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InternetNews April 30, 2004 Colin C. Haley	VoIP Testers Prepare for Upgrades Test equipment manufacturers will get a piece from the VoIP shift.
InternetNews January 2, 2004 Erin Joyce	Q&A: Gopi Gopinath, President, Equant The president of the data networking company's products division talks about who's sitting on the fence about VoIP, and who isn't.
Wall Street & Technology June 22, 2004 Jim Middlemiss	Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors.
CRM September 24, 2004 Coreen Bailor	VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid.
InternetNews September 21, 2004 Colin C. Haley	Ford in Major Shift to VoIP The auto giant plans to switch 50,000 employees to the technology at more than 110 facilities.
eCFO June 2001 Anthony Sibillin	Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand...
Bank Systems & Technology October 6, 2006 Peggy Bresnick Kendler	Converged Communications Traditionally touted for their cost savings and enhanced functionality, VOIP and IP telephony now are helping banks to improve resource management, business continuity, customer service and overall performance.
PC World September 26, 2007 Mark Sullivan	How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you.
InternetNews June 30, 2009 David Needle	Network Managers Delaying VoIP Rollouts Performance concerns rank highest among reasons for delay in deployment of VoIP and other next generation datacenter technologies.
Bank Systems & Technology May 3, 2005 Jim Middlemiss	The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch.
PC Magazine July 13, 2004 Alan Cohen	VoIP: Getting Better All the Time Your next gadget could be a hybrid cellular/Wi-Fi/VoIP phone.
Wall Street & Technology March 21, 2006	Voice and Data Convergence Continues Voice over IP (VoIP) technology is poised to make a splash in trading rooms, according to a new survey.
CFO September 15, 2003 Anne Stuart	An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now?
CIO September 15, 2005 Susannah Patton	Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web.
IEEE Spectrum March 2005 Steven Cherry	Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs.
Wall Street & Technology March 22, 2005 Anthony Guerra	Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse.
PC Magazine June 8, 2004 Brad Grimes	Net Calling Is Coming In Loud and Clear For CDW Corp., the computer products reseller, VoIP is paying off.
HBS Working Knowledge September 26, 2005 Kevin Werbach	Dialing in the VoIP Strategic Advantage Since VoIP turns voice into Internet-friendly data packets, it can -- and will -- replace the rigid, packaged phone services that most companies still use. Deployment may be incremental, but companies should be thinking about where VoIP could take them.
Insurance & Technology May 18, 2004 Julie Gallagher	Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential.
CIO January 1, 2003 Ben Worthen	VoIP Speaks Softly The advantages of an IP-voice network over traditional telephony are not staggering, and, in this economy, the cost of replacing copper phone lines with Ethernet cable just isn't worth it.
The Motley Fool January 14, 2005 Kelvin Taylor	Talking in Style With VoIP VoIP is finally reaching consumers, and several companies are looking to cash in.
Financial Planning November 1, 2005 Ed McCarthy	Internet Calling Advisers have begun experimenting with VoIP services -- which send voice messages over data lines -- with mixed results.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
InternetNews January 27, 2004 Colin Haley	911 for VoIP on the Way From AT&T The carrier taps Intrado to develop 911 service for its residential VoIP service.
InternetNews January 7, 2004 Colin Haley	Verizon Calls Nortel for VoIP The carrier drafts a five-year equipment deal with Nortel as it embarks on network tranformation to add services for customers and revenue for the company.
InternetNews December 12, 2006 Ed Sutherland	Microsoft Discovers VoIP Microsoft said it will begin letting people test its new voice server software, enabling users to place Internet-based calls from Office 2007 applications.
T.H.E. Journal November 2008 Dian Schaffhauser	Is VoIP Worth It? School districts have by and large had great results implementing VoIP, which has become the conduit for delivering expanded functionality, achieving greater internal control, and gaining freedom from onerous monthly phone bills.
