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Technology Research News
March 23, 2005
Eric Smalley |
Common sense boosts speech software Scientists develop system to improve speech recognition accuracy.   |
CRM
December 1, 2003
David Myron |
Speech Technology Begins to Realize Its Potential Vendor representatives discuss of the practicality of speech recognition in today's contact center. |
T.H.E. Journal
November 1999 |
Speech Recognition Made Easy with Talk to Me AURALOG's new range of Talk to Me language learning software is based on speech recognition technology.... |
CIO
October 15, 2001
Fred Hapgood |
Look Who's Talking After a decade of deafness, speech interfaces finally are ready to listen... |
Technology Research News
February 23, 2005 |
Speech software makes concept maps Researchers from the University of Duisburg-Essen and the University of Leipzig in Germany have devised a tool that uses speech recognition software and a database of word associations to automatically generate a map of concepts and associated terms as they are addressed in a discussion. |
CRM
May 1, 2007
Walter Rolandi |
Hybrid Hopes If call centers want to circumvent most speech recognition problems, the time has come for hybrid architectures. |
CRM
November 2005
Coreen Bailor |
Avoiding the Speech Rec. Wreck Speech recognition has struggled to move into the mainstream, but these applications are picking up where touch tone IVR leaves off. |
Technology Research News
January 12, 2005
Eric Smalley |
Conversations Control Computers Researchers are aiming to decrease day-to-day data entry and to augment users' memories with a method that allows handheld computers to harvest keywords from conversations and make use of relevant information without interrupting the personal interactions. |
CIO
July 1, 2003
John Edwards |
Smooth Talkers Speech integration technology gives customers and employees convenient access to back-end data. |
InternetNews
October 6, 2005
Sean Michael Kerner |
Microsoft Buys Speech Support Microsoft's Speech Server will tap new technology to help facilitate adaptive learning. |
Linux Journal
July 2000
Linley Gwennap |
Voice Recognition Ready for Consumer Devices This looks like the year that voice recognition finally reaches the mainstream. |
Technology Research News
January 1, 2003
Kimberly Patch |
Interface gets the point Researchers are working to untangle the relationships between prosody -- the loudness, pitch, and timing of speech -- and gestures in an attempt to improve the way computers recognize human gestures. |
Bank Technology News
December 2001
Amy Newell |
Talking It Up Customers now can conduct their call-center banking by speaking to a computer in everyday language. Long a dream relegated to the realm of science-fiction, the technology is finally ready to go in the real world. But are financial institutions heeding the message? |
InternetNews
January 24, 2006
Clint Boulton |
IBM Talks Up Natural Speech Software IBM officials show off the company's latest advancements in speech recognition software. |
InternetNews
May 8, 2006
Andy Patrizio |
Microsoft Begins Testing Speech Server 2007 Microsoft today formally opened up a public beta test of the Microsoft Speech Server 2007, a significant upgrade to its voice recognition and telephony server with a host of new features and technologies. |
InternetNews
August 8, 2006
Andy Patrizio |
Microsoft Adds Speech To Communications Server Microsoft will fold its Speech Server software into the upcoming Office Communications server, thus integrating speech with instant messaging and e-mail communication. |
CRM
July 2015
Leonard Klie |
Conversational Computing Strives to Meet the 'Star Trek' Standard Speech technology, combined with artificial intelligence, will enable people to interact with machines in a natural way |
CRM
October 11, 2013 |
LogMyCalls Releases Conversation Analytics Conversation Analytics tracks what happens on the call and extracts marketing and sales data. |
BusinessWeek
May 22, 2006
Stephen H. Wildstrom |
Hello Again, Speech Recognition Voice controls are growing common in cars. Your handheld may be next. Speech has been flying below the radar for quite a while, promising more than it delivers. This next wave of tools could make devices easier to use and users more productive. |
PC World
July 2005
Stephen Manes |
Voice Recognition: Ready for Prime Time At long last, talking to your PC really makes sense. Here are two products that show how powerful the technology has become: Dragon NaturallySpeaking version 8... VoiceSignal's new VoiceMode... |
PC Magazine
June 22, 2005
Sebastian Rupley |
Talk to Your Phone Through the new version of Windows Mobile software, Microsoft gives cell phones more PC-like capabilities and speech recognition. |
CRM
November 4, 2011
Leonard Klie |
VoiceHub Launches Low-Cost Call Router with Speech Recognition VoiceHub brings a speech recognition-based phone service to entrepreneurs, mobile workers, and small to medium businesses. |
InternetNews
September 14, 2004
Ryan Naraine |
Berners-Lee Calls For More Voice Apps World Wide Web creator Sir Tim Berners-Lee throws out a challenge to developers in the voice recognition space and points out what really challenges CIOs. |
T.H.E. Journal
June 2000 |
New Products - iParrot from Macsense Macsense has introduced iParrot, a speech recognition headset for the Mac. Ideal for Mac-outfitted computer labs, its patent-pending "translator" provides superior noise canceling for speech recognition even in the noisiest environments... |
