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CRM April 22, 2015 Leonard Klie |
SugarCRM Introduces Sugar 7.6, Bringing Process Management into CRM The latest release helps companies automate complex customer interactions. |
CRM November 12, 2013 Sarah Sluis |
SugarCRM Introduces Sugar UX Solution A software redesign aims for user-friendly changes. |
InternetNews April 13, 2010 |
Sugar Updates Open Source CRM Platform With v6 Open source CRM platform headed by Sugar debuts in version 6, promising a simplified menu and faster search, helped in part by a new REST-powered Ajax layer. |
CRM August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
CRM August 13, 2010 Umberto Milletti |
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind. |
InternetNews August 27, 2007 Sean Michael Kerner |
SugarCRM 5 Pulling Against Closed Source CRM Some might think the deck is stacked against open source CRM. SugarCRM's John Roberts is out to prove them wrong. |
InternetNews July 13, 2010 |
Open Source, Commercial Diverge in SugarCRM 6 Sugar CRM may have open source technology at its core, but with the latest release of its customer-relationship management platform offers two different interfaces for the commercial and community versions. |
CRM January 23, 2013 Judith Aquino |
NextPrinciples Debuts Social Analytics and Engagement Platform Insight-To-Action lets businesses integrate social conversations into CRM systems. |
CRM December 2011 Leonard Klie |
SMB Hosted CRM Market Set to Triple by 2015 Rapid growth in the SaaS CRM market is paving the way for Social CRM adoption, according to new research from AMI-Partners. |
CRM April 29, 2014 Sarah Sluis |
SugarCon: SugarCRM Product Road Map Focused on Customer Insights SugarCRM's intelligence panel enables closer views of customer integrations, graphs. |
CRM October 14, 2011 Leonard Klie |
SugarCRM Harnesses the Power of IBM SmartCloud Sugar 6 becomes the first CRM product available through IBM's software-as-a-service platform. |
CRM October 2013 Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
CRM June 2014 Maria Minsker |
SugarCRM Maximizes Efficiency for RedGlaze Network of Companies The management platform builds strong results across the workforce of a diverse architectural and engineering group. |
CRM November 4, 2011 |
SugarCRM Releases New Version of Sugar 6 Version 6.3 is a major upgrade to its Community Edition and includes deeper integration with third-party applications, faster feedback, and tighter administrative controls. |
CRM August 2010 |
Market Leaders: Open-Source CRM SugarCRM landed this category's top scores for the third year in a row, but with more enthusiasm for the company's direction this time around. |
CRM March 2013 Kelly Liyakasa |
Adoption Monitoring Meets Subscription Service Models Companies look for ways to lengthen and enrich customer relationships. Some companies are turning to adoption monitoring solutions as a way to determine when a customer might need sales or marketing messaging or information. |
CRM September 2007 |
The 2007 Market Awards: Influential Leaders These influential leaders are the executives and CRM industry pundits with the strategy, product line, or visionary thinking needed to drive the market. |
InternetNews January 31, 2005 Sean Michael Kerner |
SugarCRM Upgrades Core Suite Sugar Open Source Edition 2.5 expands the CRM interface to include Web portal tools, according to the company, while Sugar Professional Edition includes integration with wireless devices in addition to new Web portal tools. |
InternetNews April 11, 2007 Sean Michael Kerner |
The Sweet Stuff is Sugar's Exchange SugarCRM is growing via its SugarExchange marketplace, which offers production-quality, third-party extensions for a fee. |
CRM April 9, 2013 Kelly Liyakasa |
Customers Expect Companies to "Know" Them Larry Augustin, CEO of SugarCRM, says buyers have changed, and so must companies. There are some 18 million CRM users with an average annual investment of $22 billion. In short, "we're in a fast, vibrant, and growing industry," Augustin added. |
InternetNews August 16, 2005 David Needle |
SugarCRM Expands Open Source Package The firm's suite now reaches a wider range of business environments. |
Inc. October 1, 2009 John Brandon |
How to Track Customers With CRM Tools How SugarCRM and Zoho, two of the best free CRM software programs, stack up. |
CRM April 1, 2008 |