InternetNews March 3, 2004 Drew Robb	Making the Switch to VoIP Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration and enable a variety of new applications that improve collaboration and productivity.
PC Magazine June 22, 2004 Charlotte Wolter	VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses.
Knowledge@Wharton	Time to Redial: VOIP (Voice Over Internet Protocol) Makes a Comeback Declared dead just a few years ago, voice over Internet Protocol (VOIP) -- or the ability to make phone calls over the Internet -- is back, bearing all the markings of a Next Big Thing.
InternetNews February 7, 2005 Colin C. Haley	VoIP Players Form Security Alliance Networkers, software vendors and researchers team up to see that VoIP security keeps pace with adoption.
InternetNews June 3, 2004 Craig McGuire	SMBs Seen as Fertile For VoIP Growth Experts say plenty of challenges exist with opportunities.
Bank Systems & Technology October 30, 2007 Maria Bruno-Britz	Telecom Technology Factors Into Banks' Competitive Strategies Banks are thinking more strategically about their telecom deployments.
InternetNews December 19, 2003 Colin Haley	Q&A: AT&T's VoIP Boss Cathy Martine The executive tapped to spearhead the carrier's VoIP rollout talks about the technology, the strategy and the red-hot market.
InternetNews October 4, 2004 Colin C. Haley	Cox Tabs VoIP Markets The cable firm Cox Communications has released details of its residential and business Voice over IP rollouts.
CRM September 2012 Leonard Klie	HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space.
InternetNews February 10, 2004 Colin C. Haley	SBC Steps Onto Siemens' IP Platform Telecom awards lucrative contract to the IT giant to help it deliver new services to enterprises.
Bank Systems & Technology June 1, 2004 Cynthia Ramsaran	VoIP, Very Next in Line Banks wait for the right time to invest in Voice over IP.
Inc. May 2007 Elizabeth S. Bennett	Landline or Online Is your business ready for VoIP?
CFO October 1, 2007 Elaine Appleton Grant	Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match.
CIO February 15, 2002 Chuck Papageorgiou	Voice in the Wilderness Voice over IP sounds like a good idea until you ask---and answer---the hard questions: quality of service, extra hardware, cost of ownership, contractual issues, etc.
InternetNews April 28, 2006 Tim Scannell	Voxbone Pitches Inbound VoIP Services Belgian VoIP service provider Voxbone hopes to be top dog in VoIP by providing low-cost numbers and a virtual presence to companies worldwide.
Insurance & Technology April 5, 2006 Maria Woehr	Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP.
IEEE Spectrum January 2011 James Middleton	Voice Over IP: Setting Phone Service Free How Ma Bell's cash cow became a free software app
The Motley Fool September 28, 2004 Alyce Lomax	Cisco, VoIP Star? As telecoms scramble to provide VoIP, Cisco waits in the wings.
InternetNews December 28, 2005 Clint Boulton	Microsoft, Carriers to Serve VoIP in Japan Microsoft said it is teaming with IP phone service provider Softbank BB Corp. and Japan Telecom to offer businesses in Japan Voice over IP, e-mail, Internet access and instant messaging in one service.
InternetNews June 21, 2004 Jim Wagner	Beyond VoIP VoIP is so turn of the century. But new features, such as forwarding calls to PDAs on the shop floor, aim to improve its allure.
InternetNews March 11, 2005 Colin C. Haley	Scott Petrack, Divisional CEO, Alcatel The VoIP innovator assesses the technology's progress, the network equipment giant's strategy and telecom consolidation.
InternetNews June 22, 2004 Colin C. Haley	SIP-Shape VoIP Supercomm -- Nortel reaches out to Texas Instruments to improve VoIP interoperability.
The Motley Fool July 31, 2006 Tim Beyers	Can VoIP Save You a Bundle? By now, you've probably heard of VoIP. It's arguably the cheapest way to call anyone anywhere, thanks to the vast infrastructure of the Internet. But is it for you or your business?