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Inc. October 2005 John Fried	Is Instant Messaging an Instant Menace? IM, e-mail's little brother, isn't just for teenagers anymore. But it causes some problems in a corporate environment.
Bank Systems & Technology December 1, 2006 Nancy Feig	Instant Messaging Gets Delayed Treatment IM is spreading like wildfire in the business world because of its ability to provide real-time communications. One of the biggest questions surrounding business use of IM is whether to host your own service or use public IM services, such as AOL Instant Messenger.
Insurance & Technology May 18, 2004 Julie Gallagher	SPIM Gaining Ground on Spam IM is becoming the conduit of choice for senders of unsolicited messages.
CIO March 15, 2003 Art Jahnke	Ready for Instant Messaging? IM isn't just for teenagers anymore. But are the downsides too much for corporate America?
InternetNews October 12, 2005 Jim Wagner	Yahoo, Microsoft to Link IM Networks Yahoo and Microsoft are linking up their IM networks to allow MSN and Yahoo Messenger users to communicate across the two platforms, creating a global network of more than 275 million strong.
PC Magazine December 30, 2003	IM Spam, Spam I Am You don't have to put up with spam coming at you when you're iming. Here's what you need to know.
InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
PC World March 2004 Scott Spanbauer	A Grown-Up's Guide to Instant Messaging Here is an overview of available IM services and software, along with some commonsense advice on how to safeguard your privacy and security while you're using them.
InternetNews March 20, 2006 Ed Sutherland	ScanSafe Intros IM Security Management Instant messaging is a popular way for workers to communicate. It is also gaining popularity as a way for attackers to spread viruses, according to ScanSafe, the latest firm looking to secure enterprise IM.
CIO September 15, 2003 Geoffrey James	Auditing the Chat Line You've got instant messaging. And the accountants and regulators may want to take a look at it someday. Especially if you are in the financial services industry, instant chat missives are subject to the same kinds of document retention rules that govern paper documents and e-mail messages.
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
Entrepreneur January 2003 Mark Henricks	Instant Mess Grab the spackle. Instant messaging is the latest crack in your business's security.
InternetNews October 15, 2004 Sean Michael Kerner	Enterprising the Instant Message Research looks at the use of public Instant Messaging during the workday over those implemented by corporations.
PC World May 24, 2001 Tom Spring	Who's Reading Your Instant Messages? Privacy advocates warn of greater vulnerability as popular application migrates to more devices...
InternetNews July 1, 2005 Susan Kuchinskas	MSN, Vodafone Entwine IM Systems The content player and carrier will let European users message from phone to PC and back.
Inc. June 10, 2002 Anne Stuart	IM Product Sampler A list of free and commercial-grade IM products.
The Motley Fool April 1, 2004 Tim Beyers	The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped.
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
InternetNews September 2, 2004 Roy Mark	Study: Workers Find IM a Mixed Blessing As workplace instant messaging use increases, most find it a positive, although concerns linger.
PC World May 30, 2002 Frank Thorsberg	Instant Messaging Etiquette Follow our ten tips for proper IM manners...
The Motley Fool June 25, 2004 Alyce Lomax	Yahoo! Says No to Trillian The Internet bellwether Yahoo! is blocking third-party instant messaging clients like Trillian from its network. According to Yahoo!, the reason for the move is to head spim, the instant messenger equivalent to spam, off at the pass.
InternetNews June 26, 2007 Sean Michael Kerner	Gartner: Instant Messaging Reigns Supreme By 2013, instant messaging will be the primary mechanism for real-time communications, research firm says.
The Motley Fool December 28, 2005 Alyce Lomax	Beware the MSN Messenger Bug Attacks on IM programs are on the rise, and although MSN Messenger is not the top instant-messaging software, one research group found that MSN Messenger has been used quite frequently for such IM viruses, as the newest threat shows.
PC World April 30, 2001 Joel Strauch	Swap Instant Messages Outside Your Service Jabber Instant Messenger bridges digital gaps...
InternetNews March 16, 2005 Tim Gray	FIMA Conference Focuses on IM Security The Financial Services Instant Messaging Association looks to vendors to secure enterprise IM networks.
