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CRM
March 1, 2006
Colin Beasty |
Business Problem: A Company Has Little Insight Into Timely Customer or Employee Feedback Tech Solution: Web-Survey Systems -- These surveys can be used not only for customers, but also for employee feedback, training assessment, or anything that requires insight about a specific topic straight from the end user.   |
PC World
October 2003
Steve Bass |
It Pays to Listen to Your Customers These two survey Web sites let you learn more about their needs. |
Inc.
October 2005
Ellen Neuborne |
The Survey Says... Want to know what consumers think? Put down the comment cards and poll them online instead. |
Registered Rep.
February 21, 2012
Alan Lavine |
Tips on Evaluating Financial Surveys Have you noticed that surveys by life insurance companies almost always find that people are unprepared for retirement and don't have enough life insurance? |
Inc.
October 2007
Don Steinberg |
Yes, No, and Somewhat Likely Survey the world with Web polls. |
CRM
January 1, 2006 |
Secret of My Success: Hughes Network Systems Broadband satellite network provider Hughes turns to Perseus Development to take customer satisfaction surveys to the outer limits. |
CRM
April 2003
Jason Compton |
CRM in Action: Boosting Satisfaction Survey Responses TLC Vision Corp. increasingly is relying on online surveys. After seeing WebSurveyor in action when it was used for internal questionnaires, the marketing department asked for full access to the application. |
Salon.com
October 16, 2000
Anthony York |
Can you trust polls? The erratic numbers this election season have many -- including pollsters -- wondering whether there's some "fuzzy math" going on... |
PC Magazine
January 12, 2005
Sebastian Rupley |
Running a Small Biz, Virtually Here's how 17-person Equation Research uses a fleet of technology tools to serve its customers. |
CRM
February 2007
Colin Beasty |
Feedback Mountain Enterprise feedback management solutions are replacing conventional surveying tools as companies seek a centralized surveying framework that leverages all data. |
CRM
September 1, 2005
Colin Beasty |
Surveys: A Dying Breed? Enterprise feedback management (EFM) solutions are replacing the old-school method of customer feedback. |
CRM
January 1, 2007
Colin Beasty |
Secret of My Success: Breaking News: A CRM Success Story The Cincinnati Enquirer turns to WebSurveyor to help guide its editorial direction. |
Entrepreneur
January 2007
Melissa Campanelli |
Survey Says Do them right, and online surveys can be cost-effective marketing and information-gathering tools for businesses. |
CRM
December 1, 2007 |
The Word on the Floor Various polls at the Association of National Advertisers Conference in Phoenix in early October asked for attendees' anonymous participation through electronic polling devices. Here are some of the results. |
Entrepreneur
July 2007
Melissa Campanelli |
Poll Vaulting Need a tool that will help you get a jump on market research and customer feedback? Look no further than online polls. |
CRM
December 13, 2013
Leonard Klie |
GetFeedback.com Launches, Offering a New Survey Platform Two former Salesforce.com executives launched startup GetFeedback.com today to help companies design and administer online surveys. |
BusinessWeek
July 22, 2010
Lisa Lerer |
Under Attack, Pollsters Debate Their Methods Polling's influence in politics and policy is growing as the reliability of some polls is declining. |
Salon.com
November 15, 2002
Arianna Huffington |
Down with polls, up with democracy! Experts got Election '02 wrong because more and more voters hang up on pollsters. It's time for politicians to do the same. |
Entrepreneur
November 2007
Kim T. Gordon |
Stand Out to Your Customers Throwing in some extras adds value to your offerings - and brings in customers. |
CRM
July 2015
Patrick Gibbons |
Survey Says: Less Is More New tools make us less reliant on surveys, but that doesn't mean they have to go away |
Bank Technology News
April 1, 2008 |
Closing the Loop On Client Feedback Collecting customer feedback, responding to complaints, identifying trends and translating all that data to front-line employees for better customer service has long been a particular challenge for banks. |
CFO
July 1, 2006
Russ Banham |
Angry and Bored? You Must Be a Customer Finding out what customers really think is a crucial first step toward an improved bottom line. New technology may help. Online surveys offer speed and convenience to both the companies creating them and the customers responding to them. |
Food Processing
April 2010
Dave Fusaro |
Editor's Plate: Unabashed Signs of Optimism A couple of our surveys -- but more importantly, real results from General Mills and other processors -- point to a strong 2010. |
Inc.
June 2004
Elizabeth Wasserman |
How I Did It with John Zogby Zogby International is currently polling the 2004 presidential race for NBC News and Reuters and conducting statewide and national polls for three newspapers. With any luck John Zogby will make his organization a household name around the world. |
BusinessWeek
March 5, 2007
Richard S. Dunham |
In Search Of Joe Sixpack "The Averaged American Surveys, Citizens, and the Making of a Mass Public" is a fascinating glimpse at the world of social science research and scientific polling. |
