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Bank Systems & Technology
March 10, 2004
Steven Marlin |
Fidelity Continues To Build Scale in Banking Software Following last year's acquisition of Alltel Information Services, Fidelity National Financial Inc. (FNF, Jacksonville, Fla.) has now announced its intention to acquire Sanchez Computer Associates and Aurum Technology.   |
Insurance & Technology
October 22, 2009
Anthony O'Donnell |
Dell Finalizes $3.9 Billion Acquisition of Perot Systems The deal might be seen by some as an admission by Dell that it doesn't understand consulting or outsourcing. |
Insurance & Technology
September 21, 2009
Katherine Burger |
Dell to Acquire Perot Systems for $3.9 Billion Companies together represent $8 billion in services revenue; likely impact on insurance IT marketplace. |
The Motley Fool
May 2, 2007
Tom Taulli |
Perot Plagued by Revenue Leak The IT consulting firm is trying to compensate for losing its UBS contract. Without any foreseeable catalysts in the interim, it's probably best for prospective investors to wait. |
InternetNews
September 21, 2009 |
Dell's $3.9B Perot Systems Buy Aims to Diversify Dell is extending its reach into IT services. |
Bank Technology News
February 2002
Louise West |
Good News for CRM and Outsourcing Vendors Despite the economic slump, banks in Europe are still prepared to spend on certain areas of IT... |
Bank Technology News
January 2002
Joseph McKendrick |
Branch Automation Tools Open New Channels The newest technology focuses on helping data to be everywhere at once... |
The Motley Fool
November 1, 2006
Tom Taulli |
Perot Systems Prepares for 2007 Should savvy investors share Wall Street's disinterest in this IT firm? With its pipeline of contracts, and its considerable momentum, Perot should continue its growth into 2007. |
CRM
March 3, 2003
Jason Flynn |
Vertical Focus: Manufacturing How do you get penetration in a market that is notoriously slow to accept new technologies and adapt to new things? Very carefully. That is good advice for those trying to sell CRM to manufacturers. |
Bank Systems & Technology
May 31, 2004
Ivan Schneider |
'Best-of-Suite' Business Model Drives Acquisition Boom Banking software vendors are using acquisitions to meet a greater range of customer needs. |
Bank Technology News
January 2003
John Adams |
How the Universe of COSMOS Was Brought Under Control Citigroup's two-decade march of acquisitions has created a global banking network that is disjointed and fragmented, largely because of an antiquated system called COSMOS. An overhaul would modernize its banking empire and enable Citi to deal with rapidly changing needs. Enter Jeff Berg. |
The Motley Fool
August 2, 2007
Tom Taulli |
Perot Systems Just OK IT services company Perot Systems had a confusing quarter, and provided investors with only vague news and reassurances for the future. |
InternetNews
September 22, 2009 |
Dell/Perot Merger Differs From HP/EDS While the comparison is inevitable, the difference in sizes and markets make the two mergers very different. |
Bank Technology News
May 2002
David Rountree |
CRM the Hard Way Banks that are capitalizing on the wealth of CRM technology that does work are peopled by managers willing to work at it, every day... |
The Motley Fool
September 21, 2009
Tim Beyers |
Is Dell the Next IBM? The PC maker buys Perot Systems for $3.9 billion. |
CRM
December 1, 2006 |
The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. |
CRM
August 2, 2004 |
Who's Who in CRM In May CRM magazine presented a list of some of the industry's key players. This month we continue that recognition with a look at two executives from Microsoft. |
Bank Technology News
April 2001
David Rountree |
Small Banks Move toward CRM One Step at a Time Even comprehensive deployments for large institutions normally proceed one channel at a time, including integration with each line of business within the channel... |
Global Services
May 27, 2008 |
U.S. Health-care Market Awards Maximum Outsourcing Deals The list of the 10 biggest outsourcing and IT outsourcing deals signed in April 2008 is dominated by activity in the U.S. health-care market. |
InternetNews
February 17, 2011 |
Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options. |
Fast Company
Vivian Giang |
Meet The Entrepreneur Transforming The Black Hair-Care Industry Nicole Sanchez's business model gives everyone the opportunity to win: stylists get their business started without having to break the bank, and clients have more choices of high-end extensions to choose from. |
Salon.com
June 28, 2000
Anthony York |
Perot may run By Saturday, it could be Ross vs. Pat Buchanan for the Reform Party nomination. |
Bank Technology News
June 2001
Jan Jaben-Eilon |
Looking for Payback from CRM For banks, good CRM starts with a good business culture... |
CIO
April 27, 2011
Stephanie Overby |
How to Bring Outsourced Services Back In-House Major mergers created both a need and an opportunity for CVS Caremark to bring an outsourced data center back in-house. |
InternetNews
January 10, 2007
Michael Hickins |
