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CIO January 23, 2015	CIOs Deploy Different Social Tools for Different Types of Collaboration Jive, Jabber, Yammer, SharePoint, Lync -- CIOs roll out a variety of collaboration tools to fit the work styles of various types of far-flung employees
IndustryWeek February 15, 2012 Steve Minter	Collaboration Helps Manufacturers Leverage Limited Resources With the right support, collaborative organizations can thrive in a competitive marketplace.
CIO June 29, 2011 Kristin Burnham	How Random House Overcame 3 Common Enterprise Collaboration Obstacles Here's how Random House implemented an enterprise collaboration suite, encouraged adoption and is measuring its success.
InternetNews June 17, 2010	Wrestling with Enterprise 2.0's ROI Is it possible to quantify the benefits of Enterprise 2.0 technologies?
CIO March 25, 2011	How to Encourage Staff Interaction Through Social Media Enterprise collaboration tools need to be more than document-sharing repositories. These CIOs have found ways to get their people engaged.
Information Today November 2, 2009	PBworks Announces Real-Time and Voice Collaboration Geographically distributed teams will be able to work together on writing content, creating meeting notes in real time and enjoying other interactive features that previously required a face-to-face meeting.
CIO November 15, 2001 Christopher Lindquist	Get the Message Use of collaboration tools continues to grow at a dramatic rate, according to a recent report...
CIO April 25, 2012 Lauren Brousell	Desperately Seeking the Right Social Enterprise Tool? Parsons wanted to encourage collaboration and ditch its old-school ways by adopting an enterprise social platform. When a Yammer pilot fell flat, all eyes were on Jive.
CFO November 17, 2003 Peter Krass	Collaborative Computing E-mail has become perhaps the core technology, but a host of related capabilities have people talking.
CIO November 30, 2009	Learning to Share: Collaboration Requires of Culture of Comfort To build a successful collaborative environment, companies must foster users' trust, address fears of loss of control and embrace open interaction.
CIO February 1, 2003 Ben Worthen	John Hagel on Web Services and You Managers at the edges of an enterprise, under intense pressure to reduce costs, see Web services as an easy way to integrate with business partners. However, the CIO is under equal pressure to control costs. And that can put the CIO in the uncomfortable position of saying no to technology.
CIO August 27, 2008 John Brandon	Blackberry and Email and Videoconferencing. Oh My! Unified communications promises to integrate your Blackberry, your email and any other tools and devices you use to communicate and collaborate at work. Early adopters share four keys to successful implementation.
CRM September 12, 2014 Byron Matthews	Collaborative Customer Relationships Matter When businesses and customers are on the same team, everyone wins.
CIO July 1, 2004 Edward Prewitt	Let's Start Meeting Like This A recent study of virtual work groups finds how they can be more productive and more effective than teams that always meet face-to-face.
CIO January 28, 2011 Kim S. Nash	How Social Networking Creates a Collaboration Culture Thanks to Facebook, people have become willing to share information, creating a workplace culture ready for collaboration. But CIOs need to deploy the right tools.
CIO December 11, 2008 Andy Blumenthal	Encourage Social Networking, Without Discouraging In-Person Meetings Use social networking and collaboration tools like Facebook and SharePoint so that they complement, rather than replace, face-to-face contact.
CRM June 2015 Jim Dickie	What We've Got Here Is Failure to Collaborate If networking systems are underused, don't blame the technology
CIO November 30, 2009	Collaboration: Interaction Disconnect It is easier to set the goals for collaboration systems than to achieve the intended results.
CIO January 30, 2014 Stacy Collett	Facebook CIO Supports Video Calls to Preserve Employee Culture CIO Tim Campos says videoconferencing and other collaboration tools boost employee productivity and preserve the workplace culture at Facebook -- but integration of those tools is a challenge
Information Today September 24, 2009 Paula J. Hane	PBworks Adds Social Media Features to Enterprise Collaboration Suite PBworks, a provider of hosted collaboration solutions for business and education, is the latest vendor to add social media features.
Information Today September 1, 2011	CIOs Surveyed Say Workplace Communication Will Favor Real-Time Tools More than half (54%) of chief information officers interviewed recently said real-time workplace communication tools will surpass traditional email in popularity within the next 5 years.
CIO May 31, 2012 Lauren Brousell	Three Steps To Productive Meetings Meetings are a necessary evil in the business world -- few people like them, but without face-to-face discussion time, problems persist. Minimize the anguish and get the most out of precious time by following this expert's advice.
Bank Systems & Technology March 29, 2010 Penny Crosman	BofA to Expand Use of Videoconferencing Bank of America and Cisco today announced a major rollout of videoconferencing equipment across the bank, to improve collaboration among associates. The bank plans to install 200 units across the bank's global operations by year-end.
CIO May 31, 2012 Lauren Brousell	CIOs Extend Unified Communications to Mobile Devices A survey finds that IT leaders are accelerating their plans to invest in unified communications and collaboration technologies. But the systems aren't cheap.
