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CRM
July 17, 2012 |
Salesforce Radian6 Delivers New Insights An expanded partner ecosystem also caps the Radian6 social media monitoring and listening tool.   |
CRM
November 30, 2011
Judith Aquino |
Salesforce Takes Enterprise Social Media Marketing to the Cloud Radian6 Social Marketing Cloud lets companies monitor 150 million sources of social media conversations and more |
InternetNews
March 4, 2011
Paul Shread |
Salesforce Friends Facebook for Call Centers The SaaS giant adds support for Facebook to its Service Cloud 3 call center. |
CRM
March 30, 2011
Leonard Klie |
Salesforce.com Acquires Radian6 Salesforce.com put an end to the rumors today by announcing its acquisition of Radian6. The deal is worth $276 million in cash and $50 million in stocks. |
CRM
August 12, 2013 |
Salesforce Announces New Performance Edition Performance Edition will combine Sales Cloud, Service Cloud and Salesforce Platform with Data.com, Work.com, Identity, Live Agent, Knowledge and additional sandbox functionality in a single solution. |
CRM
October 15, 2014
Leonard Klie |
At Dreamforce 2014, Salesforce.com Delivers Wave Analytics Cloud Salesforce.com enters the $38 billion analytics market with the launch of its sixth cloud in the Salesforce Customer Success platform. |
CRM
December 20, 2012
Kelly Liyakasa |
Oracle to Acquire Eloqua for $871 Million This move foreshadows Oracle's burgeoning Customer Experience Cloud. |
CRM
August 28, 2012
Judith Aquino |
Indicee Unveils Indicee Analytics for Salesforce Chatter New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool. |
CRM
July 20, 2015 |
Talend Joins the Salesforce Analytics Cloud Ecosystem The new integration lets users move their data into the Salesforce Analytics Cloud. |
CRM
March 15, 2012 |
Salesforce.com Expands With Salesforce Rypple and Salesforce Site.com Salesforce Rypple will enable companies to engage and align people across their employee social networks. |
CRM
December 2012
Kelly Liyakasa |
Salesforce.com Delves Deeper into Social and Mobile Enterprise Dreamforce 2012 draws 90,000 attendees, features a multitude of product updates. |
CRM
May 30, 2013
Kelly Liyakasa |
Salesforce.com Launches Company Communities Widens scope of Salesforce platform to drive enterprise mobility. |
CRM
September 17, 2015
Leonard Klie |
Salesforce Introduces SalesforceIQ, the Thunder Platform, and IoT Cloud at Dreamforce New Salesforce product launches bring data from multiple sources into common Salesforce apps. |
InternetNews
January 15, 2009
Richard Adhikari |
Salesforce Launches 'Service Cloud' Building on technologies it announced in November, Salesforce.com today released Service Cloud, its next-generation customer service solution. |
CRM
September 20, 2012
Kelly Liyakasa |
Salesforce.com Delivers Social, Mobile Advancements at Dreamforce CEO Mark Benioff touts transformative power of social media in business. |
CRM
June 2011
Leonard Klie |
Radian6 Deal Enables Salesforce.com To Monitor the Social Web Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant. |
CRM
November 2015
Leonard Klie |
On the Scene: At Dreamforce 2015, Salesforce.com Strengthens Ties with Microsoft The two software giants plan to deliver even deeper integrations in 2016 |
CRM
September 2, 2011
Leonard Klie |
Salesforce Continues Its Push to the Cloud Salesforce.com and its leader have both staked their reputations on cloud computing. |
CRM
June 2011
Koa Beck |
Radian6 Sees Cloud Computing As Future of Marketing Overshadowed by news of a deal with Salesforce.com, Radian6 user conference stresses need to engage with customers, not bombard them. |
CRM
April 24, 2015 |
Maritz Releases MaritzCX for Salesforce on the AppExchange Maritz CS for Salesforce integrates customer data into Salesforce applications. |
CRM
September 21, 2012
Kelly Liyakasa |
Social Media Experimentation to Shift to ROI Justification Collaboration, social marketing have changed customer relationships. Salesforce.com's debut of enterprise file-sharing solution Chatterbox this week at Dreamforce hints at the cloud software company's further foray into powering the social enterprise. |
CRM
November 22, 2013
Leonard Klie |
Other Companies Shared the Dreamforce Spotlight With 135,000 attendees, Dreamforce made for a great launching pad for companies besides just salesforce.com. |
CRM
August 27, 2014 |
Salesforce.com Launches Salesforce1 Community Cloud New Community Cloud propels salesforce.com into the fast-growing $3.5 billion enterprise collaboration market. |
InternetNews
November 4, 2008
Richard Adhikari |
Salesforce Pushes Enterprise Collaboration As it moves more strongly into the cloud, Salesforce.com is also moving strongly into making collaboration easier. |
InternetNews
December 8, 2008
Richard Adhikari |
Salesforce Intros Force.com for Google App Engine The relationship between the two cloud players gets even cozier. |
CRM
November 20, 2013
