' small and medium business customers. |
IEEE Spectrum January 2011 James Middleton |
Voice Over IP: Setting Phone Service Free How Ma Bell's cash cow became a free software app |
InternetNews February 2, 2005 Colin C. Haley |
Cable VoIP Use Soars The number of cable IP telephony users soared to nearly 500,000 last year, according to new research. |
PHONE+ May 22, 2009 Cara Sievers |
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. |
InternetNews August 18, 2004 Erin Joyce |
Eyes on VoIP, Telcos Propose New Fees New toll fees for wireline phone calls reflect new telecom paradigms, including Voice over IP. |
InternetNews May 12, 2004 Roy Mark |
EarthLink: Telecom Reform Unnecessary Nation's third largest ISP tells Congress it should focus on enforcing current law, while broadband providers Verizon and Comcast argue for new ones. |
AskMen.com Al Samson |
VoIP: The New Telephone One of the most groundbreaking aspects of the Internet is the use of the infrastructure to speak on the telephone. This system is called Voice over Internet Protocol. |
PC Magazine June 22, 2004 Charlotte Wolter |
VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses. |
InternetNews January 6, 2005 Colin C. Haley |
AT&T Sends VoIP Home Its Staples partnership targets home office users, while its TI pact will produce compatible products. |
InternetNews March 3, 2005 Roy Mark |
FCC Slaps Fine on VoIP-blocking Telecom North Carolina company agrees to pay $15,000 and promises to drop port-blocking practices. |
Insurance & Technology June 14, 2005 Anthony O'Donnell |
VoIP - Key to Convergence VoIP is a key milestone in the next generation of network technology in the insurance industry. |
CRM September 2012 Leonard Klie |
HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space. |
PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
PHONE+ December 28, 2009 Cara Sievers |
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. |
PHONE+ December 29, 2009 Joe Corvaia |
Why QoS Matters to Hosted VoIP Sales Success A hosted VoIP solution can benefit businesses looking for lower costs, scalability, mobility and simplified administration. |
CIO March 15, 2006 Thomas Wailgum |
Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way. |
Global Services January 1, 2008 Todd Lefkowitz |
Answering Services Call Regardless of the IT infrastructure outsourcing option a customer organization chooses, one of the most important elements in the partnership is the communication on managing risk, optimally using technology and enhancing efficiency. |
PHONE+ April 26, 2010 Khali Henderson |
Like a Rock: Granite Grows on Solid Performance Granite Telecommunications just may be the largest CLEC you never heard of. |
Global Services April 29, 2007 Bob Johnson |
Obtaining the Best Telecom Contract Voice and data convergence technologies have become the accepted network service platforms. But, these new and maturing services may have not been available when the contract was first signed, and hence must be evaluated during contract re-negotiations. |
Global Services December 2, 2008 Paul Roehrig |
New Market Shifts Will Drive: Next Generation IT-Services Outsourcing Today's turbulent business environment can all but paralyze enterprise planning. IT faces this impact as much as any other business function, but the reality is that commerce must continue |
eCFO June 2001 Anthony Sibillin |
Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand... |
InternetNews July 22, 2004 Colin C. Haley |
Verizon Flies into VoIP Service VoiceWing takes the company to new heights in consumer VoIP market. |