destinationCRM Dashboard: April 2008 Social Networking Permeates Customer Service Solutions... CRM Best Practices Aren't Practiced... At Your Service... etc. |
CRM September 30, 2011 Leonard Klie |
U.S. SMB SaaS CRM Market Set to Triple by 2015 Rapid-growth in the SaaS CRM market is paving the way for social CRM adoption. |
InternetNews September 1, 2006 Sean Michael Kerner |
John Roberts, CEO, SugarCRM The CEO of the open source startup SugarCRM opens up about what it takes to be successful in a market dominated by proprietary solutions. |
CRM July 1, 2005 Colin Beasty |
To Open Source or Not to Open Source Recent debuts by SugarCRM and Salesforce.com could jump-start an industry space. |
CRM September 26, 2012 Kelly Liyakasa |
Bunchball Integrates with SugarCRM Partnership will enable enterprise-wide gamification. |
CRM October 19, 2012 Joshua March |
The Changing Nature of Customer Relationships How social media is forcing large companies to rethink CRM. |
CRM March 2014 Jim Dickie |
The Adoption Rate Challenge Give sales reps the right tools to drive CRM success. |
CRM June 2013 Leonard Klie |
Microsoft Opens Up at Convergence Company comes out of its cocoon to help customers get the most value from IT investments. |
CRM March 2012 Jim Dickie |
Are the CRM Wars Really Over? Existing CRM users would be well advised to test the waters to see if something that would work better for them exists. |
CRM March 13, 2015 Daniel Sarfati |
Measure CRM Usage to Optimize Business Processes Current tools leave insight lacking when it comes to employee interaction. |
PC Magazine August 28, 2006 Matthew D. Sarrel |
Sugar Enterprise 4.5 On Demand What do you get when you spend a fortune on a proprietary customer-relationship manager? Locked in. Bust out with SugarCRM. |
CRM August 2011 |
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. |
CRM February 24, 2012 Vijay Muthupalaniappan |
Build a Great Customer Experience Using Your CRM Platform Extract, engage, entice. |
CRM July 18, 2010 Lauren McKay |
Microsoft Puts a 2011 Face on Dynamics CRM At its Worldwide Partner conference, Microsoft presented partners with an application marketplace and a slew of new capabilities for Microsoft CRM users. |
CRM January 1, 2007 |
destinationCRM Dashboard CRM Vendors Get SOA Happy... Tailored Dynamics... Europe Eyes Mobility... DataFlux Accelerates the Path to MDM and CDI... SugarCRM Builds a Firm Foundation... etc. |
CRM December 2003 Ginger Conlon |
A Winning Formula Top executives from five leading vendors voice their opinions on how companies can unite sales and marketing to create a customer-centric organization. |
CRM March 20, 2013 Leonard Klie |
Microsoft Wants to Take CRM Everywhere The company's stated goal is to support business users wherever they are and on whatever devices they're using. |
CRM August 2012 |
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. |
CRM August 2010 William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
CRM September 11, 2015 Leonard Klie |
Microsoft Introduces Updates in Microsoft Dynamics CRM 2016 Microsoft Dynamics CRM 2016 will feature enhancements in productivity, intelligence, mobility, and customer service. |
CRM April 5, 2011 Brittany Farb |
SugarCRM and InsideView Team Up for Social Selling Insideview's Sales Intelligence Solution Will be Preloaded in Sugarcrm Software. |
Wall Street & Technology March 19, 2007 |
Evaluating CRM Solutions When Companies Merge CRM systems are not one-size-fits-all. Those that have features specific to financial industries will more easily reveal their value to users and deliver greater ROI. |
CRM October 21, 2013 Maria Minsker |
Microsoft Dynamics CRM Forms Strategic Alliance with InsideView The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service. |
CRM September 1, 2009 |
The 2009 Market Leaders - Open-Source CRM Here are the top five rated companies in the open source CRM category. |
CRM November 2011 Paul Greenberg |
Social Everything Comes of Age Enterprise 2.0 and social CRM form the core of social business |
CRM August 2011 Barton Goldenberg |
Overcoming Skepticism to Exploit Social CRM Many executives fear a healthy two-way conversation with customers. |
CRM February 2014 Paul Greenberg |
CRM in the Age of Customer Engagement When definitions are in flux, flexibility is key. |
CRM July 13, 2012 James Wong |
Change Is the Name of the Game How current technology trends are affecting CRM. |