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Information Today September 24, 2009 Paula J. Hane	PBworks Adds Social Media Features to Enterprise Collaboration Suite PBworks, a provider of hosted collaboration solutions for business and education, is the latest vendor to add social media features.
CIO November 15, 2001 Christopher Lindquist	Get the Message Use of collaboration tools continues to grow at a dramatic rate, according to a recent report...
Information Today September 1, 2011	CIOs Surveyed Say Workplace Communication Will Favor Real-Time Tools More than half (54%) of chief information officers interviewed recently said real-time workplace communication tools will surpass traditional email in popularity within the next 5 years.
PC World May 30, 2002 Frank Thorsberg	Instant Messaging Etiquette Follow our ten tips for proper IM manners...
InternetNews August 25, 2005 Dan Muse	Microsoft Aims to Help Developers Add Presence Looking to make it easier for developers to combine presence with business applications, Microsoft today introduced controls and new sample code for Microsoft Office Live Communications Server 2005.
InternetNews March 3, 2004 Colin C. Haley	New IM Product Rolling Out of Oracle Real-time collaboration tools follow the release of Web Conferencing tools.
InternetNews January 10, 2005 Susan Kuchinskas	Microsoft Hosts Messaging for SMBs Microsoft said its release of Microsoft Solution for Hosted Messaging and Collaboration Version 3.0 intends to provide a cost-effective way for small and medium-sized businesses to get advanced messaging functions.
InternetNews July 29, 2005 Sean Michael Kerner	IBM and Avaya Extend Call Collaboration IBM set to integrate Avaya technology for VoIP functionality into IBM's collaboration product lineup.
InternetNews March 8, 2005 Susan Kuchinskas	Microsoft Unfolds Collaboration Roadmap The impending release of Microsoft Communicator turns the "lowly" IM into a collaboration tool.
InternetNews December 13, 2005 Erin Joyce	Microsoft: Real-Time Requires Open Systems Microsoft announced a release to manufacturing of its Web-based enterprise communications client, Office Communicator Web Access.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
InternetNews November 10, 2005 Tim Gray	IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey.
CIO April 26, 2013 Mary Brandel	3 Tips to Get a Payoff From Collaboration Tools To reap the value of collaboration tool investments, CIOs study employee behavior, create incentives and embed capabilities in current work flows
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
InternetNews January 23, 2006 Clint Boulton	IBM Building Bridge to Major IM Platforms IBM today unveiled its latest Lotus collaboration software, which facilitates information in real-time and reuses assets to fit customers' service-oriented architectures.
InternetNews September 13, 2006 Michael Hickins	IBM Beats Microsoft to Meeting Space Bested by Microsoft in the arena of static collaboration workspace tools, IBM was determined to write the ground rules for real-time collaboration.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
CIO July 1, 2004 Edward Prewitt	Let's Start Meeting Like This A recent study of virtual work groups finds how they can be more productive and more effective than teams that always meet face-to-face.
CFO May 1, 2004 Esther Shein	Will IM Pay? Backers say instant messaging will revolutionize the way businesses work. They may be right.
Information Today November 20, 2014	Cisco Releases Business Collaboration App Project Squared is a free, cloud-based collaboration app that helps business teams have multiparty meetings (via chat, audio, or video) and share content with colleagues inside and outside their companies
Bank Technology News December 2002 Mark Bruno	Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide.
InternetNews March 3, 2004 Colin C. Haley	IM Making Strides; Interoperability Still Needed Businesses are increasingly using instant messaging, but speed bumps to adoption remain.
The Motley Fool April 1, 2004 Tim Beyers	The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped.
InternetNews September 6, 2004 Ryan Naraine	Seeking Riches in Business IM Niches A Silicon Valley vet credited with driving Apple's digital hub strategy looks for revenues amid the business IM rubble.
Commercial Investment Real Estate Mar/Apr 2006 Sara Drummond	IM Connected Commercial real estate brokers say instant messaging's real-time communication speeds business transactions.
CFO November 17, 2003 Peter Krass	Collaborative Computing E-mail has become perhaps the core technology, but a host of related capabilities have people talking.
