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InternetNews
February 10, 2004
Colin Haley |
Covad is Off to the VoIP Parade With all the competition in the space, why does the broadband provider think it has an edge among SMBs?   |
| PHONE+ |
Roundtable: State of the Industry PHONE+ invited three of the industry's leading executives to share their perspectives on the opportunities and/or challenges for the communications industry. |
CRM
December 1, 2007
Marshall Lager |
Getting Connected with Surveys Covad achieves fat customer satisfaction with HyperQuality, an email-based survey product. |
CRM
April 1, 2004
Martin Schneider |
Market Watch: Mobile Sales Is on the Move Providing field salespeople real-time access to data is a central promise of CRM providers. |
PHONE+
December 30, 2009
Khali Henderson |
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. |
CRM
November 2013
Paul Korzeniowski |
Mobile CRM Is Slow to Take Hold Integration hurdles slow deployments as systems largely fail to deliver significant value to users. |
InternetNews
March 22, 2004 |
The Price of a Phone Call The cost burden of telecom services is much higher for very small businesses than for large businesses. A SBA study finds that smaller firms pay four times more per employee for local and long distance services than large businesses do. |
InternetNews
May 5, 2005
Colin C. Haley |
Covad Locks in SBC-AT&T The DSL provider will connect homes and businesses outside the new telecom powerhouse's footprint. |
CRM
December 13, 2013
Rogers & Stein |
Three Keys to Igniting Sales Team Motivation Harness reps' drive to win by teaching skills for improvement. |
Bank Systems & Technology
October 30, 2007
Maria Bruno-Britz |
Telecom Technology Factors Into Banks' Competitive Strategies Banks are thinking more strategically about their telecom deployments. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
PHONE+
April 2, 2010
Kelly M. Teal |
What a Merged Covad, MegaPath Means for the Channel The merger of Covad Communications and MegaPath Inc. will benefit agents if, together, the companies continue putting resources toward the channel. |
CRM
May 23, 2011 |
Convergys Releases Convergys CRM Powered by Microsoft Dynamics CRM 2011 The solution is geared toward global utility and telecommunication providers. |
CRM
November 2014
Eric Barkin |
Maximize the ROI of Your CRM Solution: Learn How to Get the Most for the Least The payoff from your CRM system is determined as much by your commitment to it as by the strength of the technology. |
PHONE+
May 18, 2010
Khali Henderson |
Energy + Telecom: A Good Match Many of the nation's utilities also are its telecom service providers. |
| PHONE+ |
tw telecom Relaunches Partner Program Four years after acquiring its first agent program with the purchase of Xspedius in 2006, tw telecom in 2010 it relaunched its program, changed some of the rules of engagement and is investing in more support for agents. |
The Motley Fool
March 21, 2006
Alyce Lomax |
Verizon Vies for Viewers The telecom company plans to pay CBS for content. Deals like this show that the pressure's on in the telecom and cable industries, which are having a serious smackdown in the same playing field. Meanwhile, investors should be on the watch. |
CRM
March 2008
Marshall Lager |
Selling CRM to Your Sales Force They're set in their ways, stubbornly independent, and resistant to change. But your staff doesn't have to be your toughest sale. |
The Motley Fool
November 21, 2006
Will Frankenhoff |
France Telecom: Please Hold Given that the company sports a yield greater than 4%, patient, income-oriented investors should not hang up on these shares. |
InternetNews
August 20, 2004
Colin C. Haley |
Alcatel Spreading DSL Wealth in China The company will deploy 1.3M broadband lines for China Telecom to satisfy demand in the country's southern provinces. |
PHONE+
May 11, 2010
Khali Henderson |
Agents Reinvent TEM Keeping telecom environments and expenses under control for customers requires regular monitoring and management. |
InternetNews
June 18, 2004
Colin C. Haley |
Industry Gears up for SUPERCOMM VoIP, wireless and enterprise networks will be hot topics at this year's show in SUPERCOMM trade show in Chicago. |
eCFO
June 2001
Anthony Sibillin |
Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand... |
CRM
June 2005
Bailor et al. |
100 Proven CRM Ideas, Part 1 90 bright ideas for your CRM strategy and 10 dim ones to avoid. Here are tips 1 through 50. |
Bank Technology News
March 2006
Glen Fest |
Telecom Expense Management: Call Forwarding To Outside Operators Challenged with managing voice, data and wireless services, BancorpSouth handed telecom billing and procurement to an outsider. That's when the bank finally gained control. |
Home Toys
February 2006
Iyer & Scherf |
Making TV Meaningful: Consumers and IPTV Applications Internet protocol television (IPTV) has the potential to cause a paradigm shift in telecommunications services, and service providers, especially telecom operators, have a great opportunity to increase customer average revenue per user. |
PHONE+
January 29, 2010
Khali Henderson |
On-Demand CRM for Telecom Agents Debuts After a year in beta testing, Qudex announced in fall 2009 a new on-demand CRM package just for telecom. The software as a service application was designed for customers, carriers and agents to manage telecom assets. |
CRM
December 2014
Jim Dickie |
Coaching Solutions Guide Reps to Sales Success Innovation steps in where sales training leaves off. |
CRM
August 2010
Jim Dickie |
Managing to Succeed Sales reps seem to get most of CRM's attention - but what about their bosses? |
PHONE+
December 22, 2009 |
How Will Communications Technology Be Transformed in the Next 10 Years? Video integration, increased mobility with wireless networks, and cloud computing are a few advancements to look for in the near future. |
The Motley Fool
December 29, 2004
Alyce Lomax |
Cellular Cable Camaraderie? News agencies report that Time Warner's cable unit is in talks to make a deal with Sprint to provide wireless service. That's the last frontier in cable companies' increasing encroachment on what has been traditionally the telecom landscape. |
CIO
March 15, 2006
Thomas Wailgum |
Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way. |
CRM
October 23, 2015
Richard Woolf |
How to Leverage CRM to Build a Killer Sales Team Get your reps up to speed on your system, then get them to actually use it -- every day. |
CRM
June 2005
Bailor et al. |
100 Proven CRM Ideas, Part 2 90 bright ideas for your CRM strategy and 10 dim ones to avoid. Here are tips 51 through 100. |
InternetNews
April 30, 2010 |
ISPs Urge FCC to Resist Broadband Regulation A band of cable and telecom firms and their lobbying organizations issue a warning to Federal Communications Commission telling it to keep broadband unregulated. |
The Motley Fool
August 25, 2004
Bill Mann |
Don't Make the Babies Cry The telecom industry has endured some tough times, but there is a long, long way in between "not failing" and providing an attractive equity investment. |
PHONE+
April 23, 2010 |
What Makes a Service Provider Easy to Do Business With? Telecom agents offer their opinions. |
PHONE+
August 28, 2009 |
PHONE+ Asks ... Does Exclusivity Pay? Telecom industry consultants weigh in on whether exclusive vendor contracts makes good business sense. |
The Motley Fool
May 13, 2004
Phil Wohl |
Telecom vs. Cable In this era of technological innovation, which major communications industry will emerge victorious? |
Home Toys
April 2003
Michael Cai |
The Chinese Telecom Market Still Promises Tremendous Opportunities China's telecom carriers market will gradually open to foreign investors, in the order of value-added services, basic mobile services, and basic fixed telecom services. |
The Motley Fool
August 24, 2004
Alyce Lomax |
Is VoIP Ready to Come Home? Word that AT&T will offer CallVantage through Best Buy's 600-plus stores could do a lot toward making voice over Internet Protocol a common household item. |
