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InternetNews March 25, 2004 Michael Singer |
The Redmond Giant Speaks Out Microsoft says its Speech Server 2004 platform is worth its weight in SALT and that speech recognition has hit mainstream. |
CRM July 1, 2006 Coreen Bailor |
Microsoft Talks Pretty One Day The software giant hopes to end the struggle with the development, management, and TCO of speech-enabled apps. |
CRM June 1, 2007 |
The Pulse: Does Your Company Use or is it Planning to Use Speech Analytics? A chart depicting the results of this reader poll: We currently use speech analytics: 56%... We are planning to implement speech analytics in 2007: 1%... etc. |
InternetNews August 8, 2006 Andy Patrizio |
Microsoft Adds Speech To Communications Server Microsoft will fold its Speech Server software into the upcoming Office Communications server, thus integrating speech with instant messaging and e-mail communication. |
Military & Aerospace Electronics April 2010 John Keller |
DARPA Launches RATS Program for Advanced Speech-Recognition Algorithms in Noisy Conditions Scientists at the U.S. Defense Advanced Research Projects Agency are launching a program to develop speech transcription, translation, and, speech signal processing technologies that function effectively in noisy places to support intelligence gathering. |
CRM January 2012 Donna Fluss |
Speech Analytics in the Voice of the Customer Era A valuable application increases its role. |
T.H.E. Journal November 1999 |
Speech Recognition Made Easy with Talk to Me AURALOG's new range of Talk to Me language learning software is based on speech recognition technology.... |
InternetNews November 4, 2010 |
A Faster Web Thanks to Google? Google released a module for the Apache 2.2 Web server that promises to give tens of millions of sites a significant speed boost. |
InternetNews May 8, 2006 Andy Patrizio |
Microsoft Begins Testing Speech Server 2007 Microsoft today formally opened up a public beta test of the Microsoft Speech Server 2007, a significant upgrade to its voice recognition and telephony server with a host of new features and technologies. |
CRM August 1, 2005 Coreen Bailor |
The Next Step in Anger Management Speech analytics solutions are enabling companies to track and analyze emotional cues. In fact, speech analytics is allowing organizations to target issues with certain business processes that extend beyond the contact center into the rest of the enterprise. |
InternetNews September 13, 2004 Erin Joyce |
IBM Donates Voice Code to Apache IBM and other software players in the voice-enabled sector are making it easier for J2EE developers to add voice interaction to Web applications. Partners such as Avaya are looking to build speech apps that can run on anyone's platform. |
CRM February 2010 Donna Fluss |
Speaking of Customer Insights Speech analytics can help improve customer experience, cut costs, reduce attrition, and minimize risk. |
AskMen.com Ross Bonander |
4 Steps: Give An Impromptu Speech Because an impromptu speech is unexpected, and because it will likely only last a few minutes, your more reasonable goal -- and the one we've aimed for in the following steps -- is to get the speech done without embarrassing yourself. |
InternetNews December 22, 2005 Susan Kuchinskas |
Microsoft and Google Settle Microsoft said it's settled its litigation with archrival Google over the latter's hiring of Kai-Fu Lee, the executive who led Microsoft's expansion into China. |
InternetNews November 8, 2007 Stuart J. Johnston |
Microsoft's 'Centro' Finally Gets a Name Microsoft revealed the official name of its 'Centro' server bundle for mid-sized businesses this week and also gave a shipping target date. |
CRM March 2011 Donna Fluss |
Realizing the Benefits of Speech Analytics Initially for contact centers, the Holy Grail for marketing and customer service organizations has widened its scope. |
InternetNews November 5, 2007 Stuart J. Johnston |
Microsoft's Home Server Arrives -- Almost Microsoft says consumers can now pre-order HP's Windows Home Server offering for delivery later this month. |
CIO July 1, 2003 John Edwards |
Smooth Talkers Speech integration technology gives customers and employees convenient access to back-end data. |
Technology Research News April 6, 2005 Eric Smalley |
Dialogue System Juggles Topics Researchers have built a dialogue management system that promises to improve verbal communication with computers by giving the machine a sense of the type of phrase a person is likely to say next. |
Entrepreneur October 2008 Guy Kawasaki |
11 Public-Speaking Pointers A successful speech should always end with a standing ovation - here's how to get yours. |
Technology Research News February 23, 2005 |
Speech software makes concept maps Researchers from the University of Duisburg-Essen and the University of Leipzig in Germany have devised a tool that uses speech recognition software and a database of word associations to automatically generate a map of concepts and associated terms as they are addressed in a discussion. |
Technology Research News January 12, 2005 Eric Smalley |
Conversations Control Computers Researchers are aiming to decrease day-to-day data entry and to augment users' memories with a method that allows handheld computers to harvest keywords from conversations and make use of relevant information without interrupting the personal interactions. |
CRM October 1, 2005 Coreen Bailor |
