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CRM
September 1, 2005
Coreen Bailor |
Email Response Times Lag Still Many organizations are failing to capitalize on email, allowing sluggish response times to customer inquiries. This runs the risk of tarnishing customer relationships. Companies are nowhere near responding to the channel like they should.   |
CRM
January 2, 2004
Lisa Picarille |
Vertical Focus: How Auto Dealers Drive Relationships CRM solutions are helping teach auto manufacturers and auto dealers to play nice and share with others. |
Entrepreneur
August 2003
Jill Amadio |
A Click Away Automotive Web sites are revved up and ready to help you buy. |
The Motley Fool
February 15, 2007
Tom Taulli |
AutoNation Sputters AutoNation has scale and a sophisticated Web-based system, but the auto sector is stagnant. Investors are concerned about the difficult environment and weak operating results, and all in all, there is little here for investors to get excited about. |
The Motley Fool
June 9, 2009
Toby Shute |
Why These Stocks Are Motoring Higher It's the manufacturers' own franchises that are shuttering dealerships, leaving the independent dealerships as the last man standing in this market. |
Reason
July 2000
Diane Katz & Henry Payne |
Traffic Jam Auto dealers use government to build Internet roadblocks. |
CRM
April 2013
Leonard Klie |
Market Focus: Automotive Dealers Go Digital Auto sellers respond to customers with online options. |
Commercial Investment Real Estate
Sep/Oct 2014
Bradley R. Carter |
Auto Site Selection New-car dealerships have specific location requirements. |
CRM
August 2014
Leonard Klie |
Brands Deliver Inconsistent Engagements The phone still outperforms other channels for customer service. |
CRM
December 31, 2014
Oren Smilansky |
Industry-Specific CRM Solutions Remain the Go-to Choice for Some Businesses Two vertically focused providers supply companies with improved CRM tools. |
The Motley Fool
December 26, 2006
David Lee Smith |
U.S. Automakers Need Repair General Motors and Ford will be pushed back a notch in the hierarchy of automobile manufacturers as Toyota, which has been steadily ascending for years, moves into the top spot. |
The Motley Fool
July 15, 2004
Allen Plummer |
Detroit Downshifts in June What caused the drop in auto sales? |
CRM
March 1, 2006
Alexandra DeFelice |
Market Focus: Automotive: Driving Relationships By tracking after-the-sale customer issues, auto dealers can retain customers. |
CRM
August 19, 2010
Justin Schuster |
5 Essential Steps to Mastering Customer Intelligence Build loyalty, gain a competitive edge, and improve your bottom line. |
The Motley Fool
June 1, 2011
Eric Dutram |
Wednesday's ETF to Watch: First Trust Global Auto Index Fund Aftershocks from the earthquake in Japan are still being felt ... in the auto industry. |
The Motley Fool
October 3, 2006
Dan Caplinger |
Know Your Numbers: Auto Sales With the large contribution the automakers make to the overall economy in terms of employment and manufacturing output, data that provides insight on the auto industry can also be used to make inferences about the direction of the economy. |
The Motley Fool
February 4, 2011
Andrew Bond |
Auto Recovery Faces Significant Headwinds Industry is improving but has difficult challenges ahead. |
The Motley Fool
September 19, 2011
Keki Fatakia |
Auto Sales Climb in Turbulent August Automobile sales increase in August despite adverse conditions. |
CRM
March 1, 2008
Jessica Tsai |
Market Focus: Automotive -- Detroit: Driven to Distraction Facing fierce competition from imports and a weakening economy, the automotive industry targets long-term customer satisfaction. |
CRM
November 1, 2005
Marshall Lager |
Leads and Sales Hum for a Car Dealership By implementing AVV Web Control from Autobytel in its network, this dealership reaped many rewards, including selling an additional $467,000 in nine months compared to the same period the previous year. |
U.S. Banker
April 2011
Glen Fest |
Auto Lending's Rebound Banks are going from reverse to overdrive with indirect auto lending, as consumers who put off car purchases for years start buying again. |
CRM
June 2, 2011 |
Reynolds Launches New CRM Solution for the iPad dealerPAD is the mobile version of Reynolds' Contact Management developed specifically to work on the iPad. |
Search Engine Watch
February 28, 2007
Greg Jarboe |
Autobytel Hopes to Usher in Second Phase of Automobile Search New vertical search site MyRide.com will help consumers find automotive info and provide marketing opportunities for the automotive industry. |
The Motley Fool
January 8, 2010
John Rosevear |
The New Big 3 Go Into Overdrive The automotive world changed in 2009, and the new order is becoming clear. |
BusinessWeek
September 20, 2004
Frederik Balfour |
China: Letting Up On The Gas As Chinese sales slump, world carmakers dial back their forecasts. |
AskMen.com
September 15, 2015
Eric Santos |
Sending Great Cold Emails There are plenty of other channels and methods that can be used to acquire customers more effectively, however cold emails can work for you if you do them correctly. |
AskMen.com
September 13, 2002
Lex Green |
Car Buying Tips: Negotiating Prices You have to get creative to get a good discount. The worst thing you can do is walk into a dealership uninformed. |
BusinessWeek
May 31, 2004
Kathleen Kerwin |
Steering Away From Guzzlers High gas prices are starting to take a toll on sales of the profitable SUVs and trucks the Big Three count on. Will they get burned? |
CRM
August 2013
Donna Fluss |
The Black Hole of Customer Surveys Don't ask for feedback if you're not going to act on it. |
CRM
August 27, 2003 |
3 Ways to Capitalize on CRM Auto manufacturers and dealers embracing CRM still face significant obstacles. |
Registered Rep.
