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InternetNews March 8, 2005 Susan Kuchinskas	Microsoft Unfolds Collaboration Roadmap The impending release of Microsoft Communicator turns the "lowly" IM into a collaboration tool.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
InternetNews December 12, 2005 Jim Wagner	Microsoft, MCI Dial up VoIP Partnership Not to be outdone in the voice over IP features race, Microsoft is giving its instant messaging users the ability to dial into phones from their PC.
InternetNews February 14, 2006 Tim Scannell	Mobile Communicator Via Microsoft Microsoft CEO Steve Ballmer introduced Office Communicator Mobile at the 3GSM World Congress event in Barcelona during a keynote presentation.
InternetNews December 7, 2006 Michael Hickins	IBM Collaboration Suite Gets More Chatty IBM today announced that customers of its Lotus Sametime 7.5 corporate instant messaging and Web conferencing application can now communicate with users of AIM and Google Talk instant messaging systems.
InternetNews October 26, 2004 Ryan Naraine	Microsoft's Biz IM Server Goes Gold After nearly six months of beta testing, Microsoft's Office Live Communications Server 2005 is ready for prime time, but full-fledged interoperability with AOL and Yahoo is not yet available.
InternetNews October 26, 2005 Jim Wagner	Will Microsoft, Yahoo Find IM Harmony? Technical considerations aren't the only thing Microsoft needs to keep in mind while building its bridge to Yahoo's IM network.
InternetNews October 11, 2007 Larry Barrett	IBM Aims to Burst Microsoft's Office Communications Bubble IBM talks up integration plans for its Lotus Symphony apps suite, just days before Microsoft unveils Office Communications Server 2007.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
InternetNews March 16, 2006 Erin Joyce	'People Ready' to Drive Microsoft's Growth Twenty years after Microsoft went public, the world's largest software company is sounding a new drumbeat about products in the pipeline that will fuel its next phase of growth.
InternetNews October 19, 2004 Ryan Naraine	Microsoft Looks to 'Istanbul' for IM, Telephony Microsoft announced its entry into the red-hot VoIP market Tuesday with the beta release of a new communications client capable of powering instant messaging, telephony integration and PC-based voice and video.
CRM May 2, 2005 Colin Beasty	Is It Time for Real Time? Recent debuts of real-time enterprise tools by Microsoft and AOL could help jump-start presence management in the contact center.
InternetNews May 4, 2004 Jim Wagner	Microsoft Readies Next Enterprise IM Server Redmond set to test a new Live Communication Server with features to lure more business users.
InternetNews September 7, 2005 Erin Joyce	AOL Closing in on Video VoIP Launch AOL is about two weeks away from moving its VoIP calling service into wider public use.
InternetNews January 11, 2005 Sean Michael Kerner	Microsoft, Siemens Unite on Collaboration The two firms will market and sell the other's communication platforms.
InternetNews April 14, 2005 Tim Gray	AOL Expands IM Network to More Partners AOL formalizes interoperability relationships with, and opens networks to, companies who sell IM software to businesses.
InternetNews April 19, 2005 Dan Muse	Microsoft Says LCS Is Going Mobile While details on availability and pricing are still sketchy, Microsoft today unveiled the newest piece to its Live Communications puzzle and announced a partnership with RIM to bring enterprise IM to Blackberry users.
InternetNews June 26, 2007 Sean Michael Kerner	Gartner: Instant Messaging Reigns Supreme By 2013, instant messaging will be the primary mechanism for real-time communications, research firm says.
InternetNews October 12, 2005 Jim Wagner	Yahoo, Microsoft to Link IM Networks Yahoo and Microsoft are linking up their IM networks to allow MSN and Yahoo Messenger users to communicate across the two platforms, creating a global network of more than 275 million strong.
InternetNews March 30, 2005 Jim Wagner	Sun Adds Jabber Protocol to IM XMPP support by Sun gives the protocol more corporate support for instant messaging software, though officials say there's room for SIMPLE, another protocol, too.
InternetNews November 22, 2005	Out With The Old AIM, In With Triton AOL's official launch of its Triton all-in-one IM client begins today.
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
InternetNews September 20, 2005 Sean Michael Kerner	AOL Launches Next-Gen VoIP-IM Service AOL launches new VoIP service that uses its new Triton IM client as a softphone application.
InternetNews March 3, 2004 Colin C. Haley	IM Making Strides; Interoperability Still Needed Businesses are increasingly using instant messaging, but speed bumps to adoption remain.
InternetNews March 17, 2008 Judy Mottl	Avaya Gears Up For Unified Communication Battle Avaya today introduced several offerings for mobile workers and a services program, all geared toward helping businesses achieve better workforce responsiveness.