CRM July 6, 2012 Otavio Freire	Enabling Social Collaboration with Social Compliance Monitoring, tracking, and reporting for risk management.
CIO May 14, 2010 Kim S. Nash	How Videoconferencing Improves Decision Making Videoconferencing helped a financial services company save $1 million on travel, but the greater advantage comes from enabling faster decisions.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
InternetNews March 3, 2004 Colin C. Haley	IM Making Strides; Interoperability Still Needed Businesses are increasingly using instant messaging, but speed bumps to adoption remain.
CIO November 11, 2009 Kim S. Nash	The Top Line Interview: Betsy Burton A distinguished analyst at Gartner fast-forwards to the future of the CIO.
CRM August 2013 Kelly Liyakasa	Collaboration Makes Good Sales Great World-class organizations leverage teamwork and collaboration technology to be more successful.
InternetNews December 13, 2005 Erin Joyce	Microsoft: Real-Time Requires Open Systems Microsoft announced a release to manufacturing of its Web-based enterprise communications client, Office Communicator Web Access.
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
HBS Working Knowledge November 26, 2007 Sean Silverthorne	Best Practices of Global Innovators Innovation is increasingly driven through collaborative teams due to product complexity, availability of a low-cost but highly skilled labor pool, and advances in development tools.
InternetNews September 24, 2008 Sean Michael Kerner	Cisco Mashes Up Collaboration New WebEx and Unified Communications initiatives are all about making collaboration more... collaborative.
CIO March 15, 2001 Susan H. Cramm	The CIO as Valet Why you should follow the fiduciary model of IT management
InternetNews August 5, 2010	Google Wave Washes Out Google Wave, the technology once heralded as a replacement for email, IM and other forms of Internet-based office collaboration, has been sunk.
InternetNews October 19, 2004 Ryan Naraine	Microsoft Looks to 'Istanbul' for IM, Telephony Microsoft announced its entry into the red-hot VoIP market Tuesday with the beta release of a new communications client capable of powering instant messaging, telephony integration and PC-based voice and video.
InternetNews March 3, 2004 Colin C. Haley	New IM Product Rolling Out of Oracle Real-time collaboration tools follow the release of Web Conferencing tools.
Information Today April 29, 2013	FirstRain Releases Expanded Set of Analytics Actions for Salesforce.com Using these unique analytics-based actions, sales professionals can instantly convert useful customer analytics into the activities that increase team collaboration, improve alignment with customer strategies, and drive revenue.
CRM December 12, 2014 Bob Marsh	Why You Need to Improve Your Gamification Strategy Now Focus on collaboration, visibility, and recognition when building motivational campaigns.
CIO October 1, 2003 Megan Santosus	Secrets to Managing Techies IT employees are different. Here's how to lead them.
Entrepreneur January 2009 Amanda C. Kooser	Collaborate Virtually Interactive web conferences with desktop sharing have gotten us used to the idea of online collaboration. Work together online with these new services.
CIO July 14, 2008 Chris Potts	Tools for Leading Business Change As developments such as Web 2.0 change business models, enterprise architecture and IT portfolio management provide strategic tools that CIOs can use to innovate and efficiently execute change. Just remember that these tools are not about IT, but about people, collaboration and culture.
InternetNews May 4, 2009 Alex Goldman	Oracle Takes on SharePoint With Beehive Upgrade With the addition of wikis and unified communications, Oracle is moving into new territory.
InternetNews March 8, 2005 Susan Kuchinskas	Microsoft Unfolds Collaboration Roadmap The impending release of Microsoft Communicator turns the "lowly" IM into a collaboration tool.
Insurance & Technology April 30, 2008 David Luff	In an Increasingly Global World, Insurers Who Leverage Telepresence and Videoconferencing's Capabilities Put Themselves Ahead of the Curve Telepresence and videoconferencing can save time and money and even help manage head count, while giving carriers, agents, customers and partners a personal, face-to-face experience in real time.
IndustryWeek March 1, 2006 Jonathan Katz	Conferencing Solutions Converge Integrated collaborative technologies provide multiple ways to communicate simultaneously.
InternetNews July 29, 2005 Sean Michael Kerner	IBM and Avaya Extend Call Collaboration IBM set to integrate Avaya technology for VoIP functionality into IBM's collaboration product lineup.
CRM January 8, 2015 Oren Smilansky	Interactive Intelligence Adds Directory to Its PureCloud Collaboration System The software and services provider's new cloud service is designed to foster collaboration in the enterprise.
CIO April 27, 2011 Kim S. Nash	Give Middle Managers Better Collaboration Tools It's not enough to share documents, says Geoffrey Moore, the consultant and expert on technology adoption. Daily decisions can be made more quickly if employees, especially middle managers, can use text messaging, video and social-media tools to engage directly with each other.