Maria Minsker |
At Dreamforce Day 2, Salesforce.com Unveils the Salesforce ExactTarget Marketing Cloud ExactTarget Marketing Cloud is part of the new Salesforce1 Customer Platform, which Salesforce.com rolled out on Day 1. |
The Motley Fool
December 8, 2010 |
Salesforce.com Builds Enterprise Database for Cloud Salesforce wants to move things to the cloud. |
CRM
December 18, 2012
Kelly Liyakasa |
Salesforce.com Socializes Sales Performance Management Salesforce.com's announcement of a tight integration of Work.com with its Sales Cloud, focuses on behaviors such as coaching, recognition, and goal-setting for sales managers, along with built-in gaming elements. |
CRM
March 4, 2011
Brittany Farb |
Salesforce.com Unveils Service Cloud 3 Service Cloud 3 made its debut yesterday at Salesforce.com's Cloudforce 2011 event in New York. The new application will assist customers manage higher volumes of service issues through social media tools. |
Search Engine Watch
October 12, 2010
Garry Przyklenk |
How to Get Actionable Insights From Social Media Measurement and Monitoring Tools Social media monitoring tools provide a ton of data that you can use for brand management, generating leads, business development, and customer service. Here's how to cut through the noise and find your way to big profits. |
CRM
April 23, 2013
Kelly Liyakasa |
Salesforce.com Unifies Social Acquisitions The launch of Social.com app weds social listening and CRM contact data. |
InternetNews
June 1, 2011 |
Salesforce.com Unveils Social Enterprise Salesforce integrates social media with its sales, call center and Chatter services, with help from Radian6. |
Financial Planning
January 1, 2012
Joel Bruckenstein |
Salesforce: More than Just CRM Social enterprise software is still in the early stages of development, but there is clearly a social media revolution taking place that advisors can't afford to ignore. |
CRM
August 25, 2015
Oren Smilansky |
Salesforce Introduces Lightning Experience for Sales Cloud New capabilities steer salespeople toward an intuitive user experience. |
CRM
May 18, 2015 |
Tableau Releases Version 9.0 of Tableau Online Upgrade brings improved performance, smarter analytics, and expanded data access. |
CRM
May 30, 2014
Leonard Klie |
Microsoft and Salesforce.com Announce Strategic Partnership Industry leaders to deliver new solutions and mobile experiences for mutual customers. |
CRM
January 31, 2013 |
Genesys Expands Relationship with Salesforce.com Genesys Connect for Salesforce Service Cloud is now available on Salesforce.com's AppExchange. |
CRM
June 14, 2013
Kelly Liyakasa |
Salesforce.com "Doubles Down" on Marketing The Omnicom Media Group taps cloud vendor for agency network. |
CRM
December 17, 2015
Oren Smilansky |
Box, Salesforce.com Strengthen Ties with Files Connect The CRM vendor and the content management provider bolster offerings for customers of both platforms. |
CRM
June 17, 2014 |
PeopleLinx Integrates Social Selling with Salesforce Enterprises can now combine CRM with PeopleLinx's social marketing and sales platform. |
CRM
July 17, 2013 |
Salesforce.com Delivers Sales Performance Accelerator Sales Performance Accelerator combines Salesforce.com's Sales Cloud, Data.com, and Work.com. |
InternetNews
April 14, 2010 |
Social, Cloud Trends Merging: Salesforce's Benioff Salesforce.com's CEO talks up his vision of Cloud 2 - and what it means for enterprises. |
InternetNews
April 7, 2009
Andy Patrizio |
Salesforce Expands Smartphone Support New mobile offering will cover all three popular smart phone platforms and give access to basic Salesforce services. |
CRM
September 1, 2015
Oren Smilansky |
Salesforce Releases New Tools for Service Cloud A new user interface and app aim to smooth customer service operations. |
CRM
April 15, 2011
Leonard Klie |
Extending the Cloud for Salesforce.com Active Endpoints leads a new wave of companies consumerizing SaaS through user-driven customizations. |
CRM
January 5, 2016 |
Accenture Acquires CRMWaypoint The deal strengthens Accenture's cloud-first agenda and Salesforce.com capabilities. |
CRM
November 19, 2013
Leonard Klie |
At Dreamforce Day 1, Salesforce.com Introduces Salesforce1 Salesforce1 is the new social, mobile and cloud customer platform built to transform sales, service and marketing apps |
CRM
March 2015 |
The 2015 CRM Rising Stars: NewVoiceMedia Builds Multichannel Contact Centers for Salesforce.com Customers Fast growing and highly rated, the cloud contact center provider dominates on the AppExchange. |
InternetNews
March 4, 2011
Stuart J. Johnston |
Is Salesforce Overstating Green IT Claims? Do Salesforce customers produce 95 percent less carbon on average than their on-premise counterparts? Analysts aren't so sure. |
InternetNews
November 18, 2009 |
Salesforce Debuts a Facebook for the Enterprise At Dreamforce 2009, Benioff introduces Chatter, aimed at bridging the gap separating content, applications and people. |
