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CRM
March 2015 |
The 2015 CRM Rising Stars: NewVoiceMedia Builds Multichannel Contact Centers for Salesforce.com Customers Fast growing and highly rated, the cloud contact center provider dominates on the AppExchange.   |
CRM
September 14, 2015 |
NewVoiceMedia to Launch Vision for Sales and Service, Powered by Salesforce Wave Vision extends the power of the Salesforce Wave analytics platform to provide insight into customer communications from any device. |
CRM
May 13, 2015 |
NewVoiceMedia Partners With Fliptop on Lead Conversion Solution New integration automatically ranks and routes leads by likelihood to close. |
CRM
October 2015
Leonard Klie |
Labor First Keeps a Customer-First Approach A retiree benefits company uses NewVoiceMedia to support growth |
CRM
August 6, 2015
Oren Smilansky |
NewVoiceMedia Releases ContactWorld Quickstart for SMBs The vendor of cloud-based tools offers its contact center solution to beginning companies on the rise. |
CRM
November 15, 2013 |
NewVoiceMedia Partners with Twilio Cloud contact center vendor NewVoiceMedia's deal with Twilio strengthens its U.S. presence. |
CRM
September 17, 2015
Leonard Klie |
Salesforce Introduces SalesforceIQ, the Thunder Platform, and IoT Cloud at Dreamforce New Salesforce product launches bring data from multiple sources into common Salesforce apps. |
CRM
March 2015
Oren Smilansky |
The 2015 CRM Service Elite: NewVoiceMedia Helps Cancer Charity with Fundraising Efforts New insights give the Canadian Cancer Society in Saskatchewan a running start on its Relay for Life event. |
CRM
October 7, 2014 |
Salesforce.com Announces Service Cloud1 and Sales Cloud1 Both Service Cloud1 and Sales Cloud1 provide a string of new mobile apps to help businesses better deal with customers and sales prospects. |
CRM
February 22, 2013
Mike Smalls |
The Problem with Gamification Four reasons these apps fail and what you can learn from them. |
CRM
August 25, 2015
Oren Smilansky |
Salesforce Introduces Lightning Experience for Sales Cloud New capabilities steer salespeople toward an intuitive user experience. |
InternetNews
August 20, 2009 |
Salesforce Wows With Record Quarter Salesforce.com today proved that some companies can keep growing even in these tough times. |
CRM
September 18, 2015
Leonard Klie |
Salesforce Strengthens Strategic Partnership with Microsoft at Dreamforce The two software giants plan to deliver even deeper integrations in 2016. |
InternetNews
June 25, 2010 |
Salesforce Returns Legal Fire at Microsoft Salesforce goes tit-for-tat with Microsoft in a legal fight over SaaS patent infringements with its own suit. |
InternetNews
March 4, 2011
Paul Shread |
Salesforce Friends Facebook for Call Centers The SaaS giant adds support for Facebook to its Service Cloud 3 call center. |
CRM
November 1, 2013
Anna Convery |
The Role of Gamification in the Contact Center and Back Office Gain more value from employees and customers with gamification processes. |
InternetNews
September 10, 2009 |
Salesforce.com's Next Billion-Dollar Move? With a firm grip on sales lead management, the leader in SaaS aims for the customer management market. |
InternetNews
March 4, 2011
Stuart J. Johnston |
Is Salesforce Overstating Green IT Claims? Do Salesforce customers produce 95 percent less carbon on average than their on-premise counterparts? Analysts aren't so sure. |
CRM
May 30, 2014
Leonard Klie |
Microsoft and Salesforce.com Announce Strategic Partnership Industry leaders to deliver new solutions and mobile experiences for mutual customers. |
InternetNews
April 7, 2009
Andy Patrizio |
Salesforce Expands Smartphone Support New mobile offering will cover all three popular smart phone platforms and give access to basic Salesforce services. |
The Motley Fool
May 20, 2011
Anders Bylund |
salesforce.com Knows How to Grow The master of cloud-based business services has seen its shares gain over 85% in the last 12 months. |
CRM
March 2012
Kelly Liyakasa |
Turning Business Into Pleasure As enterprises turn to gamification, measurable action, reputation, and incentives are all part of the equation. |
CRM
May 30, 2013
Kelly Liyakasa |
Salesforce.com Launches Company Communities Widens scope of Salesforce platform to drive enterprise mobility. |
CRM
May 22, 2012
Leonard Klie |
Thunderhead.com Launches its First Cloud App The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility. |
CRM
February 2015
Donna Fluss |
Grow Motivation Through Gamification Packaged solutions offer contact centers far-reaching potential. |
InternetNews
February 24, 2010 |
Salesforce Tops Q4 Estimates, Boosts Forecast The on-demand software leader didn't disappoint investors as it managed to top sales and earnings estimates in the fourth quarter and raised its guidance for the first quarter. |
