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CRM
March 20, 2013
Leonard Klie
Microsoft Wants to Take CRM Everywhere The company's stated goal is to support business users wherever they are and on whatever devices they're using. mark for My Articles similar articles
CRM
March 19, 2013
Leonard Klie
Microsoft Dynamics CRM Gets Mobile, Social Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments. mark for My Articles similar articles
CRM
May 2015
Leonard Klie
At Microsoft Convergence, Dynamics CRM Gets a Major Overhaul for 2015 Microsoft's user conference highlights product launches and integrations around its CRM line. mark for My Articles similar articles
CRM
July 18, 2010
Lauren McKay
Microsoft Puts a 2011 Face on Dynamics CRM At its Worldwide Partner conference, Microsoft presented partners with an application marketplace and a slew of new capabilities for Microsoft CRM users. mark for My Articles similar articles
CRM
February 6, 2012
Microsoft Unveils Microsoft Dynamics CRM Mobile Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application. mark for My Articles similar articles
CRM
July 2, 2013
Leonard Klie
Microsoft Plans New Dynamics CRM Version for Fall Release The new fall 2013 version features a new user interface, greater integration with social and collaboration tools, and more mobile support. mark for My Articles similar articles
CRM
September 11, 2015
Leonard Klie
Microsoft Introduces Updates in Microsoft Dynamics CRM 2016 Microsoft Dynamics CRM 2016 will feature enhancements in productivity, intelligence, mobility, and customer service. mark for My Articles similar articles
InternetNews
February 17, 2011
Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options. mark for My Articles similar articles
CRM
June 2, 2014
Microsoft Updates Dynamics CRM Microsoft's latest Dynamics CRM release combines new marketing, social listening, and customer care capabilities with the power of productivity. mark for My Articles similar articles
InternetNews
September 9, 2010
Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements. mark for My Articles similar articles
CRM
October 21, 2013
Maria Minsker
Microsoft Dynamics CRM Forms Strategic Alliance with InsideView The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service. mark for My Articles similar articles
CRM
March 4, 2014
Leonard Klie
At Convergence 2014, Microsoft Previews New Dynamics CRM Functionality In his Day 1 keynote, Microsoft EVP Kirill Tatarinov showcases product enhancements resulting from recent acquisitions. mark for My Articles similar articles
CRM
November 1, 2012
Judith Aquino
Microsoft to Update Dynamics CRM Enhancements include more social and video collaboration capabilities. mark for My Articles similar articles
CRM
September 16, 2014
Leonard Klie
Microsoft Previews Dynamics CRM 2015 Updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing will help marketers and salespeople collaborate more effectively. mark for My Articles similar articles
CRM
March 5, 2014
Leonard Klie
CRM Is in the Midst of an Expansion, Microsoft Execs Say at Convergence Microsoft's Bill Patterson says CRM has to come together with so many other business applications. mark for My Articles similar articles
CRM
January 1, 2006
David Myron
Microsoft 3.0 Is a Go The company beats the release's expected launch date with aplomb. Microsoft Dynamics CRM 3.0 comes chock full of upgrades and adds much needed marketing functionality. mark for My Articles similar articles
CRM
November 17, 2015
Hootsuite Integrates with Microsoft Dynamics, SharePoint, and Yammer The integrations enable companies to extend social media's impact throughout the organization. mark for My Articles similar articles
CRM
December 4, 2012
Microsoft Updates Dynamics CRM Enhancements include visual guides through business processes, Yammer and Skype integrations, and Microsoft Office tie-ins. mark for My Articles similar articles
CRM
October 2013
Barton Goldenberg
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. mark for My Articles similar articles
InternetNews
January 19, 2011
Microsoft Unveils Next Gen CRM in the Cloud Microsoft Dynamics CRM Online is delivered ahead of the company's server version. mark for My Articles similar articles
CRM
March 20, 2012
Judith Aquino
Microsoft Shares Its CRM and ERP Roadmap for 2012 Updates span business applications, include a greater push into the cloud mark for My Articles similar articles
CRM
September 9, 2011
Live Chat Software Is Now Integrated with Microsoft Dynamics CRM Parker Software's WhosOn live chat software is now integrated with Microsoft's Dynamics CRM 2011 version. mark for My Articles similar articles
CRM
April 14, 2011
Brittany Farb
ExactTarget Integrates Microsoft Dynamics CRM into Social CRM Tool CoTweet Social CRM Connector will provide organizations the ability to evaluate social media programs. mark for My Articles similar articles
InternetNews
July 12, 2010
Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September. mark for My Articles similar articles
CRM
May 1, 2008
Marshall Lager
Is CRM Too Hard for Microsoft? Redmond's mighty software maker finally has what it needs for a great CRM program, Convergence 2008, but is it too late? mark for My Articles similar articles
