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The Motley Fool March 2, 2004 Selena Maranjian |
Cheap Air Fares Now You may not be able to book that flight for $99 if you wait. |
The Motley Fool June 1, 2004 Rich Smith |
Southwest Sails Higher As major airlines lose pricing power, Southwest finds it. Who's on top now? |
The Motley Fool July 8, 2004 Brian Gorman |
Southwest Shows No Mercy Southwest Airlines continues to pressure other airlines even as high fuel prices dampen profits. |
The Motley Fool January 16, 2004 Jason Matthews |
American Airlines Fuels Up American Airlines is surcharged and ready. But will others follow suit? |
The Motley Fool March 29, 2004 Selena Maranjian |
Airlines Hike Fares Rising fuel prices are pinching the bottom lines of airlines. |
The Motley Fool October 6, 2004 Jeff Hwang |
Rough September at JetBlue Despite the lower report, the stock is up slightly today, as the news was as expected. |
CRM May 31, 2011 Brittany Farb |
Passengers Are Increasingly Dissatisfied with Air Travel A new study shows customers are uncomfortable and inconvenienced. |
The Motley Fool January 15, 2010 Rick Steier |
This Stock Has Soared for a Generation There are many reasons why Southwest stands out in the airline industry. At its core, it's all about the employees. |
The Motley Fool December 9, 2011 Amanda Buchanan |
Southwest's Newest Terminal: Your Living Room Southwest and Discovery announced production last month for an as-yet untitled series of 13 episodes that will show viewers what goes on behind the scenes at the lovable airline. |
InsideFlyer July 2005 |
"AirShares" Could Replace Miles AirShare has been created with the aim of changing the way air travel is booked, particularly by business travelers. |
Knowledge@Wharton |
Flight Delayed Again? The Hub's the Rub New research shows that most of the delays due to air-traffic congestion are evidence of trade-offs made by an air travel system in which passengers get something in return for congestion -- more frequent service to a greater number of destinations... |
The Motley Fool April 16, 2004 W.D. Crotty |
The High Price of LUV Southwest Airlines continues its long string of profitable quarters. |
The Motley Fool September 8, 2004 Jeff Hwang |
Charley, Frances, and JetBlue In addition to the two hurricanes that have already disrupted business in Florida, the company cited higher than expected fuel prices and anticipation of a possible third hurricane for a downbeat outlook. |
The Motley Fool December 23, 2009 Claire Stephanic |
Will the Airline Industry's New Strategy Work? Attempts to nickel-and-dime customers can only go so far, so airlines are trying out a new strategy. |
The Motley Fool June 1, 2004 Salim Haji |
Fuel Costs Force Shakeout High fuel prices put pressure on airlines and may accelerate a much-needed shakeout. |
The Motley Fool April 5, 2011 Tim Beyers |
Southwest Airlines Will Still Beat the Market But earning outsized returns may take longer than expected. |
CRM August 2010 Lior Arussy |
When Customer Experience Matters Most An eruption of volcanic ash leads to an eruption of service mistakes. |
The Motley Fool July 6, 2005 Chuck Saletta |
Great Brands Are Tough to Beat Airlines lack brand loyalty, and their dreadful finances bear that out. Value investors avoid companies like these. |
The Motley Fool February 15, 2007 Tim Beyers |
Quick Take: Another Reason Not to Invest in Airlines How many millions did JetBlue lose yesterday? Investors, weather affects all airlines and -- low-cost or not -- every airline makes customer service gaffes that cost millions. |
IEEE Spectrum August 2008 Tekla S. Perry |
Airlines: Got Fuel? Airlines are now putting the minimum amount of fuel in planes necessary to reach their destination, but are they underestimating the amount they need? |
The Motley Fool September 7, 2004 Tim Beyers |
US Airways Stalls Turbulent times continue as the airline's pilots reject a new contract. What's it all add up to for investors? It's hard to say for sure. |
Salon.com July 28, 2000 Elliott Neal Hester |
Out of the Blue Lies in the sky: An inside look at United Airlines' abysmal service. |
BusinessWeek October 25, 2004 |
The Big Airlines' Loyal Fans These days, most everyone wants to bash the old-line carriers. But they're still No. 1 with an important group: business travelers. |
CRM January 2013 Marshall Lager |
Flying Colors? Consider what your flight attendants can control before giving them attitude. Airline travel makes me think about customer experience. |
The Motley Fool January 18, 2006 Stephen D. Simpson |
Southwest Airlines Still Soaring Southwest's passengers don't fly in luxury, but shareholders get first-class treatment. |
The Motley Fool February 13, 2004 Tim Beyers |
Ted's Not-So-Excellent Adventure United Airlines launched a new lower-fare affiliate called Ted. Ted supposedly combines bargain prices with outstanding service, but the strategy has failed before. |
