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Global Services July 29, 2007 Deborah Kops |
Upward, Onward, Onsource! The magnifying glass is on the performance of the estimated +2,500 shared-services operations worldwide as they stabilize and reach performance maturity. What's next for these business support units as the pressures of competition and globalization demand more. |
InternetNews April 14, 2010 |
Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world. |
HRO Europe Oct/Nov 2007 Andy Teng |
Shared Services: Training Wheels for First-time Outsourcing Adopters? Should companies engage in shared services before they outsource? While some report better results with this intermediate step, others say it's not a necessity to achieving great HRO implementation. |
National Real Estate Investor July 1, 2005 John C. Maher |
It's a Brand New Ballgame for Outsourcing Real Estate Outsourcing is certainly not a new concept to real estate. What is new is the extent to which outsourcing is being used by Global 1000 companies to improve the performance of key internal business functions such as finance and accounting, supply-chain management, human resources and real estate. |
HRO Today Mar/Apr 2008 Andy Teng |
The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience. |
Global Services December 2, 2008 Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
Global Services November 29, 2007 |
The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance. |
ONLINE Jul/Aug 2008 Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
Global Services November 29, 2007 |
The Future of Deal Structures The global commercial outsourcing industry will produce $74 billion in revenue for the participating providers in 2007. The industry is growing at a rate of 4% to 5% per annum, and there are almost 2,000 active outsourcing agreements in place today. |
Global Services November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
FAO Today Mar/Apr 2008 David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
Global Services May 8, 2007 Imrana Khan |
Compliance Inhibits F&A Outsourcing A recent study finds that the increasing compliance burden of financial execs is the biggest obstacle to finance and accounting outsourcing. |
Food Engineering April 1, 2008 |
Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report. |
Insurance & Technology December 6, 2007 Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
Global Services August 26, 2008 Lisa Ross |
Choosing the Best Outsourcing Approach One of the latest trends in finance outsourcing is that CFOs are seeking an integrated service delivery approach to outsourcing, instead of a piecemeal approach, to gain greater efficiency, effectiveness, and control and compliance of their finance and accounting (F&A) business process |
Insurance & Technology June 16, 2004 Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Global Services January 1, 2008 Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
FAO Today Nov/Dec 2007 Bob Cecil |
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. |
Bank Systems & Technology February 24, 2010 Steve Martin |
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. |
Entrepreneur March 2006 Chris Penttila |
Out With It When growing your business, you know you can't do it all on your own. But could you be outsourcing too much? |
FAO Today Nov/Dec 2007 Peggy Cope |
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. |
Global Services July 11, 2008 Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
Pharmaceutical Executive October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
Entrepreneur July 2010 Ivy Hughes |
Outsourcing: Not Just Cheaper From processing payroll to integrating IT, outsourcing certain functions can mean better talent at lower costs. |
CRM February 2, 2004 Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
CFO December 1, 2004 Don Durfee |
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? |
CFO May 1, 2007 Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
CFO November 17, 2003 Polly Schneider Traylor |
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. |
Global Services October 27, 2008 Imrana Khan |
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. |
Global Services July 11, 2008 Lisa Ross |
Trends in Pricing of FAO Contracts Finance and accounting outsourcing contract pricing is less standard and more case-by-case. Thus pricing is the most debatable part of such contract discussions. |
IndustryWeek July 1, 2006 Patricia Panchak |
Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold. |
Bank Technology News June 2007 Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
HRO Today April 2008 Barron & Ranjan |
Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value. |
Wall Street & Technology October 25, 2004 Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
FAO Today Mar/Apr 2008 Lisa Ross |
Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations. |
Global Services November 7, 2008 Smith & Pai |
Defining Strategies for Offshore Hybrid Captives What's the ideal approach for optimizing offshoring strategy? One that improves efficiency ratio and uses fixed overheads better or one that facilitates partnerships with fewer risks? Here's insight into creating a successful collaborative model. |
Bank Technology News December 2004 Holly Sraeel |
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. |
Global Services December 2, 2008 Phil Fersht |
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. |
Wall Street & Technology March 22, 2005 Paul Allen |
The Evolution of Outsourcing Though most trends in the financial services industry tend to be U.S.-led, fund management outsourcing has been more of a U.K. and continental European phenomenon to date, with a raft of high-profile deals hitting the headlines in the past two years. |
Global Services July 1, 2008 Imrana Khan |
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. |
FAO Today Nov/Dec 2007 Russ Banham |
Let's Give 'em Something to Cluck About WNS takes Church's Chicken's F&A offshore all the way, with results that make the restaurant retailer crow. |
Global Services August 14, 2008 Mehra & Singh |
A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy. |
InternetNews June 3, 2010 |
The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight. |
Global Services October 29, 2007 Deborah Kops |
If the Shoe Fits, Wear it Is there a predictive fit between such characteristics as culture, measurement systems, ways of working, procurement strategy and the type of global services solutions specific companies should implement? |
Global Services August 14, 2008 Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
IndustryWeek October 1, 2007 Brad Kenney |
Second-Generation IT Outsourcing Best practices for IT outsourcing are changing as the process matures. |
Global Services December 7, 2008 Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
CFO March 1, 2011 Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
FAO Today Mar/Apr 2008 Michael J. Steer |
Picking the Right Model There is a definite shift toward a more sophisticated and segmented view of processes outsourcing with the relatively unsophisticated model of "all or nothing" morphing into a more hybrid solution. |
CIO May 10, 2012 Stephanie Overby |
5 Outsourcing Trends to Watch Deals are getting smaller, with new pricing models, while security and cloud computing become hot topics. |