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CRM January 2, 2004 Lisa Picarille |
Vertical Focus: How Auto Dealers Drive Relationships CRM solutions are helping teach auto manufacturers and auto dealers to play nice and share with others. |
CRM June 2, 2011 |
Reynolds Launches New CRM Solution for the iPad dealerPAD is the mobile version of Reynolds' Contact Management developed specifically to work on the iPad. |
IndustryWeek December 1, 2001 Michael A. Verespej |
Automakers Put Wheels On Supply Chains Industry intends to accelerate order-to-delivery times... |
Commercial Investment Real Estate Sep/Oct 2014 Bradley R. Carter |
Auto Site Selection New-car dealerships have specific location requirements. |
CRM March 1, 2008 Jessica Tsai |
Market Focus: Automotive -- Detroit: Driven to Distraction Facing fierce competition from imports and a weakening economy, the automotive industry targets long-term customer satisfaction. |
AskMen.com September 13, 2002 Lex Green |
Car Buying Tips: Negotiating Prices You have to get creative to get a good discount. The worst thing you can do is walk into a dealership uninformed. |
CRM April 2013 Leonard Klie |
Market Focus: Automotive Dealers Go Digital Auto sellers respond to customers with online options. |
Reason July 2000 Diane Katz & Henry Payne |
Traffic Jam Auto dealers use government to build Internet roadblocks. |
CRM December 2012 J. David Lashar |
From Wreckage to Revival Imperatives for CRM leaders in the automotive industry. |
CRM December 31, 2014 Oren Smilansky |
Industry-Specific CRM Solutions Remain the Go-to Choice for Some Businesses Two vertically focused providers supply companies with improved CRM tools. |
CRM March 1, 2007 Phillip Britt |
Market Focus: Automotive: Adapting to Altered Buy Environments Consumers buy cars differently from how they did a generation ago. Makers and distributors must respond to the changes or become last year's model. |
Car and Driver May 2006 Michael Feyen |
Showroom Turncoat Comes Clean Dirty dealing exposed -- or, how not to get taken to the cleaners when buying a car. |
The Motley Fool June 9, 2009 Toby Shute |
Why These Stocks Are Motoring Higher It's the manufacturers' own franchises that are shuttering dealerships, leaving the independent dealerships as the last man standing in this market. |
BusinessWeek November 27, 2006 David Welch |
Death Of The Car Salesman Savvy customers, lower margins, fewer sales, and too many dealers: Car salespeople never had it so bad. |
CRM January 2004 Lisa Picarille |
Building Relationships Grows Revenues Johnson-Sewell grew sales 33 percent by keeping in touch with customers. |
CRM November 1, 2005 Marshall Lager |
Leads and Sales Hum for a Car Dealership By implementing AVV Web Control from Autobytel in its network, this dealership reaped many rewards, including selling an additional $467,000 in nine months compared to the same period the previous year. |
CFO March 17, 2003 Peter Krass |
Once More, Without Reeling CRM has stumbled, but the next round may produce better results. |
CRM May 2005 Phillip Britt |
Manufacturing Builds On Customer Relationships Manufacturers are discovering that to maximize their sales and profits they need to rely on CRM software as much as they do on the nuts and bolts of the manufacturing process. |
CRM June 2005 Bailor et al. |
100 Proven CRM Ideas, Part 1 90 bright ideas for your CRM strategy and 10 dim ones to avoid. Here are tips 1 through 50. |
Popular Mechanics December 12, 2008 Carl Davis |
The Auto Bailout, in Pictures: 12/12/08 A picture tells a thousand words -- sometimes more. |
CRM August 27, 2003 |
3 Ways to Capitalize on CRM Auto manufacturers and dealers embracing CRM still face significant obstacles. |
The Motley Fool May 6, 2010 John Rosevear |
GM Gives Me a Headache New cars are great, but buying them is a pain. |
PHONE+ February 4, 2010 Mike Rosen |
Rev Up Auto Dealer Service With Converged Solutions Times are tough for the auto industry and now is the ideal time for communications dealers to present auto dealers with cost-effective telecommunications solutions that can enhance customer service. |
CRM January 2012 Donna Fluss |
Redefining CRM It's time to say good-bye to the old definition of CRM -- it is no longer viable as a leading business or even systems strategy. |
AskMen.com Paul Anderson |
10 Common Car-Buying Mistakes Unless you're a high roller with a lot of money to burn, the decision to buy a car won't be a spontaneous one. It requires a lot of research and financial planning to find the right ride for your tastes and budget. |
