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Inc. October 2005 John Fried	Is Instant Messaging an Instant Menace? IM, e-mail's little brother, isn't just for teenagers anymore. But it causes some problems in a corporate environment.
InternetNews March 29, 2004 Robyn Greenspan	IM Spam Expected to Triple As if spam wasn't annoying enough, unwanted messages are popping up on instant messaging screens too.
The Motley Fool April 1, 2004 Tim Beyers	The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped.
Bank Systems & Technology December 1, 2006 Nancy Feig	Instant Messaging Gets Delayed Treatment IM is spreading like wildfire in the business world because of its ability to provide real-time communications. One of the biggest questions surrounding business use of IM is whether to host your own service or use public IM services, such as AOL Instant Messenger.
PC World June 2004 Andrew Brandt	Cut Off Instant Messaging Spam How to avoid 'spim' with the major IM packages.
The Motley Fool June 25, 2004 Alyce Lomax	Yahoo! Says No to Trillian The Internet bellwether Yahoo! is blocking third-party instant messaging clients like Trillian from its network. According to Yahoo!, the reason for the move is to head spim, the instant messenger equivalent to spam, off at the pass.
The Motley Fool February 22, 2005 Tim Beyers	Spim Scam IMs Spam The first arrest has been made for a scam that was waiting to happen -- sending unwanted solicitations through instant messaging.
PC Magazine December 30, 2003	IM Spam, Spam I Am You don't have to put up with spam coming at you when you're iming. Here's what you need to know.
PC World May 24, 2001 Tom Spring	Who's Reading Your Instant Messages? Privacy advocates warn of greater vulnerability as popular application migrates to more devices...
InternetNews October 15, 2004 Sean Michael Kerner	Enterprising the Instant Message Research looks at the use of public Instant Messaging during the workday over those implemented by corporations.
InternetNews October 12, 2005 Jim Wagner	Yahoo, Microsoft to Link IM Networks Yahoo and Microsoft are linking up their IM networks to allow MSN and Yahoo Messenger users to communicate across the two platforms, creating a global network of more than 275 million strong.
PC World May 30, 2002 Frank Thorsberg	Instant Messaging Etiquette Follow our ten tips for proper IM manners...
InternetNews July 19, 2005 Sean Michael Kerner	IM Accounts to Number in The Billions Instant messaging and enterprise instant messaging should continue to grow.
PC Magazine September 15, 2003	Mass IM One billion messages here, one billion there, and soon you're a broadcaster. That's the thinking behind a new enterprise messaging service designed to turn instant messaging into instant broadcasting.
InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
InternetNews June 21, 2004 Michael Hall	AOL and Yahoo Sound Enterprise IM Retreat Enterprise IM must be feeling pretty lonely about now. Two of the largest public IM providers are pulling back from offering services for big business.
InternetNews February 22, 2005 Roy Mark	Teen's Extortion Plot Spims Out of Control A young New Yorker is nabbed in L.A. for "spimming" - sending spam through instant messenger.
PC World November 2003 Victor R. Garza	Secure Instant Messages Zone Labs' IMsecure Pro is must-have software for security-minded IM users.
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
CIO September 15, 2003 Geoffrey James	Auditing the Chat Line You've got instant messaging. And the accountants and regulators may want to take a look at it someday. Especially if you are in the financial services industry, instant chat missives are subject to the same kinds of document retention rules that govern paper documents and e-mail messages.
Inc. June 13, 2002 Anne Stuart	IM Legal Primer Instant messaging is evolving into a serious business tool -- with serious legal and security risks as well.
InternetNews February 27, 2009 Richard Adhikari	Spammers Return to 'Spim' to Lure Victims Once again, instant messaging is being used by malware authors and fraudulent marketers to ply their trades.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
The Motley Fool June 20, 2006 Alyce Lomax	Yahoo! Plugs In Given the highly competitive instant messaging field, it's easy to see why investors might have disregarded Yahoo!'s ability to benefit from IMs.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
Wall Street & Technology July 26, 2004 Kerry Massaro	Fast Facts From Radicati Group Learn some statistics about instant messaging, e-mail and spam, and voice over internet protocol.
InternetNews September 2, 2004 Roy Mark	Study: Workers Find IM a Mixed Blessing As workplace instant messaging use increases, most find it a positive, although concerns linger.
Wall Street & Technology October 27, 2003 Jim Middlemiss	IT Challenge When it comes to instant messaging, financial services firms must grapple with the fundamental question: Do you allow the deployment of multiple platforms or limit users to only one?
The Motley Fool August 24, 2004 Alyce Lomax	IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies.
New Architect March 2003 Joseph C. Panettieri	Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging
InternetNews October 26, 2005 Jim Wagner	Will Microsoft, Yahoo Find IM Harmony? Technical considerations aren't the only thing Microsoft needs to keep in mind while building its bridge to Yahoo's IM network.
CFO May 1, 2004 Esther Shein	Will IM Pay? Backers say instant messaging will revolutionize the way businesses work. They may be right.
InternetNews November 10, 2005 Tim Gray	IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey.
InternetNews December 7, 2004 Sean Michael Kerner	IM Threat Center Formed A consortium creates the center to inform and educate IM users about threats.
The Motley Fool January 23, 2006 Alyce Lomax	IBM Makes AIM Play Nice Big Blue's Sametime corporate IM program brings AIM and rival services together.
The Motley Fool June 16, 2005 Tim Beyers	Hackers Aim for AIM Is instant messaging really that safe? Not so much. The startling lack of IM shielding from major vendors such as Symantec and McAfee has left many users vulnerable.
InternetNews May 8, 2006 Ed Sutherland	Free Calls From AIM AOL offers free phone numbers and voicemail aimed at instant messaging users.
PC World June 2004 Liane Cassavoy	Viruses Target IM Virus writers and scammers are now plying their trade via instant messaging. Here are the real threats, and tips on avoiding them, including software solutions.
InternetNews February 22, 2005 Tim Gray	Spim Tide Rising Report shows instant messaging is becoming a popular target for spammers.
Entrepreneur December 2006 Amanda C. Kooser	Get the Message Instant messaging is gaining favor as a business tool.
AFP eWire January 10, 2005	Instant Messaging: The Next Online Donation Tool? Even though you're probably not maximizing the potential of email with donors, are you recognizing that IM and mobile text messaging is rapidly catching up to email in usage?
InternetNews July 13, 2006 Clint Boulton	Yahoo, Microsoft IM Beta Joined at The Hip Some 350 million users will be able to communicate from Yahoo Messenger with Voice to Windows Live Messenger.
PC World November 27, 2002 Scarlet Pruitt	AOL Ready to Take Aim at Outlook Online giant is testing a stand-alone e-mail client with built-in IM features, but can it compete with Microsoft?
Inc. June 10, 2002 Anne Stuart	IM Product Sampler A list of free and commercial-grade IM products.
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
PC World October 2002 Frank Thorsberg	How Secure Is Instant Messaging? Companies balance convenience with safety concerns.
InternetNews March 16, 2005 Tim Gray	FIMA Conference Focuses on IM Security The Financial Services Instant Messaging Association looks to vendors to secure enterprise IM networks.
The Motley Fool June 13, 2006 Alyce Lomax	AOL: Talk of the Town AOL's trying to jazz up its chat client -- for good reason.
Entrepreneur January 2003 Mark Henricks	Instant Mess Grab the spackle. Instant messaging is the latest crack in your business's security.
PC World March 2004 Scott Spanbauer	A Grown-Up's Guide to Instant Messaging Here is an overview of available IM services and software, along with some commonsense advice on how to safeguard your privacy and security while you're using them.