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CRM
August 2, 2013
Dave King |
Look to Mobility to Broaden Your VoC Capabilities Many consumers use smartphones and tablets more than they do any other medium to interact with brands, requiring companies to create content and communications channels that work effectively through the mobile medium.   |
CRM
January 20, 2014 |
Cirrus Insight Brings Timba Surveys to Gmail Now Salesforce users can see results of Timba Surveys right from their inboxes. |
CRM
December 1, 2007
Marshall Lager |
Getting Connected with Surveys Covad achieves fat customer satisfaction with HyperQuality, an email-based survey product. |
Entrepreneur
January 2007
Melissa Campanelli |
Survey Says Do them right, and online surveys can be cost-effective marketing and information-gathering tools for businesses. |
Information Today
April 5, 2012 |
Consumer Surveying Conducted Via Google Google Consumer Surveys is a new business-facing product that makes custom market research easy. It enables companies to ask questions and retrieve quantitative results quickly, accurately, and cost-effectively. |
CRM
July 2015
Patrick Gibbons |
Survey Says: Less Is More New tools make us less reliant on surveys, but that doesn't mean they have to go away |
T.H.E. Journal
August 1999 |
Creating and Distributing Surveys Made Easy Scantron has introduced eListen, an electronic data collection tool that lets you create powerful surveys in minutes. These surveys can then be administered by Internet, Intranet, e-mail, diskette or paper.... |
InternetNews
February 24, 2010 |
Salesforce Tops Q4 Estimates, Boosts Forecast The on-demand software leader didn't disappoint investors as it managed to top sales and earnings estimates in the fourth quarter and raised its guidance for the first quarter. |
CRM
November 26, 2013
Sarah Sluis |
Cirrus Insight Launches Mobile App to Bring Salesforce.com into Inbox Users can perform Salesforce.com functions while checking email on the go. |
InternetNews
February 17, 2010 |
Salesforce Chatter Takes to the Cloud SaaS firm begins invitation-only beta test of Chatter, billed as an on-demand alternative to offerings like IBM's Lotus Notes and Microsoft's SharePoint. |
Inc.
October 2005
Ellen Neuborne |
The Skinny on Survey Software With more than 100 online polling software packages to choose from, picking the right one can be tricky. Here, three options to suit various needs. |
CRM
April 24, 2015 |
Maritz Releases MaritzCX for Salesforce on the AppExchange Maritz CS for Salesforce integrates customer data into Salesforce applications. |
Registered Rep.
February 21, 2012
Alan Lavine |
Tips on Evaluating Financial Surveys Have you noticed that surveys by life insurance companies almost always find that people are unprepared for retirement and don't have enough life insurance? |
CRM
January 5, 2016 |
Accenture Acquires CRMWaypoint The deal strengthens Accenture's cloud-first agenda and Salesforce.com capabilities. |
CRM
November 15, 2011
Leonard Klie |
Salesforce.com to Acquire Model Metrics With Model Metrics, Salesforce.com adds mobile and social expertise to accelerate the shift to the social enterprise. |
The Motley Fool
April 24, 2007
Tom Taulli |
Salesforce.com's Platform to Profits Salesforce.com is expanding its platform for on-demand applications. While building this platform is certainly an ambitious move for Salesforce.com, the company has demonstrated that it knows how to follow through, and that it has a ripe market waiting. |
CRM
March 22, 2012 |
InvisibleCRM Releases SalesFolder 3.0 The application is a file sharing and management solution for Salesforce.com. |
T.H.E. Journal
August 2000 |
Free Online Course Evaluation Service |
CRM
January 1, 2006 |
Secret of My Success: Hughes Network Systems Broadband satellite network provider Hughes turns to Perseus Development to take customer satisfaction surveys to the outer limits. |
CRM
February 2007
Colin Beasty |
Feedback Mountain Enterprise feedback management solutions are replacing conventional surveying tools as companies seek a centralized surveying framework that leverages all data. |
