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Insurance & Technology December 23, 2005 Maria Woehr |
Bracing for the Claims Storm Many insurance carriers have invested in new back-office and field technologies within the past year to enable more-efficient claims processing and provide better customer service. And, for many, it wasn't a moment too soon. |
Insurance & Technology January 7, 2008 Anthony O'Donnell |
Insurers Improve Claims Process Through IT Alliance Achieving optimal claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service. |
Insurance & Technology September 6, 2007 Nathan Conz |
Data Mining Improves Fraud Mitigation Efforts Data mining can help insurers access and leverage the institutional knowledge vital to fraud mitigation efforts that is locked inside their current and historical claims data. |
Insurance & Technology January 29, 2009 Craig Bedell |
Overcoming Barriers to Integrated Risk Management In a market environment where competition, globalization, market volatility and structural change are increasing, insurance companies need to manage their risks and service even better and with greater transparency. |
Insurance & Technology December 6, 2007 Peggy Bresnick Kendler |
Automating Underwriting: Moving From Art to Science Automating underwriting can help insurers bring more objectivity and discipline to the process, define appropriate risk parameters and price products accordingly while improving efficiency, according to this panel of industry experts. |
Insurance & Technology July 30, 2010 Karlyn Carnahan |
The Claims Modernization Opportunity Currently available claims systems provide both the efficiency and service capabilities insurers need to make the business case for transformation. |
Insurance & Technology May 27, 2010 Anthony O'Donnell |
Accenture Debuts Enhanced Technology Offerings at ACORD LOMA Insurance Systems Forum Among the systems revamped include Accenture Claim Components, Accenture Policy Components and the Accenture Life Insurance Platform. |
Insurance & Technology September 7, 2007 Susana Schwartz |
Main Driver Behind STP Initiatives Today Is Ease Of Doing Business Straight-through processing is more a business issue than a technology, and is fundamental to the ability to drive intelligence into the underwriting process and throughout the organization. |
Insurance & Technology March 9, 2007 Peggy Bresnick Kendler |
The Reinsurance Industry Looks Beyond Transaction Processing to Innovative Automation and Better Risk Management Here, experts discuss how the reinsurance industry is looking to automate information to improve risk management, business intelligence, workflow, claims and service. |
Insurance & Technology January 14, 2009 Matthew Josefowicz |
Insurers Challenged to Adopt Business Intelligence Data inconsistencies and cultural resistance impede insurers' ability to optimize use of business intelligence. |
Insurance & Technology May 19, 2009 Kaytes & Josefowicz |
Technology and the Science of Customer Retention Data accessibility, analytics, rules-driven workflow, and process visibility can supply the capabilities insurers need to retain profitable customers. |
Insurance & Technology June 1, 2006 Maria Woehr |
Uncovering Crooked Claims Finding fraudulent claims can be challenging. But with the use of rules-based analysis, data mining and predictive modeling, insurers are waging a war on scam artists. |
Insurance & Technology February 2, 2007 Deena M. Amato-McCoy |
Claiming the Future In the next stage of claims automation, insurers are looking to improve information sharing -- with internal claims specialists and external partners and policyholders. |
Insurance & Technology January 25, 2005 Peggy Bresnick Kendler |
Underwriting Updated How are insurers making the underwriting process more efficient to improve profits?... What emerging technologies can help insurers improve the underwriting process?... etc. |
Insurance & Technology February 23, 2010 Anthony O'Donnell |
Sentry Insurance Completes Phase II of Claim Components Implementation Sentry has selected Accenture to implement a second release of the application for Sentry's commercial lines claims, which included auto, general liability and property insurance. |
Insurance & Technology December 21, 2009 Nathan Conz |
Insurers Leverage Data Mining and Predictive Analytics to Mitigate Increasingly Complex Fraud Schemes In the area of fraud mitigation technology, insurers are employing data mining and predictive analytics technologies in increasingly innovative ways to identify obscured data patterns and establish effective benchmarks for claims investigations. |
Insurance & Technology September 16, 2005 Deena M. Amato-McCoy |