InternetNews September 16, 2010	Avaya's 'Flare' Brings Context to Collaboration Unified communications platform offers presence information for voice, video and IM availability, so users can see when colleagues are free to chat.
InternetNews February 17, 2006 Ed Sutherland	Office 2007 Unveiled Office 2007 provides enterprise users with a new interface and enhanced integration of recently-acquired applications.
New Architect March 2003 Joseph C. Panettieri	Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging
InternetNews August 6, 2004 Ryan Naraine	MSN Goes Web Messaging The software giant's Internet unit takes its instant messaging service to the Web and throws a blog a bone.
InternetNews August 25, 2005 Dan Muse	Microsoft Aims to Help Developers Add Presence Looking to make it easier for developers to combine presence with business applications, Microsoft today introduced controls and new sample code for Microsoft Office Live Communications Server 2005.
InternetNews August 24, 2005 Susan Kuchinskas	Now, You're Google-Talking on IM New Google Talk service combines Instant Messenger and Voice over Internet Protocol.
InternetNews June 26, 2006 Ed Sutherland	Microsoft Dials For Dollars Microsoft is headed down a new path with a raft of software designed to unify the corporate communications experience.
CIO August 27, 2008 John Brandon	Blackberry and Email and Videoconferencing. Oh My! Unified communications promises to integrate your Blackberry, your email and any other tools and devices you use to communicate and collaborate at work. Early adopters share four keys to successful implementation.
Information Today November 2, 2009	PBworks Announces Real-Time and Voice Collaboration Geographically distributed teams will be able to work together on writing content, creating meeting notes in real time and enjoying other interactive features that previously required a face-to-face meeting.
InternetNews June 15, 2005 Jim Wagner	Yahoo Buys Into VoIP Yahoo acquired VoIP provider Dialpad Communications to bolster its computer-to-computer telephony service.
InternetNews August 31, 2005 Sean Michael Kerner	Microsoft Acquires VoIP Company Microsoft has acquired San Francisco based Teleo, a developer of VoIP, PSTN termination and click to call functionality.
InternetNews June 3, 2004 Sean Michael Kerner	Gaim's Ground in a Closed IM World The open source IM project could looks for new ways to connect with other IM platforms.
CFO May 1, 2004 Esther Shein	Will IM Pay? Backers say instant messaging will revolutionize the way businesses work. They may be right.
Information Today September 1, 2011	CIOs Surveyed Say Workplace Communication Will Favor Real-Time Tools More than half (54%) of chief information officers interviewed recently said real-time workplace communication tools will surpass traditional email in popularity within the next 5 years.
InternetNews March 3, 2004 Colin C. Haley	New IM Product Rolling Out of Oracle Real-time collaboration tools follow the release of Web Conferencing tools.
InternetNews June 26, 2006 Michael Hickins	IBM in Microsoft's Upgrade Path IBM is unveiling parts of Lotus Sametime 7.5, promised in January of this year, with upgrades allowing integration between its collaboration tools and Office.
InternetNews March 4, 2004 Colin C. Haley	AOL Eyes Enterprise, Mobile IM Growth Partnerships with corporations and mobile carriers are key to making IM mainstream, an AOL executive said.
InternetNews May 7, 2004 Ryan Naraine	Has IM Innovation Peaked? Lots of buzz in the public instant messaging space but there's still an empty feeling inside my buddy list.
InternetNews January 10, 2005 Susan Kuchinskas	Microsoft Hosts Messaging for SMBs Microsoft said its release of Microsoft Solution for Hosted Messaging and Collaboration Version 3.0 intends to provide a cost-effective way for small and medium-sized businesses to get advanced messaging functions.
InternetNews July 21, 2004 Ryan Naraine	Jabber Chats Up Gateway to IBM The IM software firm's XMPP-to-SIP Gateway opens the door for interoperability with Big Blue's Lotus instant messenger.
InternetNews August 19, 2005 Dan Muse	Antepo Makes a Federated Case for AIM The instant messaging platform vendor next week will release OPN System XT, to ensure businesses meet compliance and security requirements when users use instant messaging.
InternetNews September 3, 2004 Ryan Naraine	Edmund Fish, General Manager, AOL Desktop Messaging The general manager of America Online's desktop messaging unit talks about IM interoperability, innovation and the state of the corporate IM market.
PHONE+ June 2, 2009 Scott Kinka	Presence and Preferences: The Basics of UC What does the term "unified communications" mean? Frankly, that depends on who offers the definition.
CIO August 31, 2011 Juan Carlos Perez	Is Office 365 Right for Your Enterprise? With Office 365, Microsoft is staking out its territory in the cloud. But CIOs have to judge whether making the shift is the right strategy for their enterprise.