Insurance & Technology May 18, 2004 Julie Gallagher	SPIM Gaining Ground on Spam IM is becoming the conduit of choice for senders of unsolicited messages.
Entrepreneur April 2005 Eric Bender	Present Sense The latest business IM packages, such as Microsoft's Istanbul, to be available by mid-2005, boost security and integrate smoothly, but most striking is how they exploit "presence" information -- adopting the familiar IM "buddy list" notices technique.
CRM January 8, 2015 Oren Smilansky	Interactive Intelligence Adds Directory to Its PureCloud Collaboration System The software and services provider's new cloud service is designed to foster collaboration in the enterprise.
InternetNews March 5, 2010	Google Buys DocVerse for Office Collaboration Google is snapping up DocVerse and its cloud-based collaboration add-on for archrival Microsoft Office.
PC World May 24, 2001 Tom Spring	Who's Reading Your Instant Messages? Privacy advocates warn of greater vulnerability as popular application migrates to more devices...
InternetNews September 24, 2008 Sean Michael Kerner	Cisco Mashes Up Collaboration New WebEx and Unified Communications initiatives are all about making collaboration more... collaborative.
Wall Street & Technology March 21, 2006 Cory Levine	IM: Real-Time Problems With Wall Street increasingly utilizing instant messaging (IM), financial firms must take the appropriate measures to ensure compliance with SEC rules 17a-3 and 17a-4, as well as individual NYSE and NASD mandates governing electronic communications.
Entrepreneur January 2009 Amanda C. Kooser	Collaborate Virtually Interactive web conferences with desktop sharing have gotten us used to the idea of online collaboration. Work together online with these new services.
PC World November 2005 Erik Larkin	Threat Alert: Instant Messaging Attacks Worms disguised as harmless links or attachments wriggle through chat software.
The Motley Fool February 21, 2006 Alyce Lomax	AIM Aims for Business Time Warner's AIM hopes corporate users will pay up.
Wall Street & Technology January 5, 2007	IM Invasion A new TowerGroup research note explores the pervasiveness of instant messaging in securities firms and discusses the reasons behind its popularity.
AFP eWire January 10, 2005	Instant Messaging: The Next Online Donation Tool? Even though you're probably not maximizing the potential of email with donors, are you recognizing that IM and mobile text messaging is rapidly catching up to email in usage?
InternetNews May 4, 2004 Jim Wagner	Microsoft Readies Next Enterprise IM Server Redmond set to test a new Live Communication Server with features to lure more business users.
Information Today November 24, 2008	PBwiki Adds Document Management to Collaboration Suite This new release allows organizations to use PBwiki as a fast and easy-to-use document management solution that's accessible to employees, vendors, partners, and customers, both inside and outside the firewall.
Bank Systems & Technology December 1, 2006 Nancy Feig	Instant Messaging Gets Delayed Treatment IM is spreading like wildfire in the business world because of its ability to provide real-time communications. One of the biggest questions surrounding business use of IM is whether to host your own service or use public IM services, such as AOL Instant Messenger.
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
InternetNews September 2, 2004 Roy Mark	Study: Workers Find IM a Mixed Blessing As workplace instant messaging use increases, most find it a positive, although concerns linger.
InternetNews June 26, 2007 Sean Michael Kerner	Gartner: Instant Messaging Reigns Supreme By 2013, instant messaging will be the primary mechanism for real-time communications, research firm says.
The Motley Fool August 24, 2004 Alyce Lomax	IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies.
InternetNews March 16, 2005 Tim Gray	FIMA Conference Focuses on IM Security The Financial Services Instant Messaging Association looks to vendors to secure enterprise IM networks.
BusinessWeek April 18, 2005 Jay Greene	Combat Over Collaboration Microsoft and IBM are fighting to control the info-sharing software market.
InternetNews July 19, 2005 Sean Michael Kerner	IM Accounts to Number in The Billions Instant messaging and enterprise instant messaging should continue to grow.
Inc. June 13, 2002 Anne Stuart	IM Legal Primer Instant messaging is evolving into a serious business tool -- with serious legal and security risks as well.