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CRM September 1, 2006	The Pulse: Is Your Company Using or Planning to Use Open Source CRM? A Reader Poll: We Use an Open Source CRM Solution: 22%... We Are Planning to Implement an Open Source CRM Solution in 2006: 14%... etc.
CRM October 18, 2004	The Pulse: In 2005 we Plan to... A chart summarizing in what direction companies plan to move regarding CRM spending.
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CRM August 7, 2010 Lauren McKay	The 5 Ms of Social Insight Everything regarding a company's use of social interactions with customers should start with the five M's.
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CRM August 2010	The 2010 CRM Influential Leaders: An Introduction Eight people were named CRM magazine's Influential Leaders for 2010.
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CRM August 2010 Joshua Weinberger	Influential Leaders: The Insider Ray Wang, partner, Altimeter Group, understands the convoluted processes by which enterprises acquire technology.
CRM November 2003 Ginger Conlon	How Do You Measure Success? Let us count the ways: Sales measures success one way, marketing another way, service another, and IT yet another. For this reason the first step of any CRM initiative should be to set mutually agreed-upon goals and metrics.
CRM September 23, 2004	The Pulse How did you integrate your sales process with your CRM software? Here's a chart with survey answers.
CRM November 19, 2004	The Pulse: What Was the Most Critical Factor in Your Choice of CRM Vendor? Here's a chart showing what the deciding factor was in choosing a CRM vendor.
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