MSFT Dips Another Toe in SaaS Microsoft is encouraging its partners to familiarize themselves with the next version of Dynamics CRM for a number of reasons. |
CRM
October 2013
Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
Insurance & Technology
June 5, 2009
Anthony O'Donnell |
Main Street America Group Awards Perot Systems Seven-Year Contract Perot Systems will administer the carrier's infrastructure services within the vendor's data center, using ITIL-based best practices and systems. |
CRM
October 2015
Paul Greenberg |
Reimagining CRM, Part One CRM has lived through interesting times -- and the changes aren't over |
CRM
January 2004
David Myron |
The Customer-Centric Enterprise True CRM is creating an organization that revolves around its customers. But not just for customers' sake -- for the good of the company as well. |
CRM
May 2007
Barton Goldenberg |
A CRM Initiative's Bermuda Triangle Two best practice suggestions for preventing -- permanently -- CRM user-adoption disappearance. |
CRM
July 1, 2004 |
The Pulse: Does Your CEO Use the CRM Tools Your Company Has in Place? Graph shows that 53% of CEOs don't use CRM tools. |
CRM
July 2004
Barton Goldenberg |
Whose Portal is it, Anyway? CRM's next big challenge is deciding which application will rule the desktop. |
CRM
December 2012
Esteban Kolsky |
What's in a Name? Debating the future of social CRM. |
CRM
April 2015
Barton Goldenberg |
Social CRM in Action Businesses discover the value of social communities. |
CRM
March 3, 2003
Ginger Conlon |
Creating a CRM Culture Companies want their people to use new CRM processes, but what's most important is getting those employees to think differently. If your company does not fully embrace CRM, the initiative will stall or fail. |
CRM
August 2, 2004
Chris Selland |
Back to the Future Today's CRM technology is better than ever but the vast majority of companies are driving down the same old cow path with, at best, a faster cart. |
CRM
November 15, 2004 |
Hot Seat: What CRM Trend Will Have the Biggest Impact in 2005? Top executives weigh in on where CRM is headed in the coming year. |
The Motley Fool
October 31, 2007
Tom Taulli |
Perot Systems' Spooky Future Despite a good third quarter, share prices fall; the information technology provider is suffering from a slowdown in the health-care space. |
CRM
August 2003
Paul Greenberg |
Customer Loyalty? Get Over It. Customer Satisfaction? Way To Go. True loyalty is rarely attainable, so set your sights on something within reach: satisfaction. |
Salon.com
June 30, 2000
Anthony York |
Perot won't run The Texas billionaire cites "ethical concerns" in declining to seek the Reform Party presidential nomination. |
CIO
June 1, 2002
Stephanie Overby |
The Little Banks That Could Faced with growing competition from the big guys, the little engine that could -- in this case, small and midsize banks -- are using CRM to make it over the mountain |
CRM
February 2003
Lisa Picarille |
The ABCs of Global CRM CRM is making it as easy for international companies to share information among offices scattered across the globe as it is for them to share it with coworkers down the hall. The secret to mastering this in your company is to follow these 10 essential guidelines. |
CRM
March 1, 2004
David Myron |
Vertical Focus: Integrators: Necessary Evil or Indispensible Resource? North American companies shelled out $16.8 billion for CRM services last year. Large enterprise customers find professional services firms often add complexity to CRM implementations, but most are likely to use at least one services firm. |
CRM
May 2004
Emmy Favilla |
CRM in Action: Inova Tackles Training to Ensure CRM Success Inova Health System, a not-for-profit healthcare system in Northern Virginia, wanted to ensure the success of its CRM system. |
CIO
February 25, 2015
Stephanie Overby |
Loyalty Club Uses Data Analytics to Send Pitches That Hit the Target Club Premier, spun off by AeroMexico, uses a data mart and analytics to help partners send targeted promotional offers to the customers most likely to respond |
CRM
September 1, 2006
Jessica Sebor |
Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole. |
CRM
February 2011
Barton Goldenberg |
Marketing + Sales + CRM = Big Impact A well-done system implementation would link marketing and sales modules and make them accessible from the same platform. |
Bank Technology News
May 2002
David Rountree |
Meandering through the Commonsensical Middle Customer relationship management has a few inherent disadvantages in maintaining its good name. With CRM, data quality is job No.1. Training must be a close second... |
Bank Technology News
November 2004
Lee Conrad |
Outsourcing: Jobbed-Out Work Returns To The Mother Ship Taking a hard-line stance on curbing IT costs, two banks announced plans to reintegrate billions in outsourced work. Market observers say this may signal an IT "in-sourcing" trend. |
CRM
March 2003
Ginger Conlon |
A Room With a (Point of) View Executives on the SuperPowers of CRM panel offer their opinions on where the market is headed and how to get there ahead of the pack. |
