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Wall Street & Technology
October 20, 2006
Ira Lehrman |
Ask The Experts Question: What are the risks and challenges of building and maintaining a captive application-development facility in the contemporary outsourcing environment?   |
FAO Today
Nov/Dec 2007
Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
Bank Systems & Technology
June 26, 2006
Peggy Bresnick Kendler |
Outsourcing Questions and answers about bank outsourcing. |
Global Services
November 7, 2008
Smith & Pai |
Defining Strategies for Offshore Hybrid Captives What's the ideal approach for optimizing offshoring strategy? One that improves efficiency ratio and uses fixed overheads better or one that facilitates partnerships with fewer risks? Here's insight into creating a successful collaborative model. |
Wall Street & Technology
February 4, 2005
Jim Middlemiss |
Outsourcing: Captive Sites The newest outsourcing trend is the building of captive sites, in which brokerage firms essentially expand their operations, taking on their own space and employees in a foreign country rather than using the services of a third-party service provider. |
Bank Technology News
June 2007
Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
FAO Today
Nov/Dec 2007
Peggy Cope |
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. |
Global Services
August 14, 2008
Mehra & Singh |
A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy. |
Global Services
November 4, 2008
Eugene Kublanov |
Rethinking Globalization: Future Proofing Global Services Are those in the outsourcing and offshoring industry insulated from adverse changes in the future? Yes, but it's time to re-think your globalization, offshoring and outsourcing strategy and ensure that it is adequately future-proofed |
Wall Street & Technology
September 23, 2005 |
Outsourcing for Operational Efficiency Regulatory pressures and an increasingly competitive market are forcing more and more financial institutions to turn to outsourcing as a way to improve their operational strategy, according to a recent survey. |
Global Services
August 29, 2007 |
Overcoming the Dollar's Demise During the first half of 2007, the Indian rupee appreciated more against the U.S. dollar than it has in over a decade. The change in valuation is impacting both the IT and BPO providers with billions in exports and corporations with captive units in the country. |
FAO Today
Mar/Apr 2008
Michael J. Steer |
Picking the Right Model There is a definite shift toward a more sophisticated and segmented view of processes outsourcing with the relatively unsophisticated model of "all or nothing" morphing into a more hybrid solution. |
CRM
January 1, 2007
Pawan Verma |
Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives. |
IndustryWeek
March 1, 2008
David Blanchard |
The Biggest Challenges Facing Manufacturers -- IndustryWeek's 2008 Salary Survey Responses Offshore competition. Finding and retaining skilled labor. Rising costs. Government regulations. Sound familiar? Manufacturing managers share many of the same headaches and confront common challenges. |
Global Services
October 25, 2007 |
Global Game Development While most global destinations offer creative and tech talent, the balance of cost against quality differs dramatically across countries when sourcing game-development functions. As developers discover gaming talent in new geographies, they are also enjoying cost benefits. |
U.S. Banker
December 2006
Karen Krebsbach |
Inside the Outsourcing World of India India's outsourcers are offering ever-more specialized services, giving banks added reasons to say "yes" to outsourcing. |
Global Services
August 14, 2008
Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
IndustryWeek
April 1, 2008
Nick Zubko |
Speaking Out on Outsourcing Study shows more companies are now willing to outsource procurement tasks. |
Global Services
November 29, 2007 |
The Future of Captive BPOs The future of offshore captive units is not at any risk; nor will captives vanish from the Business Process Outsourcing. |
Bank Systems & Technology
December 1, 2005
Deena M. Amato-McCoy |
The Blended IT Team According to a recent study, North American banks are increasing their technology spending. |
CIO
November 11, 2008
David Howard-Jones |
Why Talent Management Matters CIOs can deliver higher value results at lower total cost by investing talent management. |
Global Services
November 5, 2007
Singh & Puryear |
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. |
HRO Today
April 2008
Beacham & Mindrum |
High-Performance Talent Management: Driving Business Value from HR and HRO Taking a holistic approach to developing and managing talent can help your organization drive better business results from your HR and learning outsourcing program. |
Wall Street & Technology
December 28, 2009
Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. |
Bank Systems & Technology
June 2, 2004
Cynthia Ramsaran |