Job Journal
February 17, 2008
Denise Leo |
Finding the Right Words How ready are you to have an off-the-cuff, five-minute conversation about yourself with an interviewer, a new network contact, or a complete stranger? Use these tools to prepare yourself for all possibilities. |
CRM
December 2007
Coreen Bailor |
Speak Up! Designing a speech-enabled IVR system is inherently complex and requires in-depth preparation. Here are eleven strategies to ensure that you're hearing your customers loud and clear. |
InternetNews
March 25, 2004
Michael Singer |
The Redmond Giant Speaks Out Microsoft says its Speech Server 2004 platform is worth its weight in SALT and that speech recognition has hit mainstream. |
InternetNews
February 14, 2007
Michael Hickins |
IBM Lets a 'Thousand Flowers' Speak IBM put speech technology in the context of its broader SOA and information-on-demand initiatives. |
The Motley Fool
August 5, 2010
Carl Bagh |
Microsoft Showcases Its Speech Recognition Interface to Take on Android, iPhone Microsoft is adding voice recognition to Windows Phone 7. |
InternetNews
December 15, 2010
Stuart J. Johnston |
Google Giving Voice Search a Personal Touch Search giant updates its voice-recognition technology to record and identify people's speech patterns and tones to build individualized models for users. |
BusinessWeek
May 2, 2005
Stephen H. Wildstrom |
At Last, A Phone That Takes Dictation Speech-recognition technology for dictation of text messages is becoming available on wireless phones. |
CRM
August 1, 2005
Coreen Bailor |
The Next Step in Anger Management Speech analytics solutions are enabling companies to track and analyze emotional cues. In fact, speech analytics is allowing organizations to target issues with certain business processes that extend beyond the contact center into the rest of the enterprise. |
Technology Research News
October 6, 2004
Eric Smalley |
Quantum math models speech Researchers at King's College London and Phonologica Ltd. are using mathematical tools from quantum physics that could lead to improved telecommunications, speech recognition and speech synthesis technologies. |
The Motley Fool
June 28, 2011
Thomas Lee |
Lost in Translation: Ford Teams With Nuance Communications to Master Human Language Ford can't force people to adjust their speech to use its commands. Instead, Ford wants to figure out how to interpret natural human speech. |
CRM
March 2011
Donna Fluss |
Realizing the Benefits of Speech Analytics Initially for contact centers, the Holy Grail for marketing and customer service organizations has widened its scope. |
CRM
July 1, 2006
Coreen Bailor |
Microsoft Talks Pretty One Day The software giant hopes to end the struggle with the development, management, and TCO of speech-enabled apps. |
CRM
August 2007 |
The Voices of Reason Now enterprises can use technology to help employees search voicemails or recorded calls for key words and phrases, and, in the end, to decode important customer concerns. |
The Motley Fool
December 16, 2010
Gabriel Perna |
Google Makes Voice Personal Google speaks with you. |
CRM
May 2011
Leonard Klie |
Speech Analytics Captures Consumer Sentiment Technologies blend data from different sources, emotional states, and moments in time |
The Motley Fool
November 21, 2007
Jason Ramage |
Dueling Fools: Nuance Bear The bearish opinion of Nuance Communications is that simply having a great product, speech recognition software in this case, does not necessarily mean having a great company. |
CRM
January 2010
Christopher Musico |
Innovation Picks Up Static In the pursuit of consumer sentiment, has the industry skipped over speech analytics and jumped on the social media bandwagon? |
CRM
November 2014
Donna Fluss |
Speech Analytics Is Starting to Make a Difference With skilled analysts behind them, these solutions can enhance the customer journey. |
CRM
February 2004
David Myron |
A Leap of Faith Sometimes implementing a CRM technology means taking a significant risk. |
InternetNews
March 22, 2004
Erin Joyce |
IBM Chatting up VXML Toolkits IBM is rolling out upgraded software, tools and technologies aimed at easing speech applications into an enterprise's infrastructure. |
InternetNews
March 25, 2004
Susan Kuchinskas |
Microsoft Partners Don't See Much EU Impact Although the EU's antitrust ruling may benefit other server software vendors, Microsoft partners say they are not worried about its impact. |
American Family Physician
October 15, 2006
Iris R. Mabry |
Screening for Speech and Language Delay in Preschool Children Despite the lack of evidence to support screening with brief formal instruments, it is the responsibility of primary care physicians to seek and address parents' concerns and children's obvious speech and language delays. |
Wired
May 2000
Paul Spinrad |
Say Anything Machine translation gets a lot of lip service, but building machines that communicate using human languages has proven tricky. Now decades of R&D are finally paying off. |
CRM
August 2006
Coreen Bailor |
The Why Factor in Speech Analytics Don't allow the customer information that lies in recorded calls to go unreported and unnoticed - incorporating speech analytics can help improve business areas throughout the enterprise. |
Entrepreneur
December 2008
Amanda C. Kooser |
A Computer that Hears You New advancements in speech recognition software mean better voice navigation, surfing, formatting and more. |
CRM
March 2014
Donna Fluss |
Speech Analytics Is an Enterprise Change Agent Expanding beyond the contact center is a challenge to overcome. |
