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InternetNews October 21, 2005 Tim Gray	FIMA Looks Toward Interoperability The Financial Services Instant Messaging Association held a roundtable to discuss issues of interoperability and the future of enterprise instant messaging.
InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
Inc. October 2005 John Fried	Is Instant Messaging an Instant Menace? IM, e-mail's little brother, isn't just for teenagers anymore. But it causes some problems in a corporate environment.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
Bank Technology News December 2002 Mark Bruno	Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide.
Wall Street & Technology October 27, 2003 Jim Middlemiss	IT Challenge When it comes to instant messaging, financial services firms must grapple with the fundamental question: Do you allow the deployment of multiple platforms or limit users to only one?
New Architect March 2003 Joseph C. Panettieri	Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging
InternetNews July 13, 2004 Sean Michael Kerner	SMB's Get Some IM Facetime FaceTime Communications, a longtime AOL partner on IM, offers a new security appliance geared for smaller enterprises.
InternetNews July 19, 2005 Sean Michael Kerner	IM Accounts to Number in The Billions Instant messaging and enterprise instant messaging should continue to grow.
InternetNews October 15, 2004 Sean Michael Kerner	Enterprising the Instant Message Research looks at the use of public Instant Messaging during the workday over those implemented by corporations.
The Motley Fool August 24, 2004 Alyce Lomax	IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies.
InternetNews December 7, 2006 Michael Hickins	IBM Collaboration Suite Gets More Chatty IBM today announced that customers of its Lotus Sametime 7.5 corporate instant messaging and Web conferencing application can now communicate with users of AIM and Google Talk instant messaging systems.
InternetNews September 2, 2004 Roy Mark	Study: Workers Find IM a Mixed Blessing As workplace instant messaging use increases, most find it a positive, although concerns linger.
InternetNews April 14, 2005 Tim Gray	AOL Expands IM Network to More Partners AOL formalizes interoperability relationships with, and opens networks to, companies who sell IM software to businesses.
InternetNews June 21, 2004 Michael Hall	AOL and Yahoo Sound Enterprise IM Retreat Enterprise IM must be feeling pretty lonely about now. Two of the largest public IM providers are pulling back from offering services for big business.
PC World October 2002 Frank Thorsberg	How Secure Is Instant Messaging? Companies balance convenience with safety concerns.
Wall Street & Technology February 12, 2004 Jim Middlemiss	To Be or Not to Be an IM Shop? Financial-services firms are divided when it comes to allowing instant messaging. Many warn they don't have a choice.
InternetNews November 10, 2005 Tim Gray	IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey.
InternetNews October 26, 2004 Ryan Naraine	Microsoft's Biz IM Server Goes Gold After nearly six months of beta testing, Microsoft's Office Live Communications Server 2005 is ready for prime time, but full-fledged interoperability with AOL and Yahoo is not yet available.
The Motley Fool January 23, 2006 Alyce Lomax	IBM Makes AIM Play Nice Big Blue's Sametime corporate IM program brings AIM and rival services together.
InternetNews March 20, 2006 Ed Sutherland	ScanSafe Intros IM Security Management Instant messaging is a popular way for workers to communicate. It is also gaining popularity as a way for attackers to spread viruses, according to ScanSafe, the latest firm looking to secure enterprise IM.
Wall Street & Technology January 5, 2007	IM Invasion A new TowerGroup research note explores the pervasiveness of instant messaging in securities firms and discusses the reasons behind its popularity.
Entrepreneur December 2006 Amanda C. Kooser	Get the Message Instant messaging is gaining favor as a business tool.
InternetNews October 10, 2005 Jim Wagner	CipherTrust Launches IronIM CipherTrust is taking its e-mail filtering expertise to the instant messaging arena with the announcement of CipherTrust IronIM.
Wall Street & Technology March 21, 2006 Cory Levine	IM: Real-Time Problems With Wall Street increasingly utilizing instant messaging (IM), financial firms must take the appropriate measures to ensure compliance with SEC rules 17a-3 and 17a-4, as well as individual NYSE and NASD mandates governing electronic communications.
InternetNews June 26, 2007 Sean Michael Kerner	Gartner: Instant Messaging Reigns Supreme By 2013, instant messaging will be the primary mechanism for real-time communications, research firm says.
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
The Motley Fool June 10, 2004 Alyce Lomax	AOL Aims at Business Today, Time Warner's America Online unit, which offers the most popular instant messenger client, AIM, said it has teamed up with several companies to offer a more business-friendly version of the software.
CIO March 15, 2003 Art Jahnke	Ready for Instant Messaging? IM isn't just for teenagers anymore. But are the downsides too much for corporate America?
InternetNews October 12, 2005 Jim Wagner	Yahoo, Microsoft to Link IM Networks Yahoo and Microsoft are linking up their IM networks to allow MSN and Yahoo Messenger users to communicate across the two platforms, creating a global network of more than 275 million strong.
Bank Technology News January 2004 Karen Krebsbach	IM Regs Loom For Wall Streeters Until the SEC acts, firms will follow NASD guidelines on instant messaging.
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
InternetNews October 26, 2005 Jim Wagner	Will Microsoft, Yahoo Find IM Harmony? Technical considerations aren't the only thing Microsoft needs to keep in mind while building its bridge to Yahoo's IM network.
CFO May 1, 2004 Esther Shein	Will IM Pay? Backers say instant messaging will revolutionize the way businesses work. They may be right.
CIO September 15, 2003 Geoffrey James	Auditing the Chat Line You've got instant messaging. And the accountants and regulators may want to take a look at it someday. Especially if you are in the financial services industry, instant chat missives are subject to the same kinds of document retention rules that govern paper documents and e-mail messages.
Bank Technology News October 2004 Shane Kite	Communications: Next-generation Im Opens Two More Pandora's Boxes Is technology that combines instant messaging with file-sharing and voice-over IP phone calls an innovation or a conduit for even more viruses?
InternetNews March 30, 2005 Jim Wagner	Sun Adds Jabber Protocol to IM XMPP support by Sun gives the protocol more corporate support for instant messaging software, though officials say there's room for SIMPLE, another protocol, too.
InternetNews October 5, 2005 Clint Boulton	IDC: IM Use is Booming in Business A research firm says the enterprise instant messaging market will more than double by 2009.
InternetNews May 4, 2004 Jim Wagner	Microsoft Readies Next Enterprise IM Server Redmond set to test a new Live Communication Server with features to lure more business users.
InternetNews February 28, 2007 David Needle	Sybase Looks to Secure Instant Messaging Latest addition to the iAnywhere suite adds presence and security features to instant messaging.
Wall Street & Technology November 17, 2003 Ivy Schmerken	New Tool of the Trade Despite compliance scrutiny, instant messaging is a hot communications tool on trading floors.
InternetNews August 31, 2004 Sean Michael Kerner	Industry Jabbers About Google's IM Product The search-engine giant may be developing an instant messaging protocol in opposition to the one supported by Microsoft.
InternetNews December 7, 2004 Sean Michael Kerner	IM Threat Center Formed A consortium creates the center to inform and educate IM users about threats.
The Motley Fool April 1, 2004 Tim Beyers	The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped.
InternetNews September 9, 2005 Sean Michael Kerner	IM Market Chat: From Text to VoIP A panel of IM vendors talks about security, Google's entrance into the space and the future of Instant messaging.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
Entrepreneur January 2003 Mark Henricks	Instant Mess Grab the spackle. Instant messaging is the latest crack in your business's security.
Bank Systems & Technology December 1, 2006 Nancy Feig	Instant Messaging Gets Delayed Treatment IM is spreading like wildfire in the business world because of its ability to provide real-time communications. One of the biggest questions surrounding business use of IM is whether to host your own service or use public IM services, such as AOL Instant Messenger.
The Motley Fool February 21, 2006 Alyce Lomax	AIM Aims for Business Time Warner's AIM hopes corporate users will pay up.
AFP eWire January 10, 2005	Instant Messaging: The Next Online Donation Tool? Even though you're probably not maximizing the potential of email with donors, are you recognizing that IM and mobile text messaging is rapidly catching up to email in usage?