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InternetNews
January 20, 2004
Jim Wagner |
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service.   |
The Motley Fool
August 23, 2004
Tom Taulli |
Salesforce.com Surges The recently public Internet company definitely knows how to sell its solutions. In the second quarter, revenues surged 88% to $40.6 million from the same period a year ago. |
InternetNews
April 7, 2009
Andy Patrizio |
Salesforce Expands Smartphone Support New mobile offering will cover all three popular smart phone platforms and give access to basic Salesforce services. |
CRM
December 1, 2006 |
The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. |
CRM
May 2003
Ginger Conlon |
Love Is in the Air I recently attended customer events hosted by Onyx and Salesforce.com, during which these vendors were spreading the love. The love of their products, that is. Going to these events gave me the opportunity to speak to customers face-to-face about the results they're seeing from CRM. |
InternetNews
October 25, 2004
Jim Wagner |
Biz Apps Boost BlackBerry Enterprise software developers Sybase and PeopleSoft rolled out applications designed to make navigating the popular BlackBerry handheld device a little bit easier for business users. |
CRM
November 2009 |
The Next Billion: A CRM Magazine Special Report In 1999, Marc Benioff's Salesforce.com went looking for the end of software, and a decade later found its first billion-dollar year. Now it's looking for the next billion. |
InternetNews
December 6, 2005
Jim Wagner |
Microsoft's CRM For The Divisional Set Microsoft's Dynamics CRM 3.0 fills divisional roles within the enterprise. |
InternetNews
July 17, 2006
Andy Patrizio |
CRM Summer Update From Salesforce.com Salesforce.com today announced the availability of Summer '06, the 20th release of its on-demand customer relationship management software. |
InternetNews
January 16, 2004
Susan Kuchinskas |
Salesforce.com's In-Office Appearance The hosted CRM provider uses Web services to send its customer information directly to Microsoft Office documents. |
CRM
November 19, 2004 |
The Pulse: What Was the Most Critical Factor in Your Choice of CRM Vendor? Here's a chart showing what the deciding factor was in choosing a CRM vendor. |
CRM
March 1, 2004
Ginger Conlon |
CRM Strategy Is Taking Center Stage Organizations are increasingly adopting CRM as a business strategy rather than as simply a technology |
The Motley Fool
November 18, 2004
Tom Taulli |
CRM Software's Glass Slipper Custom CRM software developer Salesforce.com is still growing at warp speed, although it may take a natural dip in 2005. |
CRM
April 1, 2008 |
The Pulse How Does Your Company Handle its CRM Solution? |
CRM
September 1, 2006
Jessica Sebor |
Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole. |
CRM
August 27, 2003
Ginger Conlon |
Don't Initiate CRM Until You Ask These Questions I had the opportunity recently to meet with executives at five of the largest CRM vendor companies. They discussed vendor accountability and the one question companies must ask their prospective CRM vendors. |
InternetNews
February 2, 2005
Susan Kuchinskas |
Microsoft Developers, Meet Salesforce.com The on-demand CRM vendor creates a developer program for Microsoft's enterprise suite. |
CRM
March 1, 2004 |
Just 1 Question Should companies expect their CRM vendors to help them use CRM to determine who their most profitable customers are? |
The Motley Fool
April 24, 2007
Tom Taulli |
Salesforce.com's Platform to Profits Salesforce.com is expanding its platform for on-demand applications. While building this platform is certainly an ambitious move for Salesforce.com, the company has demonstrated that it knows how to follow through, and that it has a ripe market waiting. |
CRM
September 2003
Guglielmo et al. |
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
InternetNews
December 28, 2010 |
Software Year in Review: Top CRM Stories of 2010 When it comes to the popular topic of CRM, Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's most popular articles. |
CRM
November 3, 2003 |
Insuring CRM Success A recent Aberdeen Group study found that CRM investment is on the rise in the insurance industry. |
CRM
September 1, 2007
David Myron |
CRM Continues Its Climb Salesforce.com and others prove that small oceans can still make big, big waves. |
InternetNews
November 4, 2008
Richard Adhikari |
Salesforce Pushes Enterprise Collaboration As it moves more strongly into the cloud, Salesforce.com is also moving strongly into making collaboration easier. |
InternetNews
September 12, 2005
Susan Kuchinskas |
Salesforce.com Launches App Marketplace On-demand software vendor Salesforce.com launched an application marketplace aimed at developing an ecosystem of third-party developers. |
InternetNews
February 27, 2007
Michael Hickins |