October 1, 2004
Bob Hirschfeld |
Dealing On a Large Scale Revenues at automobile retailers now approach $1 trillion annually, or about one-fifth of total domestic retail sales. But more important to investors is the fact that this industry is in the process of consolidating, and that spells opportunity. |
Fast Company
October 1999
Gina Imperato |
The Web Puts You in the Driver's Seat About 40% of new-car buyers visit the Web before they drive off the lot. So why don't you come along for a test drive of some of the Web's best car-buying sites and resources? |
CRM
April 11, 2014
Bob La Loggia |
8 Tips Every SMB Should Know Ensure loyalty by putting customers first. |
The Motley Fool
June 3, 2004
Mike Cianciolo |
Detroit's Hot Rides The May U.S. sales numbers for the auto industry were released yesterday and they were impressive nearly across the board. |
BusinessWeek
March 29, 2004
David Welch |
Auto Megadealers: Running Out Of Gas? They're debt-heavy after a buying spree, and their margins are suffering. Now investors are starting to gear down |
PHONE+
February 4, 2010
Mike Rosen |
Rev Up Auto Dealer Service With Converged Solutions Times are tough for the auto industry and now is the ideal time for communications dealers to present auto dealers with cost-effective telecommunications solutions that can enhance customer service. |
The Motley Fool
June 8, 2009
Rich Duprey |
Ford's Raw Deal Bankrupt carmakers get a competitive advantage over Ford by eliminating dealers. |
BusinessWeek
November 27, 2006
David Welch |
Death Of The Car Salesman Savvy customers, lower margins, fewer sales, and too many dealers: Car salespeople never had it so bad. |
CRM
April 11, 2014
Craig Fitzgerald |
The 3 Levels of Follow-Up Email remains the top engagement channel, but using it correctly is key. |
The Motley Fool
October 12, 2005
Jennifer Schonberger |
Chrysler Thinks Smaller DaimlerChrysler rolls out a new line of more fuel-efficient SUVs. Given current gas prices and the continuing high levels at which they are projected to linger, this is a good move for the automaker and its shareholders. |
The Motley Fool
August 30, 2010
John Rosevear |
There's No Deflation in This Market Used-car prices are suddenly soaring. Why? |
BusinessWeek
August 5, 2010
Ying & Diao |
Inflation Leads to Slower Auto Sales in China A cooling economy and an increase in production is forcing dealers to offer discounts and other incentives to keep cars moving. |
The Motley Fool
May 20, 2004 |
The Fool Fax-a-Thon Your fax machine can save you a lot when you buy a car. |
The Motley Fool
December 4, 2006
Seth Jayson |
What's Killing the Car Salesmen? How about a medieval business model that should never have survived into the 21st century? Car salesmen may be going the way of the dodo. |
U.S. Banker
June 2004
Matthew de Paula |
Consumer Banking: Drive Away with a Loan! Toyota and General Motors are among a growing number of auto manufacturers setting up banks in the U.S. to expand their finance arms. |
Real Estate Portfolio
Mar/Apr 2005
Art Gering |
Thomas Eckert: Behind the Wheel at Capital Automotive REIT A conversation with Thomas Eckert, Capital Automotive President and CEO, about the auto dealership real estate business. |
Popular Mechanics
October 14, 2009
Mike Allen |
Why Saturn Owners Will Lose Out on Warranty Repairs Now that the Penske-GM deal for the Saturn brand has gone flat, what lies ahead -- for Saturn workers, as well as owners? |
CRM
May 12, 2015 |
Reevoo Partners with Feedback Ferret on Travel App Reevoo and Feedback Ferret partnership allow travel companies to capture and act on customer feedback. |
BusinessWeek
March 5, 2007
David Welch |
Cadillac: Looser Rules, Happier Clients Cadillac resolved a classic frustration for many customers. |
CRM
January 26, 2004
Patrick O'Neal |
Customers Prefer Self-Service When companies empower customers to transact how they want, when they want, the majority of customers will choose the lowest cost option.. |
