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CIO
January 1, 2003
Christopher Koch
Vendor Smackdown CIOs have been squeezing vendors for more than a year now, and in 2003 any vendor wanting to win new business or renew contracts will need to respond to very tough questions about ROI and demands for concessions that would have been unheard of a few years ago. mark for My Articles similar articles
CFO
December 1, 2009
Yasmin Ghahremani
Software's Temperamental Star The outlook for on-demand business applications remains promising, but there is room for improvement. mark for My Articles similar articles
Global Services
December 7, 2008
Chris Osentowski
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. mark for My Articles similar articles
CIO
November 1, 2003
Elana Varon
Getting the Best from Your Vendors (What Really Works) It may be tempting to squeeze vendors for every dollar. But research shows that lowball tactics eventually boomerang into poor service and support. mark for My Articles similar articles
CIO
June 1, 2003
Ben Worthen
No Tolerance for High Maintenance Fed up with rising costs of software maintenance, CIOs are finding they have the power to negotiate better terms up front and get more bang for their buck. mark for My Articles similar articles
CRM
June 1, 2005
Chris Selland
What's Your Response to Industry Consolidation? The CRM market is consolidating and that consolidation is not merely happening, it's accelerating. Consider these four strategies that a current or prospective CRM customer can have for protecting their company. mark for My Articles similar articles
CIO
October 29, 2008
C.G. Lynch
What SaaS Means to the Future of the IT Department As software-as-a-service offerings expand, IT jobs will change. Here's what the shift may mean to IT departments. mark for My Articles similar articles
Bank Systems & Technology
September 22, 2007
Ken Veach
Vendor Management Organizations Maximize Vendor Value and Reduce Risk An SVB Financial IT manager says a careful approach to managing vendors can help banks lower risk. mark for My Articles similar articles
Global Services
April 29, 2007
Bob Johnson
Obtaining the Best Telecom Contract Voice and data convergence technologies have become the accepted network service platforms. But, these new and maturing services may have not been available when the contract was first signed, and hence must be evaluated during contract re-negotiations. mark for My Articles similar articles
Insurance & Technology
April 20, 2005
Anthony O'Donnell
Negotiating Success Bitter experience and restricted budgets have made insurance technology purchasers more disciplined, and a buyers' market has encouraged them to drive hard bargains. mark for My Articles similar articles
CIO
May 30, 2012
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts mark for My Articles similar articles
InternetNews
February 18, 2010
Cloud Provisioning's Unsettled License Issues As virtualization and in the Cloud services gain momentum, ISVs have yet to bring their licensing structures in line with the realities of today's computing environments. mark for My Articles similar articles
CIO
May 27, 2014
Adam Ruttenberg
Who Legally Owns Your Big Data? Commingling internal and external data can produce problems if your contract isn't clear about who owns what -- and for how long. mark for My Articles similar articles
CRM
November 1, 2005
First American A financial services firm reinvests in technical support. mark for My Articles similar articles
InternetNews
November 18, 2010
Looking at the Advantages of a True Saas Solution As demand for cloud services grows, many established vendors are selling old wares as new. mark for My Articles similar articles
PHONE+
Mitchell Hershkowitz
Best Practices for Managing Communications Services -- Phase 2: Management In the second of a three-part series exploring best practices for assisting organizations with managing their communication services, we explore the Management Phase, which includes ongoing visibility and improvement of their communication services. mark for My Articles similar articles
Bank Systems & Technology
May 7, 2007
Peggy Bresnick Kendler
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. mark for My Articles similar articles
CRM
July 6, 2012
Shantanu Das
Create a Successful Global CRM Strategy Map out priorities based on your -- and your customers' -- values. mark for My Articles similar articles
The Motley Fool
July 6, 2006
John Finneran
SaaS: The Last Software Stunt The rise of software as a service ("SaaS") is inevitable -- but it's also reshaping the investment character of the software, services, and hardware sectors. mark for My Articles similar articles
CRM
November 2009
J. David Lashar
The Partner-Proliferation Problem An on-demand CRM platform involves a partner-selection process as well. mark for My Articles similar articles
InternetNews
February 20, 2009
Richard Adhikari
Gartner Warns on SaaS's Hidden Costs Think SaaS is cheap and quick to deploy? One analyst says that might not be the case. mark for My Articles similar articles
Bank Systems & Technology
July 29, 2008
Maria Bruno-Britz
Banks Increasingly Are Creating Vendor Management Offices When one considers that large banks can have thousands of vendor relationships, it's no wonder vendor management is a growing trend in the industry. mark for My Articles similar articles
Insurance & Technology
July 16, 2007
Peggy Bresnick Kendler
Virtualization: Does It Have A Positive Impact On Insurance Operations? How can insurance enterprises benefit from virtualization. mark for My Articles similar articles
CRM
May 1, 2008
J. David Lashar
The Hidden Cost of SaaS Software-as-a-service fulfills its value proposition -- sometimes. mark for My Articles similar articles
CIO
April 17, 2008
The Vendor Management Bible Whether you're new to vendor management or a seasoned negotiator, these expert tips can help you learn more about the process, add value to your deal with any vendor and put you in the driver's seat. mark for My Articles similar articles
IndustryWeek
July 1, 2002
Nikki Goth Itoi