CRM
March 4, 2011
Brittany Farb |
Salesforce.com Unveils Service Cloud 3 Service Cloud 3 made its debut yesterday at Salesforce.com's Cloudforce 2011 event in New York. The new application will assist customers manage higher volumes of service issues through social media tools. |
CRM
October 24, 2014
John Goodman |
The High Price of Ignoring Customer Input and Big Data Five things world-class companies are doing right. |
InternetNews
August 22, 2006
Michael Hickins |
Holding Google Accountable? New solutions help companies track the effectiveness of online marketing campaigns, even when prospects go off-line. |
CRM
August 12, 2013 |
Salesforce Announces New Performance Edition Performance Edition will combine Sales Cloud, Service Cloud and Salesforce Platform with Data.com, Work.com, Identity, Live Agent, Knowledge and additional sandbox functionality in a single solution. |
CRM
March 1, 2006
Colin Beasty |
Business Problem: A Company Has Little Insight Into Timely Customer or Employee Feedback Tech Solution: Web-Survey Systems -- These surveys can be used not only for customers, but also for employee feedback, training assessment, or anything that requires insight about a specific topic straight from the end user. |
InternetNews
January 15, 2009
Richard Adhikari |
Salesforce Launches 'Service Cloud' Building on technologies it announced in November, Salesforce.com today released Service Cloud, its next-generation customer service solution. |
PC Magazine
January 12, 2005
Sebastian Rupley |
Running a Small Biz, Virtually Here's how 17-person Equation Research uses a fleet of technology tools to serve its customers. |
InternetNews
September 14, 2007
Larry Barrett |
May The Force be With You And You And You Salesforce.com plans to take its on-demand model to the next level with Force.com, its new on-demand application development platform. |
CRM
September 26, 2014
Jake Wobbrock |
Changing Consumer Behaviors Make Self-Service Growth Inevitable To give today's customers what they want, help them help themselves. |
CRM
April 15, 2011
Leonard Klie |
Extending the Cloud for Salesforce.com Active Endpoints leads a new wave of companies consumerizing SaaS through user-driven customizations. |
CRM
September 25, 2010
Lauren McKay |
Salesforce.com Rolls Out Chatter 2 Dedicated to enhancing enterprise productivity and collaboration, Chatter 2 includes new features such as filters and recommendations. |
CRM
December 1, 2015
Jeff Coleman |
4 Ways to Make Your Customer Satisfaction Surveys Actionable To truly understand customer feedback, you need to ask an important question: Why? The only way to do that: follow up. |
CRM
July 15, 2013
Maria Minsker |
Salesforce.com Finalizes ExactTarget Acquisition A new partnership creates a 'world-class' marketing platform. |
CRM
September 9, 2013
Maria Minsker |
Salesforce.com Unveils Salesforce Files The company renames Chatterbox and leverages its EntropySoft acquisition. |
The Motley Fool
November 19, 2010
Rich Smith |
Can Nothing Stop Salesforce? No, nothing can. (Until something does.) |
CRM
May 1, 2008
John Jennick |
Hatching a Customer-Connection Plan Egg, the British online bank, knows what its customers are thinking all the time, thanks to surveys conducted by Confirmit. |
InternetNews
November 4, 2008
Richard Adhikari |
Salesforce Pushes Enterprise Collaboration As it moves more strongly into the cloud, Salesforce.com is also moving strongly into making collaboration easier. |
InternetNews
May 24, 2005
Susan Kuchinskas |
Accenture to Sell Salesforce.com Easy-to-customize on-demand software doesn't preclude the need for help in redefining business processes, the companies say. |
The Motley Fool
February 24, 2006
Tom Taulli |
Today CRM, Tomorrow the World Salesforce.com is much more than CRM. It's about a new way to deliver software. With its brand, momentum, new product launches, and AppExchange, investors should expect the company's growth to continue to be strong rather than conservative. |
CRM
June 2013
Leonard Klie |
T-Mobile Listens to Its Customers Surveying tool yields positive results for Austrian carrier. |