PC Magazine September 2, 2003 Brett Glass	IM Security: Don't Get Fooled Instant-messaging clients leave your PC open to attacks. Here's how to close the holes.
InternetNews October 26, 2005 Jim Wagner	Will Microsoft, Yahoo Find IM Harmony? Technical considerations aren't the only thing Microsoft needs to keep in mind while building its bridge to Yahoo's IM network.
New Architect March 2003 Joseph C. Panettieri	Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging
InternetNews June 21, 2004 Michael Hall	AOL and Yahoo Sound Enterprise IM Retreat Enterprise IM must be feeling pretty lonely about now. Two of the largest public IM providers are pulling back from offering services for big business.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
InternetNews December 22, 2005 Susan Kuchinskas	Festoon Plugs Skype Into Google Talk Santa Cruz Networks released Festoon Unity, a free plug-in to let Skype users engage in VoIP and video calls with users of Google Talk.
The Motley Fool April 15, 2005 Tim Beyers	Reuters: Help, IM Under Attack A digital worm wiggles its way into Reuters' instant messaging system. Take precautions to protect yourself from worms like Kelvir.
Entrepreneur May 2009 Francine Kizner	The New Era of IM Instant messaging has come a long way since the days of in-network AIM chatting.
Entrepreneur December 2006 Amanda C. Kooser	Get the Message Instant messaging is gaining favor as a business tool.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
InternetNews October 10, 2005 Jim Wagner	CipherTrust Launches IronIM CipherTrust is taking its e-mail filtering expertise to the instant messaging arena with the announcement of CipherTrust IronIM.
InternetNews August 6, 2004 Ryan Naraine	MSN Goes Web Messaging The software giant's Internet unit takes its instant messaging service to the Web and throws a blog a bone.
The Motley Fool June 13, 2006 Alyce Lomax	AOL: Talk of the Town AOL's trying to jazz up its chat client -- for good reason.
PC World June 2004 Liane Cassavoy	Viruses Target IM Virus writers and scammers are now plying their trade via instant messaging. Here are the real threats, and tips on avoiding them, including software solutions.
AFP eWire January 10, 2005	Instant Messaging: The Next Online Donation Tool? Even though you're probably not maximizing the potential of email with donors, are you recognizing that IM and mobile text messaging is rapidly catching up to email in usage?
Bank Technology News December 2002 Mark Bruno	Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide.
PC World November 2003 Victor R. Garza	Secure Instant Messages Zone Labs' IMsecure Pro is must-have software for security-minded IM users.
PC World April 13, 2001 Joel Strauch	Cross-Platform Blabber With Jabber's Instant Messenger Talk to other instant-messaging users on other systems with JIM...
PC Magazine September 15, 2003	Mass IM One billion messages here, one billion there, and soon you're a broadcaster. That's the thinking behind a new enterprise messaging service designed to turn instant messaging into instant broadcasting.
Wall Street & Technology November 17, 2003 Ivy Schmerken	New Tool of the Trade Despite compliance scrutiny, instant messaging is a hot communications tool on trading floors.
The Motley Fool January 23, 2006 Alyce Lomax	IBM Makes AIM Play Nice Big Blue's Sametime corporate IM program brings AIM and rival services together.
The Motley Fool June 20, 2006 Alyce Lomax	Yahoo! Plugs In Given the highly competitive instant messaging field, it's easy to see why investors might have disregarded Yahoo!'s ability to benefit from IMs.
InternetNews January 2, 2004 Ryan Naraine	MSN Messenger Worm Making Rounds Jitux.A worm uses the popular IM network to spread itself.
InternetNews July 19, 2005 Sean Michael Kerner	IM Accounts to Number in The Billions Instant messaging and enterprise instant messaging should continue to grow.
InternetNews August 25, 2005 Sean Michael Kerner	Microsoft Responds to Google Talk Redmond launches new MSN Messenger 7.5 the same day as GoogleTalk is launched. The latest version, which only supports Windows XP users, offers increased audio features.