CRM March 1, 2005 Coreen Bailor |
Revving Up Web Sales Bill Marsh Auto selects SilkRoad's Web-cam technology to provide online shoppers with an in-person experience. |
CRM August 31, 2012 Patrick Dorsey |
Move from Social Media to Social CRM Five ways to bring your business up to speed. |
PC Magazine November 14, 2007 Matthew D. Sarrel |
Mobile Customer Relations Pyxis Mobile's Wholesaler mobile CRM will help you integrate sales and operations tracking. |
CRM November 1, 2007 Marshall Lager |
Market Focus: Technology -- The Simple Truth about Complex Manufacturing Tech firms need CRM as much as any other company - and sometimes even more. |
CRM May 12, 2015 Jeff Foley |
Why It's Time for CRM to Evolve To satisfy today's hyper-connected consumer, you need a holistic approach. |
CRM October 2015 Paul Greenberg |
Reimagining CRM, Part One CRM has lived through interesting times -- and the changes aren't over |
CRM December 2012 Esteban Kolsky |
What's in a Name? Debating the future of social CRM. |
Registered Rep. October 1, 2004 Bob Hirschfeld |
Dealing On a Large Scale Revenues at automobile retailers now approach $1 trillion annually, or about one-fifth of total domestic retail sales. But more important to investors is the fact that this industry is in the process of consolidating, and that spells opportunity. |
The Motley Fool May 20, 2004 |
The Fool Fax-a-Thon Your fax machine can save you a lot when you buy a car. |
CRM April 2014 Esteban Kolsky |
The Future of CRM Is Outcome-Driven Between company-centric and customer-centric, there needs to be a middle ground. |
Job Journal December 16, 2007 Julia Hollister |
Commission Sales: A Piece of the Action Want to be paid based on your performance? Commission sales is just the ticket. |
CRM May 2013 David Myron |
CRM Comes to the Rescue In a recent episode of "Car Lot Rescue" about a struggling auto dealership, I was pleased to see how much attention was placed on the need for a CRM system. |
CRM February 2004 Jason Compton |
Expert Advice No one should be better at using CRM than CRM vendors themselves. Here, they reveal their inside strategies. |
CRM September 2, 2011 Duke Chung |
Five Ways to Amplify Your CRM System By opening up a two-way communications channel for customers and your CRM system, it provides an enormous overview of what customers want, accessed, and engaged in during their customer service experience. |
IndustryWeek August 1, 2005 Doug Bartholomew |
CRM Gears Up For Manufacturing Looking to provide more than "just traditional" CRM, software firms improve service, parts, dealer contact functions. |
CRM August 2012 Leonard Klie |
CRM Comes to Campus at a Frantic Pace Colleges and universities are starting to use CRM solutions to manage relationships with students at every stage. |
CRM July 18, 2014 Jonathan Herrick |
6.5 Ways to Crush Small Business CRM Adoption Woes You can transform reps' view of new tools from obstacle into opportunity. |
CRM October 1, 2003 Paul Greenberg |
A Commonwealth of Self-Interest CRM initiatives will succeed only if users see value in using them. |
CRM August 22, 2014 Chuck Ganapathi |
A Back-to-Basics Guide to CRM Adoption When we realize that CRM systems have been optimized for the company and not for the end users, we can change our approach to create a mutually beneficial process and outcome. |
CRM May 3, 2004 Jason Compton |
CRM Gets Real No longer pie in the sky, CRM is settling into down-to-earth successes. |
CRM March 28, 2014 Glenn Johnson |
5 Tips for Making CRM an Enterprise Portal Focus on revenue to drive project objectives. |
CRM March 25, 2011 Jim Davies |
Applying the Eight Building Blocks of CRM to Social Media How to improve the effectiveness and long-term success of social CRM initiatives |
CRM May 9, 2014 James & Montaudo |
CRM + Customer Service = Long-Term Results Here are four steps for improving the front-line retail experience through back-end data. Keep in mind that individuals remember positive interactions far more than they do transactions. |
Search Engine Watch August 19, 2010 Jacob Morgan |
Interactions With Transactions: Understanding Social CRM Empowering advocates and improving the customer experience is a key focal point of social customer relationship management. An introduction to the philosophy and business strategy. |
CRM January 1, 2008 Jessica Tsai |
Market Focus: Manufacturing -- Customers, Meet Your Makers Thanks to increased adoption of CRM, manufacturing is putting things together. |