The Motley Fool
September 8, 2010
Ilan Moscovitz |
salesforce.com Is Cheaper Than You Think salesforce's free cash flow multiple is considerably less expensive than its earnings multiple, suggesting it is much cheaper than many investors think. |
CRM
March 15, 2012 |
Salesforce.com Expands With Salesforce Rypple and Salesforce Site.com Salesforce Rypple will enable companies to engage and align people across their employee social networks. |
InternetNews
August 19, 2010 |
Salesforce Q2 Sees SaaS Paying Off The company roars past analyst expectations on customers flocking to the cloud. |
CRM
August 13, 2015
Oren Smilansky |
Salesforce.com Adds Buy Buttons to the Community Cloud New Lightning Components allow companies to link e-commerce platforms into their discussion pages. |
InternetNews
January 15, 2009
Richard Adhikari |
Salesforce Launches 'Service Cloud' Building on technologies it announced in November, Salesforce.com today released Service Cloud, its next-generation customer service solution. |
CRM
December 17, 2015
Oren Smilansky |
Box, Salesforce.com Strengthen Ties with Files Connect The CRM vendor and the content management provider bolster offerings for customers of both platforms. |
InternetNews
March 23, 2009
Alex Goldman |
Salesforce Taps Into Twitter Customer contact centers have moved far beyond the phone, says Salesforce, embracing Facebook, Twitter, and other Web applications. |
The Motley Fool
November 23, 2010 |
HP to Sign Deal With Salesforce, May Dump Oracle Siebel If the deal happens, this would represent significant shift within the technology industry. |
InternetNews
April 27, 2010 |
Salesforce, VMware Team for On-Demand Java Unlikely allies Salesforce and VMware have found common ground in the form of Spring, which will power a new application development platform dubbed VMforce, allowing Java apps to integrate with the Salesforce network. |
CRM
September 1, 2015
Oren Smilansky |
Salesforce Releases New Tools for Service Cloud A new user interface and app aim to smooth customer service operations. |
CRM
November 22, 2013
Leonard Klie |
Other Companies Shared the Dreamforce Spotlight With 135,000 attendees, Dreamforce made for a great launching pad for companies besides just salesforce.com. |
InternetNews
April 14, 2008
Kenneth Corbin |
Salesforce, Google Extend Flights on The Cloud Salesforce.com announced today that it will offer its suite of customer relationship management applications to businesses through the Google Apps cloud-hosting platform. |
CRM
May 21, 2015
Oren Smilansky |
Salesforce Makes Community Cloud Friendlier for Users The CRM provider enhances the cloud with sharing and collaborative features. |
InternetNews
October 13, 2009 |
Salesforce Makes a Splash at Oracle OpenWorld CEO Marc Benioff thanks his old boss Larry Ellison, while touting a 'best of both worlds' theme. |
InternetNews
August 17, 2010 |
Wall Street Hopes Salesforce Stays Hot The on-demand CRM and business applications provider is trading at a rarefied price and, thus far, its sales and earnings have justified the lofty valuation. |
The Motley Fool
November 30, 2011
Keki Fatakia |
salesforce.com Faces Cloudy Weather Salesforce clocks record revenue, deepens losses. |
CRM
March 2, 2012
Leonard Klie |
Backupify Releases a Service for Salesforce.com Data The Snapshot for Salesforce CRM product lets users create backup files in case of data loss. |
InternetNews
October 9, 2009 |
Dell, Salesforce Team on Cloud Services for SMBs Salesforce finds a partner to pitch hardware and services to the SMB side where customer management is often limited to e-mail and a spreadsheet. |
InternetNews
September 3, 2010 |
Salesforce CRM Gets Real-Time Contact Updates, Leads Thanks to its acquisition of Jigsaw, the SaaS player integrates real-time updates on CRM contacts to its solution. |
InternetNews
December 6, 2010 |
Microsoft Targets Salesforce Customers Just in time for Salesforce's big Dreamforce conference, Microsoft makes a bid to win over new customers. |
InternetNews
June 15, 2009
Alex Goldman |
Salesforce Unleashes Free, Do-it-Yourself Cloud Salesforce says the free edition of Force.com will make it easy for companies to build their first cloud application. |
CRM
October 19, 2012 |
Salesforce.com Adds Social Analytics Partners to Marketing Cloud New offering includes mix-and-match options from 20 vendors. |
Financial Planning
January 1, 2012
Joel Bruckenstein |
Salesforce: More than Just CRM Social enterprise software is still in the early stages of development, but there is clearly a social media revolution taking place that advisors can't afford to ignore. |
CRM
May 11, 2015
John Tomich |
Three Quick Ways to Start Speaking Omnichannel Now Your customers are already fluent, so it's time you begin using the new language of digital commerce. |
