| Similar Articles |
|---|
 |
CRM
June 2013
Leonard Klie |
T-Mobile Listens to Its Customers Surveying tool yields positive results for Austrian carrier.   |
CRM
December 1, 2015
Jeff Coleman |
4 Ways to Make Your Customer Satisfaction Surveys Actionable To truly understand customer feedback, you need to ask an important question: Why? The only way to do that: follow up. |
CRM
January 1, 2006 |
Secret of My Success: Hughes Network Systems Broadband satellite network provider Hughes turns to Perseus Development to take customer satisfaction surveys to the outer limits. |
CRM
August 19, 2010
Justin Schuster |
5 Essential Steps to Mastering Customer Intelligence Build loyalty, gain a competitive edge, and improve your bottom line. |
CRM
July 2015
Patrick Gibbons |
Survey Says: Less Is More New tools make us less reliant on surveys, but that doesn't mean they have to go away |
CRM
May 2010
Roy Hessel |
Seeing Customers Clearly Online eye-wear retailer EyeBuyDirect.com brings its customer feedback into focus with Kampyle. |
CRM
January 1, 2007
Colin Beasty |
Secret of My Success: Breaking News: A CRM Success Story The Cincinnati Enquirer turns to WebSurveyor to help guide its editorial direction. |
CRM
August 2, 2013
Dave King |
Look to Mobility to Broaden Your VoC Capabilities Many consumers use smartphones and tablets more than they do any other medium to interact with brands, requiring companies to create content and communications channels that work effectively through the mobile medium. |
InternetNews
January 7, 2004
Sean Michael Kerner |
Covad: Broadband Demand 'Exploding' The DSL provider, which sells direct and through partners like AT&T, expands its network to capitalize on the trend. |
InternetNews
May 5, 2005
Colin C. Haley |
Covad Locks in SBC-AT&T The DSL provider will connect homes and businesses outside the new telecom powerhouse's footprint. |
CIO
August 15, 2005
Michael Jackman |
Do Customers Like You? Depends on How You Ask The most important question to ask consumers is how likely they are to recommend your business to others. Third party surveys may be preferable to in-house surveys, as they are less likely to incorporate bias. |
Fast Company
Lydia Dishman |
Why Are Construction Workers The Happiest Employees? According to TINYpulse's 2015 Best Industry Ranking report, gathered from its anonymous one-question feedback surveys from over 30,000 employees across more than 500 organizations, among 12 distinct industries, construction and facility service workers are the happiest employees. |
CRM
December 13, 2013
Leonard Klie |
GetFeedback.com Launches, Offering a New Survey Platform Two former Salesforce.com executives launched startup GetFeedback.com today to help companies design and administer online surveys. |
InternetNews
March 11, 2004
Ron Miller |
AOL, Covad Join Up for Broadband Customers Stripped down DSL and AOL's content -- at a price point the companies hope will entice sign-ups. |
CRM
September 2005
Phillip Britt |
CRM Gets the Call Hosting, performance evaluation solutions, and a creative call center layout help telecoms improve their customer relationship efforts. |
CRM
August 2013
Donna Fluss |
The Black Hole of Customer Surveys Don't ask for feedback if you're not going to act on it. |
CRM
December 1, 2006
Marshall Lager |
Allconnect: Making Convenience Convenient A brief but thorough evaluation process led the company to select HyperQuality, a call center monitoring company focused on quality assurance. |
PC Magazine
August 31, 2005
Jamie M. Bsales |
Easy Answers RSVMe is a free e-mail add-on that will help you get feedback from colleagues more efficiently. |
InternetNews
February 10, 2004
Colin Haley |
Covad is Off to the VoIP Parade With all the competition in the space, why does the broadband provider think it has an edge among SMBs? |
InternetNews
June 28, 2005
Colin C. Haley |
Covad Taps Samsung For Voice Trial Covad will use Samsung network equipment to run its new line-powered voice access service. |
National Real Estate Investor
November 1, 2002
Jay Harris |
Measuring Performance from Every Perspective Apartment management has been transformed over the past two decades. Leading apartment providers, both public and private, are now adopting the technology, marketing, executive development, board recruitment and measurement approaches used by other industries, adapting them to meet their needs. |
PC World
April 2001
Anne Kandra |
Avoid the DSL Runaround The promises of DSL can be irresistable, but they can be a long time in coming... |
CFO
July 1, 2006
Russ Banham |
Angry and Bored? You Must Be a Customer Finding out what customers really think is a crucial first step toward an improved bottom line. New technology may help. Online surveys offer speed and convenience to both the companies creating them and the customers responding to them. |
Financial Planning
December 1, 2010
Stephanie Bogan |
Talking Back There is a strong argument that the very process of asking for feedback can help to build strong client relationships. |
PHONE+
April 2, 2010
Kelly M. Teal |
What a Merged Covad, MegaPath Means for the Channel The merger of Covad Communications and MegaPath Inc. will benefit agents if, together, the companies continue putting resources toward the channel. |
Financial Advisor
October 2010
Bruce W. Fraser |
A Better Scorecard Advisors are not just using surveys to ask about client satisfaction anymore. |
InternetNews
October 5, 2005
Colin C. Haley |
Covad Buys Into Wireless Broadband Voice and data service provider Covad will acquire NextWeb to reach more small and medium business customers. |
Financial Advisor
July 2006
Littlechild & Pomering |
Unlocking Client Value The first question financial advisors should ask is not "how" to survey clients but "why" you should do it in the first place. In addition to allowing you to stay on top of changing client needs, interests and expectations, the reasons abound. |
CRM
April 2003
Jason Compton |
CRM in Action: Boosting Satisfaction Survey Responses TLC Vision Corp. increasingly is relying on online surveys. After seeing WebSurveyor in action when it was used for internal questionnaires, the marketing department asked for full access to the application. |
PC World
August 15, 2001
Tom Mainelli |
DSL Service Falters as Providers Crumble Rhythms plans shutdown, Covad files Chapter 11, and DSL competition wanes... |
InternetNews
October 30, 2007
Sean Michael Kerner |
Covad Takes Its Business Private In a $304 million deal, Covad Communications joins the exodus of telecom firms fleeing the public markets. |
InternetNews
March 10, 2005
Colin C. Haley |
Covad's Antitrust Claim on BellSouth Lives On An antitrust action against BellSouth heads back to district court, but Covad hopes to reach an agreement. |
InternetNews
April 15, 2004
Colin C. Haley |
Covad, Qwest Enter New Line-Sharing Era The DSL provider and Baby Bell sign the first commercial line sharing agreement since the FCC voted to phase out mandates. |
National Defense
April 2015
Dave Melcher |
Understanding the Value of Ethics Surveys A healthy ethical culture is a critical component of all successful businesses, regardless of size or complexity. |
InternetNews
December 28, 2005
Jim Wagner |
Verizon, Covad Mend Fences Covad Communications and Verizon settled their longstanding differences and sealed the deal with a DSL line-sharing agreement. |
ONLINE
Sep/Oct 2002
George R. Plosker |
Conducting User Surveys: An Ongoing Information Imperative Remaining relevant to users is critical to library survival. What better way both to ascertain what users desire and to inform them of capabilities they are unaware of or don't use? Practical tips and suggestions on how to go about doing such a survey |
InternetNews
March 16, 2006
Ed Sutherland |
EarthLink's $50M to Extend Voice EarthLink announced plans to invest $50 million in Covad, expanding its partnership with the DSL provider into eight metro areas and doubling the reach of its DSL and home phone service bundle. |
