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Insurance & Technology June 1, 2006 Maria Woehr	Uncovering Crooked Claims Finding fraudulent claims can be challenging. But with the use of rules-based analysis, data mining and predictive modeling, insurers are waging a war on scam artists.
Insurance & Technology September 6, 2007 Nathan Conz	Potentially Fraudulent Insurance Claims Must Be Identified Early Experts agree that identifying fraud indicators early in the process is a key to successfully resolving cases.
Insurance & Technology December 21, 2009 Nathan Conz	Insurers Leverage Data Mining and Predictive Analytics to Mitigate Increasingly Complex Fraud Schemes In the area of fraud mitigation technology, insurers are employing data mining and predictive analytics technologies in increasingly innovative ways to identify obscured data patterns and establish effective benchmarks for claims investigations.
Insurance & Technology August 7, 2008 Stuart Rose	Insurers' Fraud Technology Is Behind the Times But network link analysis, voice stress-recognition software and other emerging analytics technologies, along with fraud propensity scoring, can bring carriers up to speed.
Insurance & Technology January 14, 2008 Anthony O'Donnell	Technology Plays Critical Role In Fighting Fraud Liberty Mutual Agency Market special investigative unit manager says anti-fraud technology is key to identifying certain types of fraud.
Insurance & Technology August 13, 2008 Peggy Kendler	Emerging Technologies Fight Claims Fraud Industry insiders discuss predictive modeling and other tools allowing special investigations units (SIUs) to be more proactive in their fight against claims fraud.
Insurance & Technology November 12, 2007 Conz & Rodier	Predictive Analytics and Complex Event Processing Technology Move to Cutting Edge of Financial Services Industry As data volumes continue to rise, bankers, insurers and traders are leveraging predictive models to anticipate future behavior and events.
Insurance & Technology August 13, 2008 Dennis Jay	Predictive Analysis Allows Insurers to Stay Ahead of Constantly Evolving Fraudsters When used with data mining tools and street investigations, predictive analytics can be among the biggest electronic enemies of the fraud rings that cost insurers tens of billions of dollars annually.
Insurance & Technology August 16, 2010 Amelia Harnish	Analytics Improving Insurers' Claims Fraud Detection Efforts Fighting claims fraud still requires legwork, but anti-fraud technologies such as analytics are streamlining and improving the investigation process.
Insurance & Technology April 8, 2008 Nathan Conz	Medical Mutual of Ohio Seeks to Discourage Fraud Before It Occurs Medical Mutual of Ohio leverages ViPS' Star Sentinel software to better identify potentially fraudulent claims activity and discourage fraud before it begins.
Insurance & Technology January 7, 2008 Anthony O'Donnell	Insurers Improve Claims Process Through IT Alliance Achieving optimal claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service.
Insurance & Technology August 7, 2008 Tom Brennan	Fraud Detection and Prevention Starts With Good Data Neural nets, predictive modeling, and other analytic technologies allow insurers to address potential issues proactively.
New Architect May 2002 Jesus Mena	Active Fraud Prevention Using data mining to combat online theft...
Managed Care March 2006 John Carroll	New Tools to Detect Fraud Rely on Discovering Patterns The ability of the computer to find unexpected - and often unwelcome - patterns of utilization for health insurance is at the heart of today's fraud detection methods.
Insurance & Technology January 5, 2007 Karen Pauli	2007 Claims Opportunities: Predictive Analytics to the Rescue In 2007, it will be imperative for carriers to establish claims data management initiatives so they can undertake predictive projects.
Insurance & Technology June 10, 2009 Anthony O'Donnell	The Key to Keeping Customers Is Getting to Know Them Carriers that get to know their customers well -- by effectively leveraging collected data and by simply listening to what they say -- have a huge advantage in a tough insurance market.
Insurance & Technology September 2, 2008 Nathan Conz	Insurers Shift To Customer-Focused Predictive Analytics Technologies Technology advances outside the industry have not only changed the way people shop for insurance and other financial products, but also raised the bar in terms of service and support.