The Motley Fool April 28, 2011 Aimee Duffy |
Customer Service Keeps This Airline in the Clouds Southwest Airlines shows LUV for its customers, employees, and shareholders. |
HBS Working Knowledge August 31, 2011 Julia Hanna |
Improving Fairness in Flight Delays Airlines and the FAA don't like flight delays any more than passengers, but what's to be done? Researchers propose a "fairness" system that could save travelers time and service providers millions of dollars annually. |
CIO December 1, 2001 Meridith Levinson |
Sky-High Performance Low fares and comprehensive services help Southwest.com soar over the competition... |
The Motley Fool September 30, 2004 Rich Smith |
Straighten Up and Fly Right Why do the airlines continue to sell services below cost? |
The Motley Fool June 18, 2004 Tim Beyers |
United Grounded? United Airlines is once again denied loan guarantees by the government. Despite yesterday's setback, United reported a modest operating profit for May, including a 7% rise in passenger revenue from May 2003. |
The Motley Fool November 19, 2009 Kerra McDonough |
When Playing Nice Pays Off Southwest Airlines exemplifies its ticker -- LUV -- through its great customer service, friendly employees, and low fares. |
The Motley Fool May 23, 2011 Aimee Duffy |
On the Merge of Greatness? Will Southwest reign supreme or end up just like all the other airlines? |
The Motley Fool August 14, 2008 Rich Duprey |
Why Are Airline Stocks Flying High? Just a few months ago, soaring oil prices supposedly sounded their death knell. |
InsideFlyer November 2010 |
Southwest Airlines and AirTran Airways Surprise Southwest Airlines has entered into an agreement to buy AirTran Airways and the two airlines are expected to combine once AirTran stockholders and government regulatory agencies approve the merger. |
BusinessWeek September 29, 2010 Bachman et al. |
Southwest Charts a New Flight Plan In a bid to continue growing and lure more lucrative corporate travelers, Southwest Airlines is paying $1.4 billion for AirTran. |
The Motley Fool June 18, 2004 Salim Haji |
United Loses, Airlines Win United Airlines' failure to secure a $1.6 billion loan guarantee may be a major setback for the company, but it is a big step in the right direction for the airline industry overall. |
InsideFlyer December 2014 |
The Worst Airlines? The worst airline was deemed Spirit Airlines at 32.16 percent, followed by United Airlines at 26.6 percent, Ryanair at 19.58 percent, Delta at 15.47 percent and Frontier Airlines at 6.19 percent. |
Fast Company April 2000 Amy Wilson |
Will These New Airlines Take Off? A roundup of four potential highfliers. |
The Motley Fool July 15, 2004 Salim Haji |
LUV Hurts Southwest Airlines reports a profitable quarter, but lower earnings are indicative of the industry's woes. |
The Motley Fool July 30, 2007 Dan Caplinger |
Air Travel Survival Guide Nothing's worse than needing a vacation from your vacation after dealing with travel difficulties. With the right combination of luck and skill, however, you can navigate yourself into a winning trip no matter what happens. |
The Motley Fool December 29, 2011 Brendan Byrnes |
2011's Best and Worst Airline Stocks While the markets as a whole didn't change much overall for the past 52 weeks, most airlines had a year to forget. |
The Motley Fool October 14, 2004 W.D. Crotty |
LUV Is in the Air Selling for 32 times 2004 forward earnings, Southwest Airlines is premium-priced. |
BusinessWeek February 21, 2005 Wendy Zellner |
Southwest: Dressed To Kill... Competitors The low-fare airline's new boss is taking aggressive steps to boost capacity and profits since taking over last July. He has accelerated the company's attacks on struggling high-cost competitors and undermined long-held beliefs about how Southwest will compete. |
The Motley Fool December 31, 2003 Rick Aristotle Munarriz |
Not-So-Friendly Skies The discounting of discount airlines may be good news for you, but it's surely not for them. |
The Motley Fool July 22, 2005 Shannon Zimmerman |
Delta Gets Grounded Skies remain cloudy for this troubled legacy carrier. Investors, beware. |
Fast Company Neal Ungerleider |
Tech Glitches Ground United Airlines Flights Nationwide Domestic departures were delayed more than a half hour because of what appears to be incorrect "dispatching information" in the airline's computer systems. |
CRM September 1, 2009 Christopher Musico |
Jetting to a Better Customer Experience The airline industry is looking for a flight plan to combat the headwind of low satisfaction scores. |
BusinessWeek November 7, 2005 Gene G. Marcial |
Southwest Airlines Wings North Airlines have been out of favor on Wall Street. |
Salon.com May 31, 2000 J A. Getzlaff |
Sexual harassment in the skies Frustrated passenger groped flight attendants |