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Global Services
November 29, 2007 |
The Future of Captive BPOs The future of offshore captive units is not at any risk; nor will captives vanish from the Business Process Outsourcing.   |
Global Services
September 20, 2007
David L. Ross |
Captive Carve Outs As offshore captives succumb to pressures of increasing costs, high attrition, increasing scale and management control, many parents are selling them. Private-equity and global service providers emerge as potential suitors in the game. |
Global Services
August 29, 2007 |
Overcoming the Dollar's Demise During the first half of 2007, the Indian rupee appreciated more against the U.S. dollar than it has in over a decade. The change in valuation is impacting both the IT and BPO providers with billions in exports and corporations with captive units in the country. |
Wall Street & Technology
February 4, 2005
Jim Middlemiss |
Outsourcing: Captive Sites The newest outsourcing trend is the building of captive sites, in which brokerage firms essentially expand their operations, taking on their own space and employees in a foreign country rather than using the services of a third-party service provider. |
Wall Street & Technology
October 20, 2006
Ira Lehrman |
Ask The Experts Question: What are the risks and challenges of building and maintaining a captive application-development facility in the contemporary outsourcing environment? |
Global Services
February 29, 2008
Imrana Khan |
Captives: Route to Global Organization Amidst throes of the captive vs. third-party debate, Eaton Corporation, the U.S.-based industrial manufacturer, went ahead and set up a captive shop in India in 2006. |
Financial Planning
November 1, 2009
Rick A. Jaye |
Captivating Captives Publicly traded Fortune 500 firms know the benefits of captive casualty insurance companies (captives). Now successful small to midsize businesses are discovering many of the benefits larger companies have long enjoyed. |
FAO Today
Mar/Apr 2008
Michael J. Steer |
Picking the Right Model There is a definite shift toward a more sophisticated and segmented view of processes outsourcing with the relatively unsophisticated model of "all or nothing" morphing into a more hybrid solution. |
Global Services
November 4, 2008
Eugene Kublanov |
Rethinking Globalization: Future Proofing Global Services Are those in the outsourcing and offshoring industry insulated from adverse changes in the future? Yes, but it's time to re-think your globalization, offshoring and outsourcing strategy and ensure that it is adequately future-proofed |
Global Services
November 21, 2007
Rinku Tyagi |
Captive Transfers: A Journey Cut Short As many as 300 captives have mushroomed in the last three years. However, incidents like the transfer of CTSpace's captive operations to Symphony Services only raise debates of "Third-party Vs. Captives," when outsourcing. |
Global Services
May 10, 2007
Amrita Singh |
Offshore HR: What Customers Can Do? In many outsourcing and offshoring relationships, customers and providers work shoulder-to-shoulder. Customers involve themselves in a range of activities that span recruitment, training, migrating processes and even appraisals of the staff that are working with third-party providers. |
Insurance & Technology
December 6, 2007
Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
U.S. Banker
June 2008
C. Steven Crosby |
Quest For Talent Is Driving Evolution in Outsourcing The competition for talent among major global financial institutions has begun to drive some of them to move beyond traditional outsourcing models, establishing networks of wholly owned subsidiaries in low-cost jurisdictions. |
Global Services
November 5, 2007
Singh & Puryear |
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. |
Global Services
August 29, 2007
Deborah Kops |
It's Greek to Me One company's multitower contract is another's bundled deal. Are process and functional outsourcing synonymous? Whats the difference between shared services and captives? Why can't the industry use the same terminology? |
CFO
March 1, 2008
Kate O'Sullivan |
Offshoring Spreads Its Wings From East Asia to Eastern Europe, offshore outsourcing is taking off. |
Bank Technology News
June 2007
Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
Knowledge@Wharton
June 18, 2003 |
The Little Start-up That Could A conversation with Raman Roy, father of Indian BPO -- Part 2 |
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
Global Services
May 1, 2008
Ed Nair |
The U.S. Slowdown: Survive & Thrive The global services industry had its best two quarters ever. And, the next few would be marked by measured optimism. A look at how customers and service providers plan to respond to a slowdown. |
Bank Systems & Technology
June 26, 2006
Peggy Bresnick Kendler |
Outsourcing Questions and answers about bank outsourcing. |
Global Services
December 4, 2008
Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
Global Services
August 25, 2008
Imrana Khan |
Captives Refuse to Go Away Captives still continue to grow. However, one of the most promising outsourcing destinations, Latin America, witnessed no major captive announcement. |
Global Services
January 1, 2008
Deborah Kops |
Higher Standards Companies often expect that moving to an outsourcing or offshoring model results in the services equivalent of scaling tall buildings in a single leap. Are these expectations reasonable? |
CIO
May 1, 2012
Maryfran Johnson |
Are CIOs Looking to Bring Outsourced IT Jobs Back In-House? Why CIOs are changing their outsourcing strategy to bring more IT jobs back in-house. |
CIO
May 12, 2009
Stephanie Overby |
The Truth About Obama's "Tax on Outsourcing" Misconceptions about President Barack Obama's plan to close overseas business tax loopholes abound. CIO.com sets the record straight about the five most common misperceptions. |
Global Services
November 26, 2007 |
The Future of Engineering Services Outsourcing By 2010, expect to see further evidence of the transformation of the offshore engineering services market as it learns to meet the increasingly diverse and increasingly strategic needs of global corporations. |
Insurance & Technology
September 14, 2004
Anthony O'Donnell |
The Power of One Creating a single, unified technology infrastructure built with an eye to future channels can make taking advantage of insurance market opportunities easier and much less costly. |
Global Services
July 27, 2007
Amrita Singh |
Tax Relief for Captive BPOs in India The Supreme Court of India ruled last month that American investment bank Morgan Stanley would not have to pay tax in India on global income earned from transactions at its captive back-office unit. |
The Motley Fool
April 16, 2009
Jim Royal |
Outsource Your Offshoring Maybe it's time to outsource your offshoring investing into high-quality businesses that move your capital to the most efficient areas. |
