| Similar Articles |
|---|
 |
CRM
August 18, 2015 |
Oracle Updates Service Cloud and Oracle Social Cloud The latest releases of Service Cloud and Social Cloud enable brands to leverage social channels and self-service communities to expand customer engagements and business insights.   |
CRM
June 3, 2011
Jason Peck |
Engage Customers With Social Media Taking your company to the next level. Having a process for engaging customers with social media is crucial to success. |
CRM
October 2, 2015 |
Offerpop Integrates with Instagram Ads API The integration of Offerpop with Instagram Ads API allows brands to incorporate user-generated content into their Instagram marketing efforts. |
AFP eWire
December 1, 2009 |
Social Media Performance Linked to Financial Success A new study shows that companies that are significantly involved in social media efforts have consistently experienced strong financial growth over the past 12 months and offers advice for organizations (including nonprofits) on growing social media engagement. |
CRM
May 28, 2014
Maria Minsker |
SAP Launches Three Industry-Specific Customer Engagement Solutions Cloud solutions for the insurance, utilities, and retail verticals promise more customer centricity. |
InternetNews
September 17, 2009 |
Facebook, Twitter and Social Media Marketing A significant number of brands have amped up their social media marketing, but it's not just all about tapping Facebook and Twitter, says a new study. |
CRM
March 10, 2014 |
SAP Enhances Its Cloud CRM Portfolio New capabilities are added to sales, service, and marketing applications across the board. |
CRM
October 2013
Woody Driggs |
Building a Consistent Customer Experience Focusing on employee engagement and culture will go a long way. |
CRM
July 25, 2013 |
IBM Releases Digital Experience Software The app makes it easier to create and track digital marketing materials. |
Fast Company
Dec 2013/Jan 2014
J.J. McCorvey |
Productivity Apps Are Booming Here's why the productivity category is one of the hottest on the app market. |
Information Today
February 14, 2008 |
SIIA Releases Survey Results on Business Use of Web 2.0 Technologies Business use of Web 2.0 technologies such as wikis, blogs, social networking, and user-generated content are increasing. |
CRM
September 2014
Deanna Laufer |
What Makes a Successful Mobile User Experience? Uncovering the traits that set industry leaders apart. |
CIO
February 29, 2012
Michael Friedenberg |
Why Smart CIOs Channel Steve Jobs While there are many things to question about Jobs' approach to business, you can't argue with his knack for melding tech and design. Is it time to bring back the importance of the user experience? |
CRM
June 9, 2015 |
IBM Launches Digital Experience on Cloud IBM has teamed with Portico Consulting to release a new cloud service for customer experience. |
CRM
March 1, 2013
Leonard Klie |
Oracle Releases RightNow Cloud Service Update New features are designed to increase community engagement and improve message relevancy with customers and employees. |
CRM
April 25, 2014
Duke Chung |
In the Age of the Customer, Service and Engagement Will Define the Brand Customer service is becoming the next brand differentiator. |
InternetNews
May 1, 2006
Nicholas Carlson |
Fox Snaps Up More Web 2.0 News Corporation dipped back into its $2 billion war chest to buy Newroo and kSolo.com, two sites that specialize in user-generated content. |
CRM
December 2009
Lauren McKay |
On the Scene: Gartner CRM Summit '09--Trust Is the New Differentiator Big brands and consumers alike see a new found value in trust. |
CRM
June 2014
Paul Greenberg |
What's Customer Engagement Again? More than just a buzzword, it's key to retaining today's digital customer. |
InternetNews
September 13, 2010 |
Novell Debuts Tool to Manage Private Clouds With its new Cloud Manager solution, Novell is looking to simplify the management of cloud-based infrastructure and integrate IT and business operations. |
CRM
April 2013
Woody Driggs |
A Call for B2C Treatment in a B2B World Take time to re-examine your business practices. Leaders who embrace experience engineering can deliver consistently satisfying customer experiences that improve performance and drive profitable growth. |