Eye of the Storm Insurers that implement processes and technologies for accurately assessing data and measuring risk across business lines and geographies before disaster strikes will weather the storm. |
Insurance & Technology February 18, 2005 Anthony O'Donnell |
Connected Claims Perhaps the best way to understand the value of the "connected enterprise" is to reflect on the costs - in money, time and customer satisfaction - of the disconnections that continue to plague the insurance enterprise. |
Insurance & Technology October 29, 2003 Peggy Bresnick Kendler |
Improved Corporate Content Management New regulations and competitive pressures have insurers turning with renewed urgency to document technologies to manage corporate information. |
Insurance & Technology November 17, 2004 Steve Forte |
Hitting the Wall As existing policy administration systems impede effective reengineering of business process improvements, leading insurers have begun to recognize the strategic importance that policy platforms play in critical process improvements. |
Insurance & Technology March 7, 2006 Deena M. Amato-McCoy |
Storm Surge Refusing to be caught off guard again, insurance companies are reexamining their IT strategies and operations in anticipation of the fast-approaching 2006 hurricane season. |
Insurance & Technology August 17, 2010 Anthony O'Donnell |
Claims Transformation Emerging as Top Priority for Carriers Economic and technological pressures are making claims system modernization increasingly urgent as insurers seek to differentiate themselves through service capabilities while gaining much-needed efficiencies. |
Insurance & Technology January 25, 2005 Cynthia Saccocia |
Did You Say Controlled Tech Spending? Aw, Not Again! Insurance is an industry that reacts decisively to its business cycles and urgently to intrusions of reality such as catastrophic claims, economic issues and regulation. |
Insurance & Technology February 18, 2005 Cynthia Saccocia |
Excellence Is Fundamental Claims management is one element of an insurance operation in which excellence is fundamental. Claims fulfill the promise of service as defined in the claimant's policy in the event of a covered loss. |
Insurance & Technology January 17, 2006 Cynthia Saccocia |
Managing in the Best and Worst of Times The insurance industry leaders - from megaglobal insurers to small regional or niche carriers - are achieving excellence by concentrating on profitable growth and competitive advantage. |
Insurance & Technology June 10, 2009 Anthony O'Donnell |
The Key to Keeping Customers Is Getting to Know Them Carriers that get to know their customers well -- by effectively leveraging collected data and by simply listening to what they say -- have a huge advantage in a tough insurance market. |
Insurance & Technology April 2, 2004 Peggy Bresnick-Kendler |
Virtual Roundtable Strategic claims management is essential for insurers to keep customers happy and ease the burden of servicing claims. Technology plays a key role in meeting the challenge. |
Insurance & Technology March 9, 2007 Susana Schwartz |
The Hype Around BI 2.0 Heralds Functionality Changes Surrounding Business Intelligence, Which Helps Insurers Gather Information to Make Business Decisions The next generation of business intelligence tools will be integrated within business processes themselves, enabling improved forecasting and real-time data analysis. |
Bank Systems & Technology January 7, 2005 Cynthia Ramsaran |
The Intelligence Factor Banks of all sizes increasingly are turning to an array of tools such as analytics, modeling and forecasting systems - often in the form of a packaged BI solution. |
Insurance & Technology July 27, 2005 Peggy Bresnick Kendler |
Investing Wisely Q: What are the key issues insurers face in terms of portfolio/investment management, and how are carriers addressing those issues?... Q: How can portfolio management systems and related technologies help insurers better manage, track and report on investments and financial performance?... etc. |
Insurance & Technology February 10, 2009 Anthony O'Donnell |
Business Intelligence Makes Insurers More-Competitive Risk Managers For most insurers, business intelligence means point solutions at best. But those carriers that weave analytics into the fabric of their organizations are equipped to drive more precision in pricing and greater profitability to the bottom line. |
Insurance & Technology April 4, 2007 |
Techwatch Mobile Communication... Underwriting Automation... Reinsurance Admin... Call Center... Policy Administration... Pandemic Modeling... etc. |
Bank Systems & Technology January 3, 2006 Peggy Bresnick Kendler |