InternetNews
March 15, 2007
Andy Patrizio
Ballmer Pushes The Dynamic in SaaS First promised last year, Dynamics CRM as a service looks and behaves just like the on-premises version. mark for My Articles similar articles
CRM
November 4, 2014
Maria Minsker
Microsoft Dynamics Partners with Thunderhead.com; Introduces Microsoft Dynamics CRM 2015 The companies will focus on driving omnichannel engagement and breaking down silos between marketing and sales mark for My Articles similar articles
CRM
September 24, 2013
Sarah Sluis
Simplify360 Announces Integration with Salesforce.com Update will let companies create leads or cases from social media conversations. mark for My Articles similar articles
CRM
March 25, 2015
Good Technology Adds Data Security to Microsoft Dynamics CRM New version provides app-level security on corporate-owned or personal iPads. mark for My Articles similar articles
CRM
July 13, 2012
James Wong
Change Is the Name of the Game How current technology trends are affecting CRM. mark for My Articles similar articles
CRM
May 2014
Leonard Klie
Microsoft Dynamics Convergence: Microsoft Homes in on Customer Centricity Convergence keynote speaker says businesses that serve customers best are P2P (people-to-people). mark for My Articles similar articles
CRM
September 1, 2009
Jessica Tsai
Microsoft's Million-Member March Milestones and roadmap promises at the vendor's Worldwide Partner Conference '09. mark for My Articles similar articles
CRM
May 23, 2011
Convergys Releases Convergys CRM Powered by Microsoft Dynamics CRM 2011 The solution is geared toward global utility and telecommunication providers. mark for My Articles similar articles
CRM
March 2012
Jim Dickie
Are the CRM Wars Really Over? Existing CRM users would be well advised to test the waters to see if something that would work better for them exists. mark for My Articles similar articles
CRM
August 13, 2010
Umberto Milletti
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind. mark for My Articles similar articles
CRM
February 28, 2012
Convergys Launches Convergys CRM 2.0 Convergys today released the latest version of Convergys CRM powered by Microsoft Dynamics CRM 2011. The new release is geared toward communications and utility providers. mark for My Articles similar articles
CIO
June 29, 2011
Todd R. Weiss
Is Your CRM System Meeting Your Enterprise's Needs? Your customer needs have been changing. Is your CRM system keeping pace? If you deployed your system 10 years ago, chances are that it's probably not. mark for My Articles similar articles
CRM
January 7, 2014
Sarah Sluis
Microsoft Dynamics CRM Strengthens Offerings With Parature Acquisition Agreement will add cloud-based customer service offering to Microsoft Dynamics CRM. mark for My Articles similar articles
InternetNews
December 18, 2007
Stuart J. Johnston
Microsoft Dynamics CRM 4.0 Ready for Download Microsoft is releasing for download this week the latest update to its customer relationship management package. mark for My Articles similar articles
InternetNews
March 26, 2010
Microsoft Shares More on Dynamics CRM Update The third community technology preview (CTP 3) for the next release of its Dynamics CRM software makes its debut. mark for My Articles similar articles
CRM
June 2, 2011
Brittany Farb
SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch. mark for My Articles similar articles
CRM
September 2, 2011
Duke Chung
Five Ways to Amplify Your CRM System By opening up a two-way communications channel for customers and your CRM system, it provides an enormous overview of what customers want, accessed, and engaged in during their customer service experience. mark for My Articles similar articles
InternetNews
November 4, 2005
Jim Wagner
English-Version Microsoft CRM 3.0 to Arrive Early Microsoft is moving up the time line for its release of Dynamics CRM 3.0 for English-speaking users to early December. mark for My Articles similar articles
CRM
June 5, 2012
Kelly Liyakasa
Oracle Acquires Collective Intellect Software giant builds out deeper cloud social offerings mark for My Articles similar articles
CRM
May 15, 2015
PowerObjects Announces PowerAttachment for Microsoft Dynamics CRM PowerObjects' new PowerAttachment add-on for Microsoft Dynamics CRM syncs attachments with SharePoint and can be configured for some or all entities. mark for My Articles similar articles
CRM
August 2013
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. mark for My Articles similar articles
CRM
November 18, 2011
New Maximizer CRM 12 Goes Mobile and Social New release also contains expanded business intelligence functionality. mark for My Articles similar articles
InternetNews
October 28, 2005
Jim Wagner
Dynamics Beta Debuts Partners will get an early look at Microsoft's new CRM offering, re-branded under the new Dynamics product line. mark for My Articles similar articles
CRM
September 1, 2006
Jessica Sebor
Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole. mark for My Articles similar articles
InternetNews
May 16, 2011
Microsoft Set to Boost Dynamics CRM Updates Microsoft says it will update its customer relationship management software much more often than in the past. mark for My Articles similar articles