Insurance & Technology August 26, 2004 Babcock & McGee	Filter Out the Frauds Health insurers fight back against fake claims with fraud-detection software.
Insurance & Technology February 1, 2006 Peggy Bresnick Kendler	Claims to Tame Experts weigh-in -- Q: What are the biggest challenges insurers currently face in the area of claims management?... Q: How does business intelligence affect claims handling?... etc.
Insurance & Technology March 18, 2005 Anthony O'Donnell	Man and Machine Insurers generally tout the human factor as the most decisive element in successfully combating fraud, and Medical Mutual of Ohio is no different. They also credit technology as a key player in preventing fraud.
Insurance & Technology December 13, 2006 Maria Woehr	Ready for Your Close-Up The degree to which an insurer uses customer analytics - and the effectiveness of those efforts - provides the foundation for understanding the customer and enhancing the customer experience throughout the enterprise.
Insurance & Technology August 13, 2008 Ellen Melchionni	Analytics Key to Proactive Detection and Prevention of Fraud Advancements in technology have made it so that fighting fraud is no longer as closely linked to searching for the proverbial needle in the haystack
Bank Systems & Technology August 31, 2004 Cynthia Ramsaran	News & Rollouts Disbank Defends Against Fraud... Fair Isaac's Enterprise Decision Manager... IBM Unveils eServer p5 Systems... FTI Releases StreetEnterprise 6.3... etc.
Bank Systems & Technology May 5, 2007 Maria Bruno-Britz	Fraud Techniques Evolve in Parallel with Bank Products and Defenses As fraudsters' techniques evolve alongside the products and services offered by financial institutions, new steps must be introduced to stop them.
Bank Technology News June 2001 Karen Epper Hoffman	Vendors Take Aim at Online Crooks Neural nets help combat payment fraud...
Bank Technology News September 2010 Michael Sisk	RDC Fraud Gets A Real-Time Sleuth While all RDC vendors are addressing the risks, FIS has brought all of its real-time check fraud detection capabilities to bear on the RDC fraud risk with the rollout of Real-Time DepositShield.
Wall Street & Technology January 24, 2008 Cory Levine	Guardian Analytics Launches Easy Fraud Prevention Solution FraudMAP does not require fraud rules development or algorithm training.
Bank Systems & Technology August 27, 2009 Maria Bruno-Britz	Evolving Fraud Schemes Keep Pressure on Evolving Payments Instruments While some of the latest schemes borrow from scams past, today's fraud schemes are as sophisticated as banks' most advanced payments systems. And stopping them is still a challenge.
Insurance & Technology May 23, 2008 Anne Rawland Gabriel	Infinity Automates Claims Management With SPSS After merging six stand-alone companies into one, Infinity Property & Casualty Corp. ($1.92 billion in total assets) found that claims processing had become a bottleneck.
Bank Systems & Technology February 10, 2010 Penny Crosman	ID Fraud Grew 12% in 2009, But Wells Fargo's Fraud Losses Are Down Javelin Research's latest fraud survey finds identity fraud continues to rise, but losses are down at some banks due to fraud detection technology improvements.
Bank Systems & Technology September 3, 2009 Nathan Conz	Oracle Mantas Fraud Released The new release of Oracle Mantas Fraud gives banks an integrated view across accounts, customers and business lines to facilitate earlier detection of fraud schemes and financial crime rings, and enhance loss prevention and mitigation efforts.
Insurance & Technology May 19, 2009 Kaytes & Josefowicz	Technology and the Science of Customer Retention Data accessibility, analytics, rules-driven workflow, and process visibility can supply the capabilities insurers need to retain profitable customers.
Insurance & Technology December 23, 2005 Maria Woehr	Bracing for the Claims Storm Many insurance carriers have invested in new back-office and field technologies within the past year to enable more-efficient claims processing and provide better customer service. And, for many, it wasn't a moment too soon.