Scotiabank Starts With the Basics Though outsourcing overseas raises data security concerns, banks that outsource onshore face many of the the same issues. A discussion with Scotiabank Group's vice president of strategic sourcing about how the bank approaches outsourcing. |
Bank Systems & Technology
May 7, 2007
Peggy Bresnick Kendler |
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. |
Global Services
April 10, 2008
Dominick Cavuoto |
The State of the IT Staffing Industry Despite all the pros and cons, the industry will sail its way through turbulent times by striking a balance in someway or the other. |
Bank Director
3rd Quarter 2010
Chris Costanzo |
Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing. |
Global Services
July 29, 2007
Deborah Kops |
Upward, Onward, Onsource! The magnifying glass is on the performance of the estimated +2,500 shared-services operations worldwide as they stabilize and reach performance maturity. What's next for these business support units as the pressures of competition and globalization demand more. |
Bank Technology News
December 2008
Michael Dumiak |
East On Ice Many American banks will be preoccupied this year with keeping their own doors open and staying ahead of the global economic crisis; but the issue of outsourcing abroad, how much and to where, is a vital strategic question that must be addressed. |
Entrepreneur
July 2010
Ivy Hughes |
Outsourcing: Not Just Cheaper From processing payroll to integrating IT, outsourcing certain functions can mean better talent at lower costs. |
Insurance & Technology
December 6, 2007
Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
CIO
August 5, 2014
Stephanie Overby |
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. |
Global Services
September 3, 2008
Imrana Khan |
Customers Eyeing Smaller Players for Innovation Smaller knowledge process outsourcers largely specializing in IT and outsourced product development services are heavily enticing talent and taking lesser time to hire them than their mid-sized or larger counterparts |
Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
Global Services
September 16, 2008
Allan Schweyer |
The Powerful Link Between Talent Management & Biz Performance Outsourcing works with talent; its a reality. But how does one ensure that customers talent-management systems and processes in outsourcing are properly administered and effectively supported to increase employee and business productivity and performance? |
Wall Street & Technology
November 17, 2005
Greg MacSweeney |
Growing Pains It's nice to hear that today IT talent is, once again, in demand on Wall Street as firms embrace a renewed focus on growth. However, the increase in demand for skilled tech workers may reveal a creeping shortage of supply. |
Bank Systems & Technology
March 10, 2004
Katherine Burger |
Off Base on Offshore? I've covered the financial technology industry long enough to remember when outsourcing used to be called third-party processing, service bureau, or facilities management. |
Global Services
June 4, 2008
Namita Goel |
Into its Own: Sourcing as a Profession If the demand for sourcing professionals outstrips supply, where will the talent come from? |
Bank Technology News
February 2003
Michael Sisk |
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. |
Global Services
June 1, 2008
Imrana Khan |
Five Most Popular Outsourcing Risks As the practice of outsourcing matures, new risks emerge. Some call it next generation outsourcing risks. Let's take a look at the topic of managing risks in an outsourcing engagement. |
Global Services
September 20, 2007
Blackman & Schweyer |
HR Failing to Prioritize Talent Mgmt. HR is not in sync with organizations' drive toward globalization -- the function is involved in less than one-third of global talent initiatives. Worse, it seems relatively unconcerned about the need for finding talent with global management skills. |
CIO
June 13, 2011
Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
CRM
July 2005
Coreen Bailor |
An Inside Look at Outsourcing The ink is dry on the contact center outsourcing contract. Now what? We take a look at five factors companies need to evaluate over the course of the agreement to ensure a smooth-running partnership. |
Pharmaceutical Executive
October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
Global Services
November 29, 2007 |
The Future of Regulation Whether offshore or onshore, the confluence of increased regulations and increased outsourcing will result in increasingly intense scrutiny by regulators of outsourcing relationships. |
Information Today
September 24, 2013 |
Thomson Reuters Expands Risk Solutions Thomson Reuters' goal is to connect the global financial community using its Entity Risk suite of solutions. |
CFO
October 1, 2009
Josh Hyatt |
The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated. |
Bank Technology News
May 2004
Karen Krebsbach |
Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing. |