On the Scene--Talk Good: Best Practices in Speech Deployment Industry experts provide guidance for considering and deploying speech technologies. |
Investment Advisor October 2010 Dan Skiles |
Server Rack -- Don't Forget Physical Security Make sure that your server is secure enough that someone can't walk in and carry it out without much work. |
Technology Research News October 6, 2004 Eric Smalley |
Quantum math models speech Researchers at King's College London and Phonologica Ltd. are using mathematical tools from quantum physics that could lead to improved telecommunications, speech recognition and speech synthesis technologies. |
CRM November 1, 2006 Coreen Bailor |
Speech Recognition Leads to R&R Fluency Voice Technology helps a travel services company provide its customers with more communication choice. |
CRM November 2015 Donna Fluss |
Speech Analytics Is Important to Your Future Analyzing what your customers say to agents can have huge operational benefits across an enterprise |
CRM May 1, 2007 Walter Rolandi |
Hybrid Hopes If call centers want to circumvent most speech recognition problems, the time has come for hybrid architectures. |
InternetNews February 8, 2011 |
Microsoft SBS Release Candidate Hits the Market Microsoft begins shipping release candidate of Windows Small Business Server 2011 Essentials. |
InternetNews March 22, 2004 Erin Joyce |
IBM Chatting up VXML Toolkits IBM is rolling out upgraded software, tools and technologies aimed at easing speech applications into an enterprise's infrastructure. |
InternetNews July 19, 2005 Susan Kuchinskas |
Microsoft to Google: Stop Poaching Talent poaching of former China executive draws lawsuit. |
InternetNews July 14, 2009 |
Windows 7 Almost 'Released to Manufacturing?' In Monday's keynote speech, Microsoft exec was supposed to announce a critical step for Windows 7 was cleared - or was he? |
Scientific American June 2009 Erica Westly |
Stretching Your Mouth Affects What You Hear Depending on how a mechanical device pulls and tugs areas around the mouth, the volunteer will hear and interpret speech sounds differently |
CRM November 2005 Coreen Bailor |
Avoiding the Speech Rec. Wreck Speech recognition has struggled to move into the mainstream, but these applications are picking up where touch tone IVR leaves off. |
InternetNews December 15, 2010 Stuart J. Johnston |
Google Giving Voice Search a Personal Touch Search giant updates its voice-recognition technology to record and identify people's speech patterns and tones to build individualized models for users. |
CRM November 2014 Donna Fluss |
Speech Analytics Is Starting to Make a Difference With skilled analysts behind them, these solutions can enhance the customer journey. |
CIO October 15, 2001 Fred Hapgood |
Look Who's Talking After a decade of deafness, speech interfaces finally are ready to listen... |
InternetNews September 13, 2010 |
Microsoft Small Business Server 7 Launch Nears Microsoft confirms plans to begin beta testing the next iteration of its Small Business Server, version 7, later this month, only slightly behind the pace of two related servers. |
CRM January 2010 Christopher Musico |
Innovation Picks Up Static In the pursuit of consumer sentiment, has the industry skipped over speech analytics and jumped on the social media bandwagon? |
InternetNews September 8, 2004 Clint Boulton |
W3C OK's Speech Standard For Mobile Devices Another leap for improved communications over handheld devices. |
InternetNews March 25, 2004 Susan Kuchinskas |
Microsoft Partners Don't See Much EU Impact Although the EU's antitrust ruling may benefit other server software vendors, Microsoft partners say they are not worried about its impact. |
CRM March 2014 Donna Fluss |
Speech Analytics Is an Enterprise Change Agent Expanding beyond the contact center is a challenge to overcome. |
BusinessWeek May 2, 2005 Stephen H. Wildstrom |
At Last, A Phone That Takes Dictation Speech-recognition technology for dictation of text messages is becoming available on wireless phones. |
InternetNews November 5, 2010 |
Microsoft Unveils SMB Server Details Small businesses will get a number of new server options from Microsoft. |
The Motley Fool May 16, 2007 Dave Mock |
Nuance Raises Its Voice With Nuance's dominance of speech applications across multiple industries, the acquisition of VoiceSignal should give it new tools to help further position the company to cash in on the booming trend of voice access and control. Investors, take note. |
InternetNews January 24, 2006 Clint Boulton |
IBM Talks Up Natural Speech Software IBM officials show off the company's latest advancements in speech recognition software. |
InternetNews September 13, 2005 David Needle |
Ruling Lets ex-Microsoft Exec Work at Google Google scored a majority victory in its nasty battle with Microsoft over the hiring of a former Microsoft executive. |
InternetNews September 6, 2005 Susan Kuchinskas |
Microsoft Says Lee Was Google's Mole In a hiring dispute, Microsoft has charged that former executive Kai-Fu Lee began helping Google with its China business strategy while still taking Microsoft's money, according to court documents made public. |
InternetNews May 26, 2011 |
Global Server Sales Hit $11.9 Billion in 1Q11 IDC reports 'meaningful' enterprise server refresh cycle as first quarter server revenues grow 12.1 percent. |
InternetNews March 23, 2011 |
Google's Chrome 11 Browser Can Hear You From the blogs: Text to speech feature debuts in Google's web browser. |