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CRM
March 1, 2008
Jessica Tsai |
Market Focus: Automotive -- Detroit: Driven to Distraction Facing fierce competition from imports and a weakening economy, the automotive industry targets long-term customer satisfaction.   |
CRM
December 2012
J. David Lashar |
From Wreckage to Revival Imperatives for CRM leaders in the automotive industry. |
CRM
January 2, 2004
Lisa Picarille |
Vertical Focus: How Auto Dealers Drive Relationships CRM solutions are helping teach auto manufacturers and auto dealers to play nice and share with others. |
CRM
February 24, 2012
Vijay Muthupalaniappan |
Build a Great Customer Experience Using Your CRM Platform Extract, engage, entice. |
Search Engine Watch
February 28, 2007
Greg Jarboe |
Autobytel Hopes to Usher in Second Phase of Automobile Search New vertical search site MyRide.com will help consumers find automotive info and provide marketing opportunities for the automotive industry. |
CIO
May 1, 2002
Lafe Low |
What We're Buying When you look at the IT shopping lists of most companies, CRM technology is consistently at the top. In fact, CRM spending will outpace spending in other infrastructure technology categories such as content management and supply chain management... |
CRM
October 2013
Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
CRM
December 31, 2014
Oren Smilansky |
Industry-Specific CRM Solutions Remain the Go-to Choice for Some Businesses Two vertically focused providers supply companies with improved CRM tools. |
CRM
April 1, 2004
David Myron |
BPO News & Insight: Clean and Compliant Acxiom and ADP join forces to provide data cleansing and privacy compliance measures for retail automotive dealers. |
The Motley Fool
February 15, 2007
Tom Taulli |
AutoNation Sputters AutoNation has scale and a sophisticated Web-based system, but the auto sector is stagnant. Investors are concerned about the difficult environment and weak operating results, and all in all, there is little here for investors to get excited about. |
Search Engine Watch
July 27, 2006
Chris Sherman |
New Research Shows How Search Drives Auto Buyers A new study from Yahoo and comScore offers interesting insights into searcher behavior in the huge automotive segment, with lessons for search marketers working in all fields. |
Bank Technology News
April 2001
David Rountree |
Customers Rule Today Long before the Internet, the customer was said to be king. But the Net appears to spell certain, if slow, death for banks that don't act accordingly... |
CRM
February 2011
Barton Goldenberg |
Marketing + Sales + CRM = Big Impact A well-done system implementation would link marketing and sales modules and make them accessible from the same platform. |
IndustryWeek
August 1, 2005
Doug Bartholomew |
CRM Gears Up For Manufacturing Looking to provide more than "just traditional" CRM, software firms improve service, parts, dealer contact functions. |
CRM
March 1, 2006
Alexandra DeFelice |
Market Focus: Automotive: Driving Relationships By tracking after-the-sale customer issues, auto dealers can retain customers. |
CRM
January 1, 2008
Jessica Tsai |
Market Focus: Manufacturing -- Customers, Meet Your Makers Thanks to increased adoption of CRM, manufacturing is putting things together. |
CRM
March 1, 2007
Phillip Britt |
Market Focus: Automotive: Adapting to Altered Buy Environments Consumers buy cars differently from how they did a generation ago. Makers and distributors must respond to the changes or become last year's model. |
CRM
September 2004
Barton Goldenberg |
Don't Put the Cart Before the Horse Process excellence helps some companies enhance business processes like streamlining new product development and improving CRM. |
IndustryWeek
March 1, 2005
John Teresko |
The Tough Get Going Collaboration. That's the one-word description of the rapidly evolving business practice that increasingly defines success for automotive suppliers. |
The Motley Fool
March 16, 2006
Tom Taulli |
DealerTrack on the Right Path The company provides powerful software for car dealers. Can its growth keep up? Investors, due your due diligence here. |
PHONE+
May 10, 2010
Mike Rosen |
Dollars and Sense: Targeting Retailers and Franchisees Today's telecommunications systems, with their affordable price points and plethora of advanced options, offer small business owners the chance to see beyond the current economic situation toward future growth. |
CRM
March 2004
Favilla & Schneider |
New & Noteworthy Financial Services CRM...Automotive Dealer CRM...SFA...etc. |
IndustryWeek
December 1, 2001
Michael A. Verespej |
Automakers Put Wheels On Supply Chains Industry intends to accelerate order-to-delivery times... |
CRM
March 25, 2011
Jim Davies |
Applying the Eight Building Blocks of CRM to Social Media How to improve the effectiveness and long-term success of social CRM initiatives |
CRM
October 2005
Jim Dickie |
Direct Marketing Trends for 2006 More companies are turning to the Web for targeted marketing efforts. |
Reason
July 2000
Diane Katz & Henry Payne |
Traffic Jam Auto dealers use government to build Internet roadblocks. |
CRM
May 2003
Frederick Newell |
Who's the Boss? In Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship, the author reminds us who should really be in charge. An excerpt. |
Bank Technology News
January 2002
Amy Newell |
Knowledge is Powered The process of capturing and analyzing consumer data is continuous, so banks must be prepared to try something new as they learn more about their customers' preferences... |
CRM
December 9, 2011
Patrick Dorsey |
Social CRM Changes More Than Your Data With social media boosted by social CRM, companies engage and develop relationships with customers. |
U.S. Banker
January 2006
Michael Dumiak |
Banks Making Inroads Into Car-Loan Business Banks have been losing out to the captive financing companies in the car-loan market, but new programs spark hope to capture some of the lost customers. This means the light is green for banks. |
CRM
April 8, 2011
Mike Morgan |
CRM Is Only Half of the Story Ensuring your sales team is on your side |
CRM
February 2004
Lisa Picarille |
Planes, Trains, and Automobiles CRM helps transportation companies drive profits. |
InternetNews
May 11, 2004
Susan Kuchinskas |
The MSN-Connected Car Microsoft hopes to use telematics to extend the reach of its software and consumer portal. |
CRM
July 2015
Barton Goldenberg |
From the CRM Trenches: A 30-Year Perspective Technology has changed everything but this: People are still the name of the game |
The Motley Fool
July 1, 2011
Neha Chamaria |
One Sector Dominating the Recession Companies dealing in used cars are making profits. |
CRM
May 2005
Phillip Britt |
Manufacturing Builds On Customer Relationships Manufacturers are discovering that to maximize their sales and profits they need to rely on CRM software as much as they do on the nuts and bolts of the manufacturing process. |
The Motley Fool
June 9, 2009
Toby Shute |
Why These Stocks Are Motoring Higher It's the manufacturers' own franchises that are shuttering dealerships, leaving the independent dealerships as the last man standing in this market. |
CRM
October 4, 2013
Padmanabha Sivanandan |
Designing a 'Street-Smart' CRM Solution for B2C Enterprises An evolving focus on CRM has left B2Cs behind. |
CRM
January 2014
Sarah Sluis |
Risk-Proof Your CRM System Focus on the people and the process, not the technology. |
U.S. Banker
April 2011
Glen Fest |
Auto Lending's Rebound Banks are going from reverse to overdrive with indirect auto lending, as consumers who put off car purchases for years start buying again. |
CRM
November 1, 2005
Alexandra DeFelice |
On the Scene: Mapping CRM's Growth Path The most customer-centric financial services firms are evolving toward relationship optimization, business process management, and intelligent analysis. Firms not there yet tend to be stuck in early CRM development stages. |
CRM
April 8, 2011
Tyler Garns |
Convergence of CRM and Marketing Automation for SMBs What this integration means for business |
CRM
November 1, 2012
Judith Aquino |
Microsoft to Update Dynamics CRM Enhancements include more social and video collaboration capabilities. |
CRM
September 27, 2013
Nigel Turner |
Why CRM Fails Independent analyst firm Ovum suggests that poor-quality data is costing U.S. businesses around $700 billion a year, or 30 percent of the average company's revenue. |
Inc.
March 2005
Ellen Neuborne |
A Second Act for CRM Customer relationship management software is back -- and worth another look. Really. |
Entrepreneur
August 2003
Jill Amadio |
A Click Away Automotive Web sites are revved up and ready to help you buy. |
CRM
December 2004
Jim Dickie |
Who's Who in the How of Sales CRM vendors are stepping up to deliver tools that help reps sell. |
CRM
September 2010
Denis Pombriant |
The Greening of CRM Sustainability, in all its forms, may be the industry's next big thing. |
Bank Technology News
May 2002
David Rountree |
CRM the Hard Way Banks that are capitalizing on the wealth of CRM technology that does work are peopled by managers willing to work at it, every day... |
CRM
March 13, 2015
Daniel Sarfati |
Measure CRM Usage to Optimize Business Processes Current tools leave insight lacking when it comes to employee interaction. |