Bank Technology News October 2009 James Van Dyke	Consumers Do Want to Be Partners in Security While many bankers and technology professionals profess a belief that individuals can't be motivated to protect themselves, new Javelin research shows that more than eight in 10 online bankers view security as a shared responsibility.
Insurance & Technology June 9, 2010 Anthony O'Donnell	Insurers Master Data for Strategic Business Support Insurance carriers are developing new data standards and governance structures to support business decision-making and carve out a competitive advantage.
Insurance & Technology August 17, 2010 Anthony O'Donnell	Claims Transformation Emerging as Top Priority for Carriers Economic and technological pressures are making claims system modernization increasingly urgent as insurers seek to differentiate themselves through service capabilities while gaining much-needed efficiencies.
Insurance & Technology February 2, 2007 Deena M. Amato-McCoy	Claiming the Future In the next stage of claims automation, insurers are looking to improve information sharing -- with internal claims specialists and external partners and policyholders.
Insurance & Technology February 6, 2008 Anthony O'Donnell	Insurers Seek Competitive Edge Through Underwriting Analytics Underwriters have come to appreciate technology much the way agents have.
Bank Technology News December 2007	Enterprise Fraud Management: HSBC Boosts Bottom Line with Anti-Fraud Tool Given the credit-market turmoil of late, tightening risk controls and deploying better risk analytics firmwide can only be a good thing for financial institutions.
Bank Technology News June 1, 2008 Rebecca Sausner	SocGen Loss Lights a Fire Under Execs Financial services firms around the globe are now scrambling to examine their employee fraud detection processes and practices, and turning to the handful of tech vendors in the space to bring them up to speed.
CRM December 27, 2013 Griffin & Galat	When Fraud Prevention Gets in the Way of Customer Experience Online merchants must balance protecting customers with giving them what they want.
Insurance & Technology August 5, 2008 Nathan Conz	Santam Launches Text-based Fraud Hotline Cape Town-based short-term insurer Santam launched a new fraud-reporting program that relies on SMS (short message service) text messaging.
U.S. Banker November 2007 Frank McKenna	For Mortgage Lenders, Taking the Profitability Road Now is the time for the mortgage industry to focus on rebuilding profitability.
Insurance & Technology August 22, 2007 David West	Analytics Make Doing Business Easier By improving the speed and consistency of decisions, analytics opens the possibility of self-service applications for producers and the insured, including claimants. The result will be a dramatic improvement in the ease of doing business with the carrier.
Bank Systems & Technology October 1, 2009 Maria Bruno-Britz	Fiserv Introduces Upgraded Fraud and AML Solutions Fraud Risk Manager 4.6 and AML Manager 4.6 were designed to work on a unified platform to enable an enterprise risk view.
Managed Care April 2001 Gregory J. Borca	Technology Curtails Health Care Fraud The amount of fraud in the health care system is staggering, but computer analysis can help reduce the level. Here is one company's strategy...
Insurance & Technology November 28, 2005 Maria Woehr	Experian Fights Fraud To combat fraud in the insurance industry, Experian has released Commercial Fraud Insight, which authenticates customer and claims information.
Bank Systems & Technology December 21, 2009 Nathan Conz	Fraud: Social Media Heightens New Threats As fraudsters increasingly seek to exploit weaknesses in consumers' defenses through social engineering schemes rather than hack vulnerabilities in banks' security systems, the need for enterprisewide solutions to detect fraud across channels is greater than ever.
Bank Technology News November 2008 Rebecca Sausner	New Methods to Bust Transaction-Level Fraud A 40 percent increase in the amount of ATM and debit fraud detected could probably pay for the technology investment behind it pretty quickly, given that debit fraud in the U.S. is a $1 billion -- and growing -- problem, with few solutions.
Insurance & Technology November 25, 2003 Julie Gallagher	Fraud Spurs Analytic Spending Driven by regulatory compliance and risk management needs, European financial services institutions will spend $4.8 billion on business intelligence and analytic technologies by 2006. Insurers will contribute to this trend despite the fact that they are still a little behind other FSIs when it comes to their use of analytics.