Salesforce Banking on The 'Long Tail' Salesforce.com explained how its new vertical play fits into its platform strategy. |
InternetNews
April 17, 2007
Michael Hickins |
Oracle: On-demand is Now 'on The Grid' Oracle said version 14 of Siebel CRM On Demand is now 'a real player on the market.' |
InternetNews
June 22, 2004
Susan Kuchinskas |
Will Salesforce IPO Float All Boats? The software-on-demand industry hopes a sizzling offering will juice up the sector. |
CRM
December 2003
Martin Schneider |
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. |
CRM
September 15, 2010
Juan Martinez |
Salesforce.com's Chatter Combines Social and Mobile Hoping to arm its users with the combined power of social and mobile, Salesforce.com recently announced the availability of Chatter Mobile, an application the company claims will deliver social, mobile, and real-time collaboration. |
PC Magazine
June 14, 2004
John Clyman |
salesforce.com Enterprise Edition If you're looking for a comprehensive on-demand customer-relationship management tool that can streamline your sales and support processes, salesforce.com is an excellent choice. |
CRM
March 1, 2006
Colin Beasty |
A Wireless Emergency MedicalDispatch's salespeople were struggling to access Salesforce.com using the Web browser on their handhelds. The company chose Sendia and its WorkSpace CRM wireless software that constantly checks for new information within Salesforce.com. |
CRM
June 1, 2007 |
destinationCRM Dashboard PRM Rides the CRM Tide... Oracle Picks a BlackBerry for Spring... Gartner Slots Multichannel Campaign Management Vendors... Brits Are Bucking the Outsourcing Trend... etc. |
CIO
July 20, 2011
Chris Kanaracus |
How Salesforce.com Plans to Extend Its Enterprise Reach Salesforce.com is taking steps to build a bigger platform to support collaboration, application development and social networking in order to create a larger enterprise presence. |
InternetNews
March 11, 2008 |
Oracle Adds Web Software, Takes On Salesforce Oracle introduces applications for BlackBerry devices and personal Web portals. |
CIO
March 1, 2003 |
Microsoft Joins Another Fray - Midmarket CRM Redmond is aiming its first business software built on the .Net platform at the small to midsize market. SalesForce.com, SalesLogix and others are the likely rivals in that segment. |
InternetNews
February 20, 2009
Richard Adhikari |
Can Oracle's CRM Moves Make Waves? The tough economy and the lure of big bucks may be behind push into on-demand CRM. Is Salesforce.com feeling the pressure? |
CRM
February 2, 2004
Roylene Rhodes |
American Medical Response To ensure success, medical transportation and 911 services firm American Medical Response made CRM integral to its daily processes. |
InternetNews
May 3, 2011 |
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now? |
InternetNews
September 14, 2007
Larry Barrett |
May The Force be With You And You And You Salesforce.com plans to take its on-demand model to the next level with Force.com, its new on-demand application development platform. |
The Motley Fool
May 19, 2005
Tom Taulli |
Salesforce.com Going Strong Software slowdown? No one told Salesforce.com. The company expects full-year 2006 earnings per share of $0.11 to $0.14, as well as revenues of $297 million to $302 million. |
InternetNews
August 23, 2007
Larry Barrett |
Who Will Win The SAP, Oracle Battle? While SAP and Oracle continue to slug it out for the lion's share of the estimated $30 billion-plus that companies spend for business applications and services each year, Salesforce.com's software-as-a-service model is propelling the company to record sales and earnings. |
InternetNews
February 26, 2007
Michael Hickins |
Salesforce to Offer Wall Street Support Salesforce.com will offer a new wealth management tool and announce its Merrill Lynch win. |
CRM
April 1, 2004
Ginger Conlon |
Midmarket Mavericks Companies in the segment have a bigger choice of better products with improved services. |
InternetNews
September 26, 2008
Richard Adhikari |
For Sale Rumors Swirling About Salesforce Again Is Salesforce.com really on the block, or is it all just more empty grapevine buzz? |
CRM
April 2004
Lisa Picarille |
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. |
InternetNews
May 21, 2007
Nicholas Carlson |
Google, Salesforce to Meet in The Enterprise? Google and Salesforce.com are talking about forging a partnership to take on rival Microsoft, which is hungrily trying to nibble away at Google's share of online services. |
CRM
November 2009 |
All for One, and One for All A special Salesforce.com edition of Real ROI. |
Inc.
January 2007
Michael Fitzgerald |
CRM Made Simple New software to supercharge your sales. |
CRM
October 18, 2004 |
The Pulse: In 2005 we Plan to... A chart summarizing in what direction companies plan to move regarding CRM spending. |