Business Intelligence Banks increasingly are turning to BI tools to transform data into actionable information. By helping banks better understand customers' needs, BI initiatives can create competitive advantage and lead to increased customer wallet share. |
Insurance & Technology May 14, 2005 Peggy Bresnick Kendler |
Rethinking Policy Admin Here, industry experts discuss how legacy systems can hamper insurers' abilities to grow and be flexible and how next-generation policy administration systems can deliver increased efficiency and improved customer service. |
Insurance & Technology June 29, 2009 Nathan Conz |
Oracle Insurance Releases Oracle Insight 6.0 Oracle Insurance has released a new version of its insurance-specific data warehouse with business intelligence capabilities. |
Insurance & Technology January 5, 2007 Matthew Josefowicz |
Responding to a Changing Market: The Core Is Key Core systems replacement has been compared to open-heart surgery -- it is one of the most drastic changes that insurers can make to their IT infrastructures. |
Insurance & Technology November 25, 2003 Julie Gallagher |
Fraud Spurs Analytic Spending Driven by regulatory compliance and risk management needs, European financial services institutions will spend $4.8 billion on business intelligence and analytic technologies by 2006. Insurers will contribute to this trend despite the fact that they are still a little behind other FSIs when it comes to their use of analytics. |
Insurance & Technology July 12, 2006 Karen Pauli |
Slaying The Hydra One Head At A Time For many insurers, knowledge of the customer is not individualized. However, creating value and discernible difference in the delivery of products and services now is a driving force in insurance. |
Insurance & Technology February 8, 2004 Jamie Bisker |
Core Systems: Journey to the Center of Insurance An analysis of the state of core systems, and how to create renewable systems, in the insurance industry |
Insurance & Technology May 28, 2008 Dori Dwyer |
Business Intelligence Capabilities Transform Accounting and Financial Systems True business intelligence (BI) capabilities are revolutionizing the value insurers are realizing from their accounting and financial systems. |
Insurance & Technology December 16, 2008 Anthony O'Donnell |
Priorities Will Shift, But Insurers' 2009 IT Spending Remains Healthy Given the ravages the financial crisis has wrought in the insurance industry, greater cost consciousness will return to insurance IT organizations. |
Bank Technology News May 2007 Glen Fest |
The Rise of Business Intel 2.0 For banks like Wachovia Corp., BI is helping to build a correlation between corporate strategy and consumers' life stages, household details, and financial choices - - something that can translate into money for both parties. |
T.H.E. Journal April 1, 2010 John K. Waters |
What's In It For Us By following a foursome of best practices from the business world, K-12 districts can guide their business intelligence (BI) initiatives toward an effective implementation. |
Insurance & Technology November 10, 2008 Anthony O'Donnell |
IT Will Power Insurance Industry Response to Crisis Technology spending will be a critical factor for insurers wishing to both take advantage of opportunities provided by the current crisis and address heightened compliance and risk management concerns. |
CRM August 19, 2011 McNally & Walheim |
Call Centers Support Insurance in Multichannel Environment Customer experience continues to be a key differentiator in insurance |
Insurance & Technology January 25, 2005 |
Deja Vu All Over Again Many of the major areas of focus for senior insurance technology executives in the coming year will be familiar ones that have become even more pressing. Insurers will boost their offshore outsourcing activities and increasingly dip a toe into business process outsourcing (BPO). |
Wall Street & Technology May 31, 2007 Kyle Duckers |
Savvy Financial Services Firms Tap Employee Intelligence For Strategic Decision Making The challenge for most capital markets firms is not a lack of raw data, but a lack of context and insight based on that information. |
Insurance & Technology April 2, 2004 Anthony O'Donnell |
Waiting on the Customer Crafting a cost-effective customer-centric claims environment takes a calibrated combination of high-tech and high-touch solutions. |
Insurance & Technology August 7, 2008 Anthony O'Donnell |
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case. |
IndustryWeek January 1, 2007 |
Operations Intelligence Augments Business Intelligence Business Intelligence leverages the data captured in ERP systems. |