Grab Your Partner Ask tough questions before choosing vendors, consultants and integrators. mark for My Articles similar articles
Bank Technology News
May 2011
Shane Kite
Union Centralizes Vetting The decision to replace Union Bank's old homegrown vendor contract management system to better administer some 10,000 separate vendor contracts was "easy," says Cath Whistler, Vice President and manager of contracts management at the San Francisco-based bank. mark for My Articles similar articles
CIO
July 9, 2013
John Moore
Why SaaS HR Software Is Ready to Take Off It's estimated that 90 percent of Fortune 1000 companies plan to replace their human resources management software in the next four years. Many are replacing these legacy on-premises systems with cloud-based HR systems. mark for My Articles similar articles
CIO
July 1, 2004
Take Back Enterprise Technology It's time for CIOs to stand up to rapacious vendors. mark for My Articles similar articles
IndustryWeek
October 21, 2009
Dealing With Contract Risks Negotiating a good deal is an essential aspect of procurement, but it's easy to oversimplify negotiations as only a matter of getting the best price from a supplier. mark for My Articles similar articles
CIO
August 8, 2011
Jim Buchanan
Cloud Computing: 4 Tips for Regulatory Compliance Cloud computing makes it harder for enterprises to be sure they're complying with industry and government regulations. IT and legal experts offer CIOs advice on how to stay in compliance even when their applications reside in the cloud. mark for My Articles similar articles
Bank Technology News
September 2009
Mike Scheuerman
Outsource the Small Stuff Small financial institutions typically struggle with their IT infrastructure. Often, the answer is outsourcing. mark for My Articles similar articles
Insurance & Technology
May 16, 2007
Peggy Bresnick Kendler
Effective Vendor Management Enables Insurance Companies to Get the Most Out of Software, IT Services and Outsourcing Contracts Questions and answers about insurer/vendor relationships. mark for My Articles similar articles
InternetNews
May 18, 2009
Alex Goldman
New Technologies Showcase IT's Importance IT managers can make a difference as they adopt new IT management and provisioning technologies. There's much to get right - or get wrong. mark for My Articles similar articles
CRM
August 1, 2009
J. David Lashar
Servicing Software-as-a-Service Trade-Offs, Part 2 - The Technology Side: "The end of software" doesn't mean the end of software headaches. mark for My Articles similar articles
CIO
September 15, 2005
Michael Schrage
Contract Sadness Too many CIOs cut enterprise software deals that look fabulous to the CEO and CFO but commit the people who do the real work to a nightmare of unrealistic expectations. mark for My Articles similar articles
CIO
April 11, 2011
Rob Lemos
How the Cloud Can Turn Toxic Technology attorney Matthew Karlyn tells CIOs how to avoid poisonous cloud contracts mark for My Articles similar articles
Wall Street & Technology
January 5, 2007
Michael Savelloni
Alternative Selection The influx of investment dollars has spurred alternative investment participants and their service providers to upgrade their IT infrastructures and applications to meet new demands and comply with reporting requirements of internal and external stakeholders and investors. mark for My Articles similar articles
T.H.E. Journal
June 2004
John Morris
Features and Functions Are Merely Trifles in the Selection of a Course Management System Despite the breathtaking speed with which an impulse can turn into a Web site these days, there's a lot more to putting courses online than just creating a few Web pages. mark for My Articles similar articles
CRM
November 2013
Donna Fluss
Suite Versus Best-of-Breed: Is Less Really More? When not all solutions are created equal, choosing one is no easy task. mark for My Articles similar articles
CFO
June 1, 2008
Bob Violino
Less Bleeding, More Edge Runaway IT spending is out, creative cost control is in. mark for My Articles similar articles
InternetNews
March 28, 2008
Judy Mottl
More Enterprises Buy Into Storage Virtualization Consolidation, disaster recovery factors in technology adoption growth, according to a new study. mark for My Articles similar articles
CRM
July 1, 2003
Martin Schneider
Migrate or Merge? It's an all-too-common scenario these days: A vendor is going under. Should its main competitor buy the company assets, or simply try to attract the failing firm's clients to its own solution? It depends upon the alignment of the technologies, as well as customer requirements and expectations. mark for My Articles similar articles
CIO
April 1, 2003
Marvin Balliet
Getting the Twain to Meet A Merrill Lynch CFO offers four tried-and-true tools for establishing common business and technology goals. mark for My Articles similar articles
InternetNews
June 1, 2006
Michael Hickins
Bonus Your Way to a Retention Strategy On-demand software vendors evangelize their business model for investors, but say they no longer have to convince their customers. mark for My Articles similar articles
The Motley Fool
August 31, 2010
Carl Bagh
Microsoft Raises Vendor Lock-In Issue Ahead of VMware's Conference Microsoft warns against signing long-term contracts in this fast-paced, digital world. mark for My Articles similar articles
CIO
July 30, 2015
Adam Dennison
CIOs are cutting back on the number of 'strategic' vendors they use In the past four years large enterprises (those with more than 1,000 employees) have reduced the number of vendors they consider to be strategic partners from six to three, on average. mark for My Articles similar articles
CIO
September 15, 2005
Fred Hapgood
The Virtues of Virtualization Using software to model the future of IT may free CIOs from the risks and limitations of all that annoying hardware. mark for My Articles similar articles
CIO
December 1, 2000
Erik K. Clemons
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... mark for My Articles similar articles
CIO
July 15, 2003
Michael Schrage
Squeeze Now, Pay Later A wounded vendor may turn around and bite the CIO who squeezes it too hard. mark